Systems and Methods for Facilitating Delivery of an Item

• US 20140280510A1
• Filed: 03/10/2014
• Published: 09/18/2014
• Est. Priority Date: 03/13/2013
• Status: Abandoned Application

• Current Assignee: Express Link LLC
• Original Assignee: Express Link LLC
• Inventors: Putnam, Joseph E, Turek, James N. II, Bonner, Anthony F. Jr.
• Application Number:
  US14/201,971
• Publication Number:
  US 20140280510A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G01C 21/343 Calculating itineraries, i.e. routes leading from a starting point to a series of categorical destinations using a global route restraint, round trips, touristic trips travelling salesman problem G06Q10/04; optimisation of routes G06Q10/047
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

Included are embodiments for facilitating delivery of an item. Accordingly, some embodiments of a method include sending notification to a plurality of clients, the notification indicating a scheduled pickup of items, receiving a response from at least one of the clients indicating confirmation of the desired service, and providing an interface to a delivery personnel indicating the at least one clients that confirmed the desired service. Some embodiments include providing a first route to reach the at least one client and deliver picked up items to an intermediate destination.

Claims

1. A method for facilitating delivery of an item, comprising:

sending notification to a plurality of clients, the notification indicating a scheduled pickup of items;

receiving a response from at least one of the clients indicating confirmation of the scheduled pickup;

providing an interface to a delivery personnel indicating the at least one clients that confirmed the scheduled pickup of items; and

providing a first route to reach the at least one client and deliver picked up items to an intermediate destination.

2. The method of claim 1, further comprising:

receiving a notification from at least one of the clients indicating an emergency service; and

changing the first route to accommodate the emergency service.

3. The method of claim 1, further comprising:

tracking a location of the items; and

providing the location of the items to a respective client.

4. The method of claim 1, further comprising:

receiving, from a user computing device an indication that at least one of the picked up items has an issue; and

forwarding information related to the issue to a manager;

providing a user interface for the manger to indicate that the issue has been resolved; and

providing an indication to the user that the issue has been resolved

5. The method of claim 1, further comprising providing a user interface to a manager for locating the delivery personnel, wherein the user interface includes at least one of the following:

the first route the delivery personnel is taking, a current location of the delivery personnel, an option to contact the delivery personnel, and a listing of items that the delivery personnel has treated.

6. The method of claim 1, wherein the delivery personnel is provided with an interface to confirm progress on the first route.

7. The method of claim 1, further comprising populating a second route, based on completion of the first route.

8. A system for facilitating delivery of an item, comprising:

a memory component that stores logic that, when executed by a processor, causes the system to perform at least the following;

send notification to a plurality of clients, the notification indicating a scheduled pickup of items;

provide an interface to a delivery personnel indicating the at least one clients that confirmed the desired service; and

provide a first route to reach the at least one client and deliver picked up items to an intermediate destination.

9. The system of claim 8, wherein the logic further causes the system to perform the following:

receive a notification from at least one of the clients indicating an emergency desired service; and

change the first route to accommodate the emergency desired service.

10. The system of claim 8, wherein the logic further causes the system to perform the following:

track a location of the items; and

provide the location of the items to a respective client.

11. The system of claim 8, wherein the logic further causes the system to perform the following:

receive, from a user computing device an indication that at least one of the treated items has an issue; and

forward information related to the issue to a manager;

provide a user interface for the manger to indicate that the issue has been resolved; and

provide an indication to the user that the issue has been resolved

12. The system of claim 8, wherein the logic further causes the system to provide a user interface to a manager for locating the delivery personnel, wherein the user interface includes at least one of the following:

the first route the delivery personnel is taking, a current location of the delivery personnel, an option to contact the delivery personnel, and a listing of items that the delivery personnel has treated.

13. The system of claim 8, wherein the delivery personnel is provided with an interface to confirm progress on the first route.

14. The system of claim 8, wherein the logic further causes the system to populate a second route, based on completion of the first route.

15. A computing device for facilitating delivery of an item, comprising:

a processor; and

a memory component that is coupled to the processor and stores logic that, when executed by the processor, causes the computing device to perform at least the following;

send notification to a plurality of clients, the notification indicating a scheduled pickup of items;

provide an interface to a delivery personnel indicating the at least one clients that confirmed the desired service; and

provide a first route to reach the at least one client and deliver picked up items to an intermediate destination.

16. The computing device of claim 15, wherein the logic further causes the computing device to perform the following:

receive a notification from at least one of the clients indicating an emergency desired service; and

change the first route to accommodate the emergency desired service.

17. The computing device of claim 15, wherein the logic further causes the computing device to perform the following:

track a location of the items; and

provide the location of the items to a respective client.

18. The computing device of claim 15, wherein the logic further causes the computing device to perform the following:

receive, from a user computing device an indication that at least one of the treated items has an issue; and

forward information related to the issue to a manager;

provide a user interface for the manger to indicate that the issue has been resolved; and

provide an indication to the user that the issue has been resolved

19. The computing device of claim 15, wherein the logic further causes the computing device to provide a user interface to a manager for locating the delivery personnel, wherein the user interface includes at least one of the following:

the first route the delivery personnel is taking, a current location of the delivery personnel, an option to contact the delivery personnel, and a listing of items that the delivery personnel has treated.

20. The computing device of claim 15, wherein the logic further causes the computing device to populate a second route, based on completion of the first route.