SYSTEM FOR MANAGEMENT OF ONLINE ORDERING
First Claim
1. A system for automatically submitting an online order from a customer to a business, the system comprising:
- a processor configured to access a non-transitory, computer-readable storage medium having stored thereon instructions that, when executed by the processor, cause the processor to act as an order engine provider to carry out the steps of;
i) providing a user interface displaying offerings available from the business despite the business having no previously-established business relationship with the order engine provider;
ii) receiving, through the user interface and from a potential customer of the business, an online order indicating customer identification data and selections of offerings by the business;
iii) submitting the online order from the potential customer to the business;
iv) providing at least one response option for the business to communicate acceptance of the online order, the business having no previously-established business relationship with the order engine provider; and
v) determining, based on the at least one response option selected by the business, a status of the online order that can be monitored by at least one of the order engine provider and the business.
3 Assignments
0 Petitions
Accused Products
Abstract
A system and method for automatically submitting an online order from a customer to a restaurant. Input data and customer data is used by an order engine to select a deployment platform, such as social media networks, search engines, mobile applications, and related websites, for a user interface. The user interface automatically populates the restaurant'"'"'s menu options and business data, allowing the customer to build an order. The order engine submits the order to the restaurant via a non-verbal communication platform. An automated confirmation call is generated to the restaurant confirming receipt of the order. From the confirmation call the restaurant may choose to repeat the message, accept the order, connect to the customer, connect to the service provider, decline the order, or opt-out. The order engine allows the restaurant to monitor online orders and to enroll in the above services for subsequent online orders.
-
Citations
20 Claims
-
1. A system for automatically submitting an online order from a customer to a business, the system comprising:
a processor configured to access a non-transitory, computer-readable storage medium having stored thereon instructions that, when executed by the processor, cause the processor to act as an order engine provider to carry out the steps of; i) providing a user interface displaying offerings available from the business despite the business having no previously-established business relationship with the order engine provider; ii) receiving, through the user interface and from a potential customer of the business, an online order indicating customer identification data and selections of offerings by the business; iii) submitting the online order from the potential customer to the business; iv) providing at least one response option for the business to communicate acceptance of the online order, the business having no previously-established business relationship with the order engine provider; and v) determining, based on the at least one response option selected by the business, a status of the online order that can be monitored by at least one of the order engine provider and the business. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
-
9. A system for automatically submitting an online order from a customer to a business, the system comprising:
-
a non-transitory, computer-readable storage medium having stored there on at least one of input data and customer data configured to be analyzed by an order engine; a processor configured to receive the at least one input data and customer data and access the non-transitory, computer-readable storage medium to execute the order engine to carry out the steps of; i) determining at least one deployment platform for the order engine to receive the online order, the at least one deployment platform providing a user interface having displayed thereon the input data related to the business; ii) receiving the customer data from the user interface and receiving items to be included in the online order from the input data provided on the user interface; iii) submitting the online order via a non-verbal communication platform to the business; iv) providing at least one response option related to the online order for the business to select; and v) determining, based on the at least one response option selected by the business, a status of the online order that can be monitored by at least one of the processor and the business. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
-
Specification