TASK ASSISTANCE DEVICE, TASK ASSISTANCE SYSTEM, TASK ASSISTANCE METHOD, AND STORAGE MEDIUM WITH PROGRAM STORED THEREIN

• US 20140289022A1
• Filed: 09/28/2012
• Published: 09/25/2014
• Est. Priority Date: 10/18/2011
• Status: Abandoned Application

• Current Assignee: NEC Corporation
• Original Assignee: NEC Corporation
• Inventors: Kamiya, Yuki, Ito, Hirohiko, Kunieda, Kazuo, Shime, Takao
• Application Number:
  US14/352,014
• Publication Number:
  US 20140289022A1
• Time in Patent Office: Days
• US Class Current: 705/7.42
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06398 Performance of employee with respect to a job function

Abstract

A basic behavior information acquirer (11) of a task assistance device (1) acquires basic behavior information that indicates behavior of a member. A task behavior information appender (12) appends, to the basic behavior information, task behavior information that indicates a pre-set classification of the behavior. A task flow calculator (13) calculates a task flow that interrelates the task behavior information based on attribute information of the basic behavior information to which the task behavior information is appended. An expected task flow acquirer (14) acquires an expected task flow that a member is supposed to perform. A task flow difference detector (15) detects difference between the task flow and the expected task flow. An outputter (71) outputs presentation information that indicates difference between the task flow and the expected task flow.

Claims

1. A task assistance device comprising:

basic behavior information acquirer that acquires basic behavior information that indicates behavior of a subject member and includes attribute information associated with the behavior;

task behavior information appender that appends task behavior information that indicates a pre-set behavior classification to the basic behavior information;

task flow calculator that calculates a task flow that interrelates the task behavior information based on the attribute information included in the basic behavior information that the task behavior information is appended to;

expected task flow acquirer that acquires an expected task flow that indicates a task flow that the member is supposed to perform;

task flow difference detector that detects difference between the task flow calculated by the task flow calculator and the expected task flow acquired by the expected task flow acquirer; and

outputter that outputs presentation information that indicates difference between the task flow and the expected task flow.

2. The task assistance device according to claim 1, further comprising:

attribute designation information acquirer that acquires attribute designation information that indicates the attribute information, wherein

the task flow difference detector narrows down to the task flow that is associated with the attribute information designated by the attribute designation information and calculates difference from the expected task flow.

3. The task assistance device according to claim 1, wherein

the task flow difference detector changes an interval for detecting difference between the task flow and the expected task flow in accordance with a content of the expected task flow.

4. The task assistance device according to claim 1, wherein

the task behavior information indicates a behavior classification of search, use, creation, and provision.

5. The task assistance device according to claim 1, wherein

an object of behavior of the member is an electronic file;

the attribute information is information that identifies an electronic file for the object of behavior; and

the task flow calculator calculates the task flow that interrelates the task behavior information that is appended to the basic behavior information that includes the same electronic file for the target of behavior.

6. A task assistance system comprising:

a behavior detection device that includes detector that detects behavior of a subject member;

a task assistance device that includes;

basic behavior information acquirer that acquires basic behavior information that indicates behavior of the member and includes attribute information associated with the behavior, from the behavior detection device;

task behavior information appender that appends task behavior information that indicates a pre-set behavior classification, to the basic behavior information;

task flow calculator that calculates a task flow that interrelates the task behavior information based on the attribute information included in the basic behavior information that the task behavior information is appended to;

expected task flow acquirer that acquires an expected task flow that indicates a task flow that the member is supposed to perform; and

task flow difference detector that detects difference between the task flow calculated by the task flow calculator and the expected task flow acquired by the expected task flow acquirer; and

a user terminal that includes outputter that outputs presentation information that indicates difference between the task flow and the expected task flow.

7. A task assistance method comprising:

a detection step of detecting behavior of a subject member, carried out by a behavior detection device;

a basic behavior information acquisition step of acquiring basic behavior information that indicates behavior of the member and includes attribute information associated with the behavior, from the behavior detection device, carried out by a task assistance device;

a task behavior information appending step of appending task behavior information that indicates a pre-set behavior classification to the basic behavior information;

a task flow calculation step of calculating a task flow that interrelates the task behavior information based on the attribute information included in the basic behavior information that the task behavior information is appended to;

an expected task flow acquisition step of acquiring an expected task flow that indicates a task flow that the member is supposed to perform;

a task flow difference detection step of detecting difference between the task flow calculated in the task flow calculation step and the expected task flow acquired in the expected task flow acquisition step; and

an output step of outputting presentation information that indicates difference between the task flow and the expected task flow that is detected in the task flow difference detection step.

8. The task assistance method according to claim 7, further comprising:

an attribute designation information acquisition step of acquiring attribute designation information that indicates the attribute information, wherein

the task flow difference detection step comprises narrowing down to the task flow that is associated with the attribute information designated by the attribute designation information and calculating difference from the expected task flow.

9. The task assistance method according to claim 7, wherein

the task flow difference detection step comprises changing an interval for detecting difference between the task flow and the expected task flow in accordance with a content of the expected task flow.

10. A storage medium that stores a program that causes a computer to function as:

basic behavior information acquirer that acquires basic behavior information that indicates behavior of a subject member and includes attribute information associated with the behavior;

task behavior information appender that appends task behavior information that indicates a pre-set behavior classification, to the basic behavior information;

task flow calculator that calculates a task flow that interrelates the task behavior information based on the attribute information included in the basic behavior information that the task behavior information is appended to;

expected task flow acquirer that acquires an expected task flow that indicates a task flow that the member is supposed to perform;

task flow difference detector that detects difference between the task flow calculated by the task flow calculator and the expected task flow acquired by the expected task flow acquirer; and

outputter that outputs presentation information that indicates difference between the task flow and the expected task flow.