SYSTEMS AND METHODS TO DELIVER GOODS TO A BUYER THAT IS DYNAMICALLY LOCATED

• US 20140297470A1
• Filed: 10/28/2013
• Published: 10/02/2014
• Est. Priority Date: 03/28/2013
• Status: Abandoned Application

• Current Assignee: eBay Inc.
• Original Assignee: Dean Chen
• Inventors: Abraham, Jack Phillip, Vosseller, Shannon B., Ramadge, David, Brown, Ilya, Palmer, James, Chen, Dean
• Application Number:
  US14/065,264
• Publication Number:
  US 20140297470A1
• Time in Patent Office: Days
• US Class Current: 705/26.41
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders

Abstract

Systems and methods to deliver goods to a buyer that is dynamically located are described. The system communicates a user interface to a device that is identified as being located at a first location and associated with a customer. The user interface includes items that are identified as being located within a predetermined distance from the device. The system receives an order from the device that authorizes the purchase of an item and delivery of the item to the customer. The system automatically selects a courier from a plurality of couriers that are identified as being located at different locations. The system communicates a user interface to a courier mobile device that includes instructions to enable the courier to retrieve the item from a second location and deliver the item to the first location.

Claims

1. A system comprising:

at least one processor, and memory including instruction information that, when executed by the at least one processor, cause the system to;

communicate a first user interface to a device that is identified as being located at a first location and associated with a customer, the user interface including a plurality of items that are identified as being located within a predetermined distance from the device, the plurality of items including an item that is located at a second location in a store that is offering the item for sale;

receive an order from the device, the order authorizing the purchase of the item and delivery of the item to the customer, the delivery of the item estimated to be completed within a predetermined period of time from the receipt of the order;

automatically select a courier from a plurality of couriers that are respectively identified as being located at different locations, the courier being associated with a courier mobile device that is identified as located at a third location, the selection of the courier being based on the first location of the device, the second location of the item in the store and the third location of the courier mobile device; and

communicate a second user interface to the courier mobile device, the second user interface including instructions to enable the courier to retrieve the item from the second location and deliver the item to the first location.

2. The system of claim 1, wherein the device includes a customer mobile device and wherein the system communicates a second user interface to the courier mobile device, the second user interface including instructions to enable the courier to deliver the item to a new location associated with the customer mobile device.

3. The system of claim 2, wherein the system communicates a third user interface to the customer mobile device that is located at the first location, the second user interface indicating a particular courier is assigned to retrieve the item that is located at the second location in the store and deliver the item to the customer.

4. The system of claim 3, wherein the third user interface that is communicated to the customer mobile device includes a name of the courier and an estimated time of arrival to deliver the item to the customer.

5. The system of claim 1, wherein the system selects the courier based on a first proximity of the second location to the third location and a second proximity of the second location to the first location.

6. The system of claim 1, wherein the system selects the courier based on a speed associated with a route and traffic associated with the route.

7. The system of claim 1, wherein the system selects the courier based on a checkout time at the store.

8. The system of claim 2, wherein the predetermined distance from the customer mobile device includes a radius for a circle, wherein distance of the radius for the circle is configurable, wherein the center of the circle is the first location.

9. The system of claim 1, wherein the item that is located at the second location in the store is predetermined to be immediately retrievable at the store before being communicated on the user interface that is communicated to the mobile device.

10. A method comprising:

communicating a first user interface to a device that is identified as being located at a first location and associated with a customer, the user interface including a plurality of items that are identified as being located within a predetermined distance from the device, the plurality of items including an item that is located at a second location in a store that is offering the item for sale;

receiving an order from the device, the order authorizing the purchase of the item and delivery of the item to the customer, the delivery of the item estimated to be completed within a predetermined period of time from the receipt of the order;

automatically selecting a courier from a plurality of couriers that are identified as being located at different locations, the courier being associated with a courier mobile device that is identified as located at a third location, the selection of the courier being based on the first location of the device, the second location of the item in the store and the third location of the courier mobile device; and

communicating a second user interface to the courier mobile device, the second user interface including instructions to enable the courier to retrieve the item from the second location and deliver the item to the first location.

11. The method of claim 10, wherein the device includes a customer mobile device and further comprising:

communicating a second user interface to the courier mobile device, the second user interface including instructions to enable the courier to deliver the item to a new location associated with the customer mobile device.

12. The method of claim 11, further comprising:

communicating a third user interface to the customer mobile device that is located at the first location, the second user interface indicating a particular courier is assigned to retrieve the item that is located at the second location in the store and deliver the item to the customer.

13. The method of claim 12, wherein the third user interface that is communicated to the customer mobile device includes a name of the courier and an estimated time of arrival to deliver the item to the customer.

14. The method of claim 10, wherein the selecting the courier from the plurality of couriers that are respectively located at different locations includes selecting the courier based on a first proximity of the second location to the third location and a second proximity of the second location to the first location.

15. The method of claim 10, wherein the selecting the courier from the plurality of couriers that are respectively located at different locations includes selecting the courier based on a speed associated with a route and traffic associated with the route.

16. The method of claim 10, wherein the selecting the courier from the plurality of couriers that are respectively located at different locations includes selecting the courier based on a checkout time at the store.

17. The method of claim 11, wherein the predetermined distance from the customer mobile device includes a radius for a circle, wherein distance of the radius for the circle is configurable, wherein the center of the circle is the first location.

18. The method of claim 10, wherein the item that is located at the second location in the store is predetermined to be immediately retrievable at the store before being communicated on the user interface that is communicated to the mobile device.

19. A machine-readable medium storing instructions that, when executed by at least one processor, cause the at least one processor to perform actions comprising:

communicating a first user interface to a device that is identified as being located at a first location and associated with a customer, the user interface including a plurality of items that are identified as being located within a predetermined distance from the device, the plurality of items including an item that is located at a second location in a store that is offering the item for sale;

receiving an order from the device, the order authorizing the purchase of the item and delivery of the item to the customer, the delivery of the item estimated to be completed within a predetermined period of time from the receipt of the order;

automatically selecting a courier from a plurality of couriers that are identified as being located at different locations, the courier being associated with a courier mobile device that is identified as being located at a third location, the selection of the courier being based on the first location of the device, the second location of the item in the store and the third location of the courier mobile device; and

communicating a second user interface to the courier mobile device, the second user interface including instructions to enable the courier to retrieve the item from the second location and deliver the item to the first location.

20. The machine-readable medium of claim 19, wherein the item that is located at the second location in the store is predetermined to be immediately retrievable at the store before being communicated on the first user interface.