Dynamic Tag Management for Optimizing Content Delivery

• US 20140280480A1
• Filed: 03/15/2013
• Published: 09/18/2014
• Est. Priority Date: 03/15/2013
• Status: Abandoned Application

• Current Assignee: Verizon Digital Media Services Inc. (Verizon Communications Inc.)
• Original Assignee: EdgeCast Networks (Verizon Communications Inc.)
• Inventors: Kazerani, Alexander A., Peters, Robert J.
• Application Number:
  US13/834,457
• Publication Number:
  US 20140280480A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G06F 16/957 Browsing optimisation, e.g. caching or content distillation
• CPC Class Codes: H04L 2101/69 using geographic information, e.g. room number
• CPC Class Codes: H04L 41/5019 Ensuring fulfilment of SLA
• CPC Class Codes: H04L 41/509 wherein the managed service relates to media content delivery, e.g. audio, video or TV
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks
• CPC Class Codes: H04L 43/10 Active monitoring, e.g. heartbeat, ping or trace-route
• CPC Class Codes: H04L 61/4511 using domain name system [DNS]
• CPC Class Codes: H04L 61/58 Caching of addresses or names
• CPC Class Codes: H04L 63/0218 Distributed architectures, e.g. distributed firewalls
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/53 using third party service providers
• CPC Class Codes: H04L 67/565 Conversion or adaptation of application format or content adding application control or application functional data H04L67/561
• CPC Class Codes: H04L 67/567 Integrating service provisioning from a plurality of service providers
• CPC Class Codes: H04L 69/40 for recovering from a failure of a protocol instance or entity, e.g. service redundancy protocols, protocol state redundancy or protocol service redirection management of faults, events, alarms or notifications in data switching networks H04L41/06

Abstract

Some embodiments provide a content delivery network (CDN) solution that affords the CDN control over those elements of customer content that are delivered by third parties. The CDN integrates a distributed set of monitoring agents. Each monitoring agent monitors the delivery performance of third parties to the region in which the agent operates. The CDN uses the performance monitoring information to dynamically manage the content tags to the third-party delivered elements of CDN-customer content. Specifically, a CDN server retrieves the parent page for requested CDN-customer content. The CDN server identifies the region from where the request originates and retrieves the logs from the monitoring agents monitoring from that region. The CDN server then modifies the base page by dynamically removing the tags to the third-party delivered elements that are reported in the monitoring agent logs as being unavailable, inaccessible, or underperforming in the identified region.

Claims

1. A computer-implemented method for enabling a content delivery network (CDN) comprising a plurality of CDN servers control over elements of CDN-customer content that are delivered by third-party servers, the computer-implemented method comprising:

monitoring performance of a set of third-party servers in delivering a set of content elements to a firewall restricted region;

receiving, from a user operating in the firewall restricted region, a request for CDN-customer content that comprises as part of the CDN-customer content a set of tags including the set of content elements delivered by the set of third-party servers; and

optimizing content delivery of the CDN-customer content by removing from the set of tags, at least one particular tag to a content element that is blocked in the firewall restricted region as determined from the monitoring agent performance measurements, said removing preventing the user from issuing a request for the content element that is blocked when retrieving the CDN-customer content.

2. The computer-implemented method of claim 1 further comprising passing to the user, the CDN-customer content with the at least one particular tag removed from the set of tags.

3. The computer-implemented method of claim 2, wherein the CDN-customer content further comprises a second set of tags including a second set of content elements that are cached and delivered by a CDN server, the computer-implemented method further comprising passing, from the CDN server, the second set of content elements in response to user requests for each tag of the second set of tags.

4. The computer-implemented method of claim 1 further comprising receiving, from a second user operating in a region that is not firewall restricted, a request for the CDN-customer content.

5. The computer-implemented method of claim 4 further comprising passing the CDN-customer content with all tags of the set of tags to the second user in response to the request for the CDN-customer content.

6. The computer-implemented method of claim 1 further comprising identifying that the user operates in the firewall restricted region based on information in the request for the CDN-customer content.

7. The computer-implemented method of claim 1 further comprising retrieving a page in response to the user request for the CDN-customer content, the page comprising a plurality of tags identifying a plurality of content elements included as part of the CDN-customer content, wherein the plurality of tags comprises the set of tags identifying the set of content elements delivered by the set of third-party servers as part of the CDN-customer content.

8. The computer-implemented method of claim 7, wherein optimizing the content delivery of the CDN-customer content comprises (i) producing a modified page that removes the particular tag from the plurality of tags and (ii) sending the modified page to the user in response to the request for the CDN-customer content.

9. The computer-implemented method of claim 1 further comprising redefining the set of tags such that requests for the set of content elements are issued as non-blocking requests.

10. The computer-implemented method of claim 1 further comprising substituting a new tag for the particular tag, wherein the new tag includes a content element as part of the CDN-customer content that is not blocked in the firewall restricted region and that is a specified replacement for the content element that is blocked in the firewall restricted region.

11. A content delivery network (CDN) comprising:

a plurality of monitoring agents deployed across a plurality of regions, each monitoring agent monitoring content delivery performance for a set of content elements delivered by third-party servers to a geographic region in which the monitoring agent is deployed, wherein the third-party servers are operated independent of any server of the CDN; and

a plurality of caching servers, each caching server of the plurality of caching servers configured to modify a page comprising a plurality of tags used to request a plurality of content elements that comprise CDN-customer content based on content delivery performance measurements of the plurality of monitoring agents prior to serving the page in response to a user request for the CDN-customer content, wherein modifying the page comprises;

(i) identifying a particular tag from the plurality of tags that is used to request a particular content element that is delivered by a third-party server;

(ii) obtaining content delivery performance measurements from a monitoring agent of the plurality of monitoring agents that operates in a region from which the user request originates; and

(iii) removing the particular tag from the page when the obtained content delivery performance measurements identify that the particular content element is unavailable in the region.

12. The CDN of claim 11 further comprising a database configured to store the delivery performance measurements of the plurality of monitoring agents for access by the plurality of caching servers.

13. The CDN of claim 11 further comprising a portal configured to access the database and present for a CDN customer, any content element of the CDN customer'"'"'s content that is unavailable in any of the plurality of regions.

14. The CDN of claim 11, wherein each monitoring agent comprises a non-transitory computer-readable storage medium storing content delivery performance measurements taken by the monitoring agent.

15. The CDN of claim 11, wherein each caching server comprises a non-transitory computer-readable storage medium caching the page and content elements of the plurality of content elements that are served by the CDN.

16. A computer-implemented method for enabling a content delivery network (CDN) comprising a plurality of caching servers control over elements of CDN-customer content that are delivered by third-party servers, the computer-implemented method comprising:

receiving a request for CDN-customer content at a particular caching server of the plurality of caching servers;

determining a region from where the request originates;

retrieving a page comprising a plurality of tags identifying a plurality of content elements for the CDN-customer content, wherein at least one particular tag of the plurality of tags identifies a content element that is delivered by a third-party server operating independent of any of the plurality of caching servers of the CDN;

obtaining a measurement from a monitoring agent of the CDN operating in the region, the measurement measuring the third-party server'"'"'s performance in delivering the particular content element to the monitoring agent in the region;

producing a modified page by removing the particular tag from the plurality of tags in the page when the measurement does not satisfy a defined performance threshold; and

passing the modified parent page to the user in response to the request.

17. The computer-implemented method of claim 16 further comprising processing the page to identify the at least one particular tag identifying a content element that is delivered by a third-party server.

18. The computer-implemented method of claim 16, wherein producing the modified page comprises inserting a new tag identifying a content element that is a substitute for the particular content element and that is delivered in accordance with the defined performance threshold.

19. The computer-implemented method of claim 16, wherein the plurality of tags comprises any of a link and script to a content element that is delivered by a third-party server.

20. The computer-implemented method of claim 16, wherein producing the modified page comprises replacing the plurality of tags with a CDN provided tag.

21. The computer-implemented method of claim 20, wherein the CDN provided tag, when executed, invokes each tag of the plurality of tags with exception of the particular tag.

22. The computer-implemented method of claim 20, wherein the CDN provided tag, when executed, invokes the plurality of tags in a non-blocking manner whereby the plurality of content elements identified by the plurality of tags are loaded in requested in parallel.