SCHEDULING SYSTEM AND METHOD FOR DISTRIBUTION OF PERISHABLE LOADS OF PRE-MIXED CONCRETE TO MULTIPLE SITES
First Claim
Patent Images
1. A method for providing real-time feedback to a concrete delivery unit driver, the method comprising:
- a. providing a feedback device in a delivery unit, the feedback device having a display and a wireless transceiver;
b. providing a dispatch system having a wireless transceiver in communication with the feedback device wireless transceiver, a processor configured to allocate time limits to perform at least one driver task, memory, and a data storage, wherein the data storage stores data related to driver tasks;
c. establishing a time limit to complete a task;
d. receiving an indication that the driver is starting a task;
e. transmitting to the feedback device the time limit for the task;
f. displaying on the feedback device an indication of the time remaining to complete the task;
g. if the amount of time remaining is low, displaying on the feedback device an indicator that the time remaining is low;
h. if time has expired, displaying on the feedback device an indication that time is expired;
i. receiving an indication that the driver has completed the task;
j. recording a completion time based on receiving the indication that the driver has completed the task;
j. if time expired before receiving the indication that the driver has completed the task, displaying to the driver a feedback response screen and soliciting from the driver a feedback response indicating the reason for the expiration of time; and
k. recording the completion time and feedback response in the data storage.
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Abstract
Disclosed herein are systems and methods for a performance evaluation and feedback system for drivers of concrete delivery trucks. Because concrete delivery is time sensitive, driver performance should be measured in part on the time required to perform various tasks, yet current methods do not allow for such evaluation. The method disclosed herein is performed by a system to provide real-time evaluation and performance data to drivers and dispatchers to improve delivery time, and to allow for increased feedback and data quantity for driver review.
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Citations
21 Claims
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1. A method for providing real-time feedback to a concrete delivery unit driver, the method comprising:
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a. providing a feedback device in a delivery unit, the feedback device having a display and a wireless transceiver; b. providing a dispatch system having a wireless transceiver in communication with the feedback device wireless transceiver, a processor configured to allocate time limits to perform at least one driver task, memory, and a data storage, wherein the data storage stores data related to driver tasks; c. establishing a time limit to complete a task; d. receiving an indication that the driver is starting a task; e. transmitting to the feedback device the time limit for the task; f. displaying on the feedback device an indication of the time remaining to complete the task; g. if the amount of time remaining is low, displaying on the feedback device an indicator that the time remaining is low; h. if time has expired, displaying on the feedback device an indication that time is expired; i. receiving an indication that the driver has completed the task; j. recording a completion time based on receiving the indication that the driver has completed the task; j. if time expired before receiving the indication that the driver has completed the task, displaying to the driver a feedback response screen and soliciting from the driver a feedback response indicating the reason for the expiration of time; and k. recording the completion time and feedback response in the data storage. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for providing real-time feedback to a concrete delivery unit driver, the method comprising:
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a. providing a feedback device in a delivery unit, the feedback device having a display and a wireless transceiver; b. providing a dispatch system having a wireless transceiver in communication with the feedback device wireless transceiver, a processor configured to allocate time limits to perform at least one driver task, memory, and a data storage, wherein the data storage stores data related to driver tasks; c. displaying to the driver a time for completing a task, wherein the display indicates when time to complete the task is low or has expired; d. receiving from the driver an indication that the task has been completed; and e. recording the time required to perform the task in the data storage. - View Dependent Claims (10, 11, 12)
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13. A system for providing a driver of a concrete delivery unit with real-time feedback for the performance of tasks, the system comprising:
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a dispatch server having a processor, a memory, a data storage, and a wireless transceiver; and a feedback device in a concrete delivery unit having a display capable of displaying a timer, an input device to receive responses from the driver, and a wireless transceiver in communication with the wireless transceiver of the dispatch server, wherein the processor is configured to transmit to the feedback device a time to complete a task, to receive information concerning the duration of time to complete the task, and to record the duration of time in the data storage. - View Dependent Claims (14, 15, 16, 17)
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18. A method for providing real-time feedback to a concrete delivery unit driver, the method comprising:
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a. receiving from a central dispatch server a time for completing a task; b. displaying to the driver a countdown clock for completing the task; c. providing indicia to the driver if the countdown clock is low or expired; d. receiving from the driver an indicator that the task is completed; and e. recording the time required for the driver to complete the task. - View Dependent Claims (19, 20, 21)
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Specification