METHOD AND APPARATUS FOR TRACKING DEVICE INTERACTION INFORMATION
First Claim
Patent Images
1. A system comprising:
- a processor configured to;
attempt to establish communication with a wireless device;
store instances of connection failure and related error data;
perform interaction with a connected device;
store interaction failures related error data;
determine that a remote network connection has been established; and
report all stored data that has not previously been reported relating to the connection failures and errors and interaction failures and error data to a remote network.
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Accused Products
Abstract
A system includes a processor configured to attempt to establish communication with a wireless device. The processor is also configured to store instances of connection failure and related error data. Further, the processor is configured to perform interaction with a connected device. The processor is additionally configured to store interaction failures related error data. The processor is also configured to determine that a remote network connection has been established and report all stored data that has not previously been reported relating to the connection failures and errors and interaction failures and error data to a remote network
7 Citations
20 Claims
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1. A system comprising:
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a processor configured to; attempt to establish communication with a wireless device; store instances of connection failure and related error data; perform interaction with a connected device; store interaction failures related error data; determine that a remote network connection has been established; and report all stored data that has not previously been reported relating to the connection failures and errors and interaction failures and error data to a remote network. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer-implemented method comprising:
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attempting to establish communication with a wireless device; storing instances of connection failure and related error data; performing interaction from a VCS to a connected device; storing interaction failures related error data; determining that a remote network connection has been established; and reporting all stored data that has not previously been reported relating to the connection failures and errors and interaction failures and error data to a remote network. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A non-transitory computer readable storage medium, storing instructions that, when executed by a processor, cause the processor to perform a method comprising:
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attempting to establish communication with a wireless device; storing instances of connection failure and related error data; performing interaction from a VCS to a connected device; storing interaction failures related error data; determining that a remote network connection has been established; and reporting all stored data that has not previously been reported relating to the connection failures and errors and interaction failures and error data to a remote network. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification