SYSTEM AND METHOD FOR A SINGLE DIGITAL WALLET DYNAMIC CHECKOUT TOOL

• US 20140324690A1
• Filed: 07/11/2014
• Published: 10/30/2014
• Est. Priority Date: 01/11/2013
• Status: Abandoned Application

• Current Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Allen, Clinton R., Fromm, Jeff W.
• Application Number:
  US14/329,517
• Publication Number:
  US 20140324690A1
• Time in Patent Office: Days
• US Class Current: 705/41
• CPC Class Codes: G06Q 20/227 characterised in that multiple accounts are available, e.g. to the payer
• CPC Class Codes: G06Q 20/36 using electronic wallets or electronic money safes
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0227 Frequent usage incentive value reconciliation between diverse systems
• CPC Class Codes: G06Q 30/0263 based upon Internet or website rating
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: H04M 3/5183 Call or contact centers with computer-telephony arrangements

Abstract

The present system and method comprises an improved digital wallet tool. The tool can select a plurality of digital wallets to present to a user to service the transaction. In the alternative the tool can select a digital wallet to service the transaction. The tool can also present additional offers to the user based on the available digital wallets. The tool simplifies merchant integration with digital wallet providers and enhances the customer experience.

Claims

1. A computer-based method comprising:

determining, by a digital network computer configured for routing a service call message, a group of digital wallet providers of a plurality of digital wallet providers to present to a user, wherein selection of the group of digital wallet providers is determined based on at least one of attributes of a merchant, attributes of a selected product, or attributes of the user interacting with a merchant website;

presenting, by the digital network computer, a digital wallet tool on a checkout page of the merchant website;

receiving, by the digital network computer, a first selection of the digital wallet tool;

presenting, by the digital network computer, the group of the digital wallet providers;

receiving, by the digital network computer, a second selection of a digital wallet provider to create a selected digital wallet provider; and

routing, by the digital network computer, the service call message to the selected digital wallet provider based on the second selection.

2. The computer-based method of claim 1, wherein the group of the digital wallet providers is dynamically updated in response to the checkout page being rendered on a user device.

3. The computer-based method of claim 1, wherein at least one of the attributes of the merchant, or the attributes of the user interacting with the merchant website, are geographic attributes.

4. The computer-based method of claim 1, further comprising presenting an additional offer to the user substantially in parallel with the presenting of the digital wallet tool associated with the checkout page of the merchant website.

5. The computer-based method of claim 1, further comprising presenting an additional offer to the user substantially in parallel with the presenting of the group of the digital wallet providers within the checkout page of the merchant website.

6. The computer-based method of claim 1, wherein the determining of the group of the digital wallet providers of the plurality of the digital wallet providers to present to the user occurs prior to the user actively identifying himself to the merchant website and the plurality of the digital wallet providers.

7. The computer-based method of claim 1, further comprising presenting the listing of the group of digital wallet providers of the plurality of digital wallet providers to present to the user according to a personalized hierarchy unique to the user.

8. The computer-based method of claim 1, further comprising:

receiving, by the digital network computer, a request to route the service call message from a requestor associated with the merchant website;

verifying, by the digital network computer, privileges of the requestor to request services;

tagging, by the digital network computer, the service call message with data indicating results of the verifying;

storing, by the digital network computer, the tags of the service call message to a database;

scrubbing, by the digital network computer, the tags of the service call message; and

routing, by the digital network computer, the service call message to the selected digital wallet provider in response to positive verification that the requestor may request services from the selected digital wallet provider and based on attributes of the service call message.

9. A computer based system comprising:

a network interface communicating with a memory;

the memory communicating with a processor configured for routing a service call message; and

the processor, when executing a computer program, performs operations comprising;

determining, by the processor, a group of digital wallet providers of a plurality of digital wallet providers to present to a user, wherein selection of the group of digital wallet providers is determined based on at least one of attributes of a merchant, attributes of a selected product, or attributes of the user interacting with a merchant website;

presenting, by the processor, a digital wallet tool on a checkout page of the merchant website;

receiving, by the processor, a first selection of the digital wallet tool;

presenting, by the processor, the group of the digital wallet providers;

receiving, by the processor, a second selection of a digital wallet provider to create a selected digital wallet provider; and

routing, by the processor, the service call message to the selected digital wallet provider based on the second selection.

10. The computer based system of claim 9, wherein the group of digital wallet providers is dynamically updated in response to the checkout page being rendered on a user device.

11. The computer based system of claim 9, wherein at least one of the attributes of the merchant, or the attributes of the user interacting with the merchant website, are geographic attributes.

12. The computer based system of claim 9, further comprising presenting an additional offer to the user substantially in parallel with the presenting of the digital wallet tool associated with the checkout page of the merchant website.

13. The computer based system of claim 9, further comprising presenting an additional offer to the user substantially in parallel with the presenting of the group of the digital wallet providers within the checkout page of the merchant website.

14. The computer based system of claim 9, wherein the determining of the group of digital wallet providers of the plurality of digital wallet providers to present to the user occurs prior to the user actively identifying himself to the merchant website and the plurality of digital wallet providers.

15. The computer based system of claim 9, further comprising presenting the listing of the group of digital wallet providers of the plurality of digital wallet providers to present to the user according to a personalized hierarchy unique to the user.

16. A non-transitory computer readable storage medium having computer-executable instructions stored thereon that, in response to execution by a digital network computer configured for routing a service call message, causes a computer to perform operations comprising:

determining, by the digital network computer, a group of digital wallet providers of a plurality of digital wallet providers to present to a user, wherein selection of the group of digital wallet providers is determined based on at least one of attributes of a merchant, attributes of a selected product, or attributes of the user interacting with a merchant website;

presenting, by the digital network computer, a digital wallet tool on a checkout page of the merchant website;

receiving, by the digital network computer, a first selection of the digital wallet tool;

presenting, by the digital network computer, the group of the digital wallet providers;

receiving, by the digital network computer, a second selection of a digital wallet provider to create a selected digital wallet provider; and

routing, by the digital network computer, the service call message to the selected digital wallet provider based on the second selection.

17. The non-transitory computer-readable storage medium of claim 16, wherein the group of digital wallet providers is dynamically updated in response to the checkout page being rendered on a user device.

18. The non-transitory computer-readable storage medium of claim 16, wherein at least one of the attributes of the merchant, or the attributes of the user interacting with the merchant website, are geographic attributes.

19. The non-transitory computer-readable storage medium of claim 16, further comprising presenting an additional offer to the user substantially in parallel with the presenting of the digital wallet tool associated with the checkout page of the merchant website.

20. The non-transitory computer-readable storage medium of claim 16, further comprising presenting an additional offer to the user substantially in parallel with the presenting of the group of the digital wallet providers within the checkout page of the merchant website.