CENTRALIZED LOST AND FOUND SYSTEM
First Claim
1. A method for reporting lost items, comprising:
- presenting a lost item reporting link associated with an entity having a plurality of different physical establishment locations;
receiving a user selection of the lost item reporting link;
presenting at a website, in response to the user selection of the lost item reporting link, a graphical user interface configured to solicit lost item recovery information, the website being associated with the entity having the plurality of different physical establishments;
receiving the lost item recovery information via the graphical user interface, the lost item recovery information concerning a lost item and including at least (i) a designation one of the plurality of different physical establishment locations, (ii) description of lost item, (iii) contact information, (iv) shipping information for the lost item;
transmitting the lost item recovery information to a third party online lost and found system;
preparing a lost and found report based on the lost item recovery information; and
initiating electronic transmission of the lost and found report to the designation of one of the plurality of different physical establishment locations.
2 Assignments
0 Petitions
Accused Products
Abstract
In one embodiment, a system and method for reporting lost items includes presenting a lost item reporting link associated with an entity having a plurality of different physical establishment locations; receiving a user selection of the lost item reporting link; presenting at a website, in response to the user selection of the lost item reporting link, a graphical user interface configured to solicit lost item recovery information, the website being associated with the entity having the plurality of different physical establishments; receiving the lost item recovery information via the graphical user interface; and transmitting the lost item recovery information to a third party online lost and found system.
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Citations
19 Claims
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1. A method for reporting lost items, comprising:
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presenting a lost item reporting link associated with an entity having a plurality of different physical establishment locations; receiving a user selection of the lost item reporting link; presenting at a website, in response to the user selection of the lost item reporting link, a graphical user interface configured to solicit lost item recovery information, the website being associated with the entity having the plurality of different physical establishments; receiving the lost item recovery information via the graphical user interface, the lost item recovery information concerning a lost item and including at least (i) a designation one of the plurality of different physical establishment locations, (ii) description of lost item, (iii) contact information, (iv) shipping information for the lost item; transmitting the lost item recovery information to a third party online lost and found system; preparing a lost and found report based on the lost item recovery information; and initiating electronic transmission of the lost and found report to the designation of one of the plurality of different physical establishment locations. - View Dependent Claims (2, 3, 4, 5, 7)
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8. A computer readable medium including at least computer program code stored thereon for reporting lost items, comprising:
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computer program code for presenting a graphical user interface configured to solicit lost item recovery information, the graphical user interface being presented via a website associated with an entity having a plurality of different physical establishment locations; computer program code for receiving the lost item recovery information submitted via the graphical user interface, the lost item recovery information concerning a lost item and including at least (i) a designation one of the plurality of different physical establishment locations, and (ii) description of lost item; computer program code for transmitting the lost item recovery information to a third party online lost and found system; computer program code for preparing a lost and found report based on the lost item recovery information; and computer program code for initiating electronic transmission of the lost and found report to the designation of one of the plurality of different physical establishment locations. - View Dependent Claims (9, 10, 11, 12, 13, 18)
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14. A method for reporting lost items, comprising:
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distributing a transaction identifier to a recent customer; providing an online lost item reporting location; receiving the transaction identifier at the online lost item reporting location; retrieving, from a data storage device, customer transaction data associated with the received transaction identifier; directing a graphical user interface to be presented to solicit lost item recovery information, the graphical user interface being presented via a website associated with an entity having a plurality of different physical establishment locations; receiving the lost item recovery information submitted via the graphical user interface, the lost item recovery information concerning a lost item and including at least a description of lost item; and transmitting the lost item recovery information and at least a portion of the customer transaction data to a third party online lost and found system. - View Dependent Claims (15, 16, 17)
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19. An online lost and found system, comprising:
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a memory configured to store computer program code; a database configured to store lost item information for a plurality of different establishments; and at least one computing device including at least one processor for executing at least a portion of the computer program code, wherein the computer program code includes at least; computer program code for receiving a lost item report including a transaction identifier associated with a transaction associated with a person that has lost an item, the lost item report including at least a description of the lost item; computer program code for retrieving customer transaction data associated with the transaction identifier; computer program code for recording data for the lost item in the database; computer program code for determining a particular establishment from the plurality of establishments based on the transaction identifier; and computer program code for initiating notification of the particular establishment of the lost item; and computer program code for facilitating recovery of the lost item to the person that lost the item.
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Specification