Systems and Methods to Provide Product Information to Consumers

• US 20140279548A1
• Filed: 03/07/2014
• Published: 09/18/2014
• Est. Priority Date: 03/15/2013
• Status: Abandoned Application

• Current Assignee: Echeckid Corporation
• Original Assignee: Echeckid Corporation
• Inventors: Wang, Jiang Hua, Wong, Serena HanYing, Wong, Ying-Hon
• Application Number:
  US14/200,618
• Publication Number:
  US 20140279548A1
• Time in Patent Office: Days
• US Class Current: 705/50
• CPC Class Codes: G06Q 30/012 Providing warranty services
• CPC Class Codes: G06Q 30/0255 based on user history

Abstract

Consumers are encouraged to register products that they purchase so that manufacturers can send updates about the purchased products, marketing offers, or other materials. However, processes in place to register products can be cumbersome and time-consuming so many consumers do not register the products that they use. Some consumers may rely on a purchase history maintained by select retailers but these purchase histories do not track purchases made by or for other consumers or purchases made by the consumer at other retailers. A third party server allows consumers to register products from multiple manufacturers via a consumer device. The registration is separate from the consumer'"'"'s purchase history maintained by the retailers. Using the third party server, manufacturers can distribute product information and, subsequently, updated product information to the consumers based on the product registrations.

Claims

1. A method at a third party server comprising:

receiving, across a network and from a manufacturer system, product information, a decryption key, and a unique identifier, the product information describing a product to which an encrypted version of the unique identifier is affixed by the manufacturer;

storing the decryption key;

storing the product information along with the unique identifier received from the manufacturer system;

receiving, across the network and from a device of a consumer, consumer registration information and a scan of the encrypted version of the unique identifier, the consumer registration information including an identification of the consumer;

decrypting the received encrypted version of the unique identifier using the stored decryption key, resulting in a decrypted unique identifier;

matching the stored unique identifier to the decrypted unique identifier;

registering the product to the consumer by storing the consumer registration information in association with the stored unique identifier;

retrieving the product information stored along with the stored unique identifier;

sending the retrieved product information across the network to the device of the consumer;

receiving, across the network and from the manufacturer system, updated product information along with the unique identifier;

matching the unique identifier received with the updated product information to the stored unique identifier;

storing the updated product information along with the stored unique identifier;

identifying the consumer to whom the product is registered using the consumer registration information stored in association with the stored unique identifier;

retrieving the updated product information stored along with the stored unique identifier; and

sending the retrieved updated product information across the network to the device of the consumer.

2. The method of claim 1, further comprising generating a newsfeed comprising additional information based on the consumer registration information by:

receiving additional information relating to the product or the manufacturer along with an associated unique identifier;

matching the associated unique identifier to the stored unique identifier;

storing the additional information along with the stored unique identifier;

identifying the consumer based on the consumer registration information stored in association with the stored unique identifier;

retrieving the additional information stored along with the stored unique identifier; and

sending the retrieved additional information across the network to the device of the consumer.

3. The method of claim 1, further comprising:

receiving, from the manufacturer, a marketing offer along with a target unique identifier; and

distributing the marketing offer, the distributing consisting of;

matching the target unique identifier to the stored unique identifier to identify the consumer, and

sending, over the network, the marketing offer to the device of the identified consumer using the consumer registration information stored in association with the stored unique identifier.

4. The method of claim 1, further comprising:

receiving, from the manufacturer, a marketing offer along with target product information; and

distributing the marketing offer, the distributing consisting of;

matching the target product information to the stored product information to identify the stored unique identifier,

identifying the consumer, and

sending, over the network, the marketing offer to the device of the identified consumer using the consumer registration information stored in association with the stored unique identifier.

5. The method of claim 1, wherein the stored unique identifier identifies a first instance of the product and the method further comprises tracking usage of the first instance of the product by:

receiving, from the device of the consumer, a first timestamp indicating when the scan of the encrypted version of the stored unique identifier was captured by the device of the consumer;

storing the first timestamp in association with the stored unique identifier;

comparing the first timestamp to an expected time of consumption; and

sending a notification to the device of the consumer based on the comparison.

6. The method of claim 5, further comprising:

receiving, from the device of the consumer, a second timestamp indicating when a scan of an encrypted version of a second unique identifier corresponding to a second instance of the product was captured by the device of the consumer; and

storing the second timestamp in association with the second unique identifier.

7. The method of claim 6, further comprising:

determining a time interval between the first timestamp and the second timestamp;

comparing the time interval to an expected interval included in the product information;

notifying the manufacturer system or an authority of a result of the comparison.

8. The method of claim 7, further comprising:

based on the result of the comparison of the time interval and the decrypted unique identifier, accessing instructions from the manufacturer or an authority; and

sending the instructions to the device of the consumer.

9. The method of claim 5, wherein the first timestamp is included in the consumer registration information.

10. The method of claim 1, wherein the decrypted unique identifier identifies an instance of the product and the method further comprises detecting fraudulent uses of the instance of the product by:

after matching the decrypted unique identifier to a stored unique identifier, determining that the stored unique identifier was previously registered.

11. The method of claim 10, wherein the stored unique identifier was registered by the consumer.

12. The method of claim 10, wherein the stored unique identifier was registered to another consumer.

13. The method of claim 10, further comprising sending a notification to the device of the consumer indicating that the decrypted unique identifier was previously authenticated.

14. The method of claim 10, further comprising send a notification to the manufacturer system indicating that the decrypted unique identifier has been authenticated more than once.

15. The method of claim 1, further comprising initiating two-way communication with the device of the consumer upon receiving the consumer registration information and the scan of the encrypted version of the unique identifier.

16. The method of claim 1, further comprising:

receiving, from the manufacturer, a marketing offer along with criteria for identifying consumers; and

distributing the marketing offer, the distributing consisting of;

matching the criteria to the consumer registration information to identify the consumer, and

sending, over the network, the marketing offer to the device of the identified consumer using the consumer registration information.

17. A system comprising:

a manufacturer system communication module configured to receive, across a network and from a manufacturer system, product information, a decryption key, and a unique identifier, the product information describing a product to which an encrypted version of the unique identifier is affixed by the manufacturer, to store the decryption key, and to store the product information along with the unique identifier received from the manufacturer system;

a consumer device communication module configured to receive, across the network and from a device of a consumer, consumer registration information and a scan of the encrypted version of the unique identifier, the consumer registration information including an identification of the consumer;

a match module configured to decrypt the received encrypted version of the unique identifier using the stored decryption key, resulting in a decrypted unique identifier, and to match the decrypted unique identifier to the stored unique identifier;

a registration module configured to register the product to the consumer by storing the consumer registration information in association with the stored unique identifier; and

a retrieval module configured to retrieve the product information stored along with the stored unique identifier and

wherein the consumer device communication module is further configured to send the retrieved product information across the network to the device of the consumer,

wherein the manufacturer system communication module is further configured to receive, across the network and from the manufacturer system, updated product information along with the unique identifier,

wherein the match module is configured to match the unique identifier received with the updated product information to the stored unique identifier, and to store the updated product information along with the stored unique identifier,

wherein the match module is further configured to identify the consumer to whom the product is registered using the consumer registration information stored in association with the stored unique identifier,

wherein the retrieval module is further configured to retrieve the updated product information stored along with the stored unique identifier, and

wherein the consumer device communication module is further configured to send the retrieved updated product information across the network to the device of the consumer.

18. A non-transitory computer-readable medium having instruction embodied thereon, the instructions executable by one or more processors to perform operations comprising:

receiving, across a network and from a manufacturer system, product information, a decryption key, and a unique identifier, the product information describing a product to which an encrypted version of the unique identifier is affixed by the manufacturer;

storing the decryption key;

storing the product information along with the unique identifier received from the manufacturer system;

receiving, across the network and from a device of a consumer, consumer registration information and a scan of the encrypted version of the unique identifier, the consumer registration information including an identification of the consumer;

decrypting the received encrypted version of the unique identifier using the stored decryption key, resulting in a decrypted unique identifier;

matching the stored unique identifier to the decrypted unique identifier;

registering the product to the consumer by storing the consumer registration information in association with the stored unique identifier;

retrieving the product information stored along with the stored unique identifier;

sending the retrieved product information across the network to the device of the consumer;

receiving, across the network and from the manufacturer system, updated product information along with the unique identifier;

matching the unique identifier received with the updated product information to the stored unique identifier;

storing the updated product information along with the stored unique identifier;

identifying the consumer to whom the product is registered using the consumer registration information stored in association with the stored unique identifier;

retrieving the updated product information stored along with the stored unique identifier; and

sending the retrieved updated product information across the network to the device of the consumer.