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REMOTE IMAGE RECOVERY

  • US 20140279492A1
  • Filed: 03/14/2013
  • Published: 09/18/2014
  • Est. Priority Date: 03/14/2013
  • Status: Abandoned Application
First Claim
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1. A computer implemented method, comprising:

  • receiving, at a self-service device, a document as a part of a first document deposit transaction;

    scanning, at the self-service device, an image of the document;

    storing, by the self-service device, the scanned image;

    detecting, by the self-service device, a fault during the document deposit transaction;

    retrieving, by the self-service device, one or more stored images based on a predetermined metric, wherein the images are associated with additional information comprising at least a self-service identification number for the self-service device;

    accessing, by a processing entity, the one or more stored images and additional information;

    determining, by the processing entity, that at least one of the one or more stored images is associated with the first document deposit transaction based on the additional information associated with the stored images; and

    resolving a claim for the first document deposit transaction based on the at least one stored image determined to be associated with the first document deposit transaction.

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