DATA MANAGEMENT DEVICE, CONTACTLESS STORAGE MEDIUM, AND DATA MANAGEMENT METHOD

• US 20140292498A1
• Filed: 03/13/2012
• Published: 10/02/2014
• Est. Priority Date: 08/09/2011
• Status: Active Grant

• Current Assignee: Omron Corporation
• Original Assignee: Omron Corporation
• Inventors: Hosoya, Akihiro, Takehiro, Yoji, Miyamoto, Takeshi
• Granted Patent: US 9,501,676 B2
• Time in Patent Office: Days
• US Class Current: 340/10.51
• CPC Class Codes: G06K 7/10366 the interrogation device being adapted for miscellaneous applications
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 50/10 Services

Abstract

A data management device configured to manage data stored in a contactless storage medium mounted to an electronic apparatus has a data storage unit that stores a plurality of data units including information of the electronic apparatus, a state detection unit that detects a state of the electronic apparatus, a data selection unit that, by referring to selection rules associating states of the electronic apparatus with types of the data, selects data comprising information conforming with the electronic apparatus under a state detected by the state detection unit from the data storage unit, and a data management unit that stores the data selected by the data selection unit in the contactless storage medium.

Claims

1. A data management device configured to manage data stored in a contactless storage medium mounted to an electronic apparatus, comprising:

a data storage unit that stores a plurality of data units comprising information of the electronic apparatus;

a state detection unit that detects a state of the electronic apparatus;

a data selection unit that, by referring to selection rules associating states of the electronic apparatus with types of the data, selects data comprising information conforming with the electronic apparatus under a state detected by the state detection unit from the data storage unit; and

a data management unit that stores the data selected by the data selection unit in the contactless storage medium.

2. The data management device according to claim 1,

wherein the state detection unit detects at least whether a state of the electronic apparatus is a normal operating state in which the electronic apparatus normally operates or an error state in which the electronic apparatus has an error, and

wherein the data selection unit selects error recovery guide data comprising information to recover from the error from the data storage unit by referring to the selection rules when the state detection unit detects the error state.

3. The data management device according to claim 2,

wherein the data storage unit stores the error recovery guide data for each type of errors to occur in the electronic apparatus, and

wherein the state detection unit identifies, the type of the errors which occur when the electronic apparatus is in the error state, and

wherein the data selection unit selects error recovery guide data comprising information to recover from the type of error identified by the state detection unit from the data storage unit by referring to the selection rules.

4. The data management device according to claim 1,

wherein the state detection unit obtains transitions of the state of the electronic apparatus by continuously monitoring the electronic apparatus,

wherein the state detection unit comprises a state analyzing unit that regularly detects a state reflecting a long-term tendency of the electronic apparatus by analyzing the obtained transitions of the state,

wherein, every time the state analyzing unit detects the state reflecting a long-term tendency, the data selection unit selects data conforming with the detected state from the data storage unit by referring to the selection rules, and

wherein the data management unit stores the selected data in the contactless storage medium.

5. The data management device according to claim 1,

wherein, when the state of the electronic apparatus transitions to another state, the state detection unit detects the state of the electronic apparatus after the transition,

wherein, every time the state detection unit detects the state after the transition, the data selection unit selects data conforming with the detected state after the transition from the data storage unit by referring to the selection rules, and

wherein the data management unit stores the selected data in the contactless storage medium.

6. The data management device according to claim 1,

wherein the data management unit stores a state history indicating the transitions of the state of the electrical apparatus detected by the state detection unit in the contactless storage medium.

8. An electronic apparatus comprising:

a data management device according to claim 1.

9. An apparatus user support system comprising:

an electronic apparatus comprising a data management device according to claim 1; and

a communication terminal comprising an RF reader unit configured to read data from a contactless storage medium mounted to the electronic apparatus.

11. A control program stored on a non-transitory computer-readable medium that causes a computer to function as respective units of a data management device according to claim 1.

13. The data management device according to claim 2,

wherein the state detection unit obtains transitions of the state of the electronic apparatus by continuously monitoring the electronic apparatus,

wherein the state detection unit comprises a state analyzing unit that regularly detects a state reflecting a long-term tendency of the electronic apparatus by analyzing the obtained transitions of the state,

wherein, every time the state analyzing unit detects the state reflecting a long-term tendency, the data selection unit selects data conforming with the detected state from the data storage unit by referring to the selection rules, and

wherein the data management unit stores the selected data in the contactless storage medium.

14. The data management device according to claim 3,

wherein the state detection unit obtains transitions of the state of the electronic apparatus by continuously monitoring the electronic apparatus,

wherein the state detection unit comprises a state analyzing unit that regularly detects a state reflecting a long-term tendency of the electronic apparatus by analyzing the obtained transitions of the state,

wherein, every time the state analyzing unit detects the state reflecting a long-term tendency, the data selection unit selects data conforming with the detected state from the data storage unit by referring to the selection rules, and

wherein the data management unit stores the selected data in the contactless storage medium.

15. The data management device according to claim 2,

wherein, when the state of the electronic apparatus transitions to another state, the state detection unit detects the state of the electronic apparatus after the transition,

wherein, every time the state detection unit detects the state after the transition, the data selection unit selects data conforming with the detected state after the transition from the data storage unit by referring to the selection rules, and

wherein the data management unit stores the selected data in the contactless storage medium.

16. The data management device according to claim 3,

wherein, when the state of the electronic apparatus transitions to another state, the state detection unit detects the state of the electronic apparatus after the transition,

wherein, every time the state detection unit detects the state after the transition, the data selection unit selects data conforming with the detected state after the transition from the data storage unit by referring to the selection rules, and

wherein the data management unit stores the selected data in the contactless storage medium.

17. The data management device according to claim 4,

wherein, when the state of the electronic apparatus transitions to another state, the state detection unit detects the state of the electronic apparatus after the transition,

wherein, every time the state detection unit detects the state after the transition, the data selection unit selects data conforming with the detected state after the transition from the data storage unit by referring to the selection rules, and

wherein the data management unit stores the selected data in the contactless storage medium.

18. The data management device according to claim 2,

wherein the data management unit stores a state history indicating the transitions of the state of the electrical apparatus detected by the state detection unit in the contactless storage medium.

19. The data management device according to claim 3,

wherein the data management unit stores a state history indicating the transitions of the state of the electrical apparatus detected by the state detection unit in the contactless storage medium.

20. The data management device according to claim 4,

wherein the data management unit stores a state history indicating the transitions of the state of the electrical apparatus detected by the state detection unit in the contactless storage medium.

21. The data management device according to claim 5,

wherein the data management unit stores a state history indicating the transitions of the state of the electrical apparatus detected by the state detection unit in the contactless storage medium.

7. A contactless storage medium mounted to an electronic apparatus,

wherein the contactless storage medium stores data comprising information conforming with a state of the electronic apparatus corresponding to the state of the electronic apparatus, according to the state based on control of a data management device configured to manage data comprising information of the electronic apparatus.

10. A data management method for managing data stored in a contactless storage medium mounted to an electronic apparatus, wherein the electronic apparatus comprises a data storage unit configured to store a plurality of data units comprising information of the electronic apparatus, comprising:

a state detection step of detecting a state of the electronic apparatus;

a data selection step of, by referring to selection rules associating states of the electronic apparatus with types of the data, selecting data comprising information conforming with the electronic apparatus under a state detected in the state detection step from the data storage unit; and

a data storing step of storing the data selected in the data selection step in the contactless storage medium.

12. (canceled)