Conversational Virtual Healthcare Assistant
3 Assignments
0 Petitions
Accused Products
Abstract
A conversation user interface enables patients to better understand their healthcare by integrating diagnosis, treatment, medication management, and payment, through a system that uses a virtual assistant to engage in conversation with the patient. The conversation user interface conveys a visual representation of a conversation between the virtual assistant and the patient. An identity of the patient, including preferences and medical records, is maintained throughout all interactions so that each aspect of this integrated system has access to the same information. The conversation user interface presents allows the patient to interact with the virtual assistant using natural language commands to receive information and complete task related to his or her healthcare.
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Citations
44 Claims
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1-20. -20. (canceled)
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21. One or more non-transitory computer-readable media storing computer-executable instructions that, when executed by one or more processors, cause the one or more processors to perform acts comprising:
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causing display of a conversation user interface of a virtual assistant; receiving user input of a medical-related user, the user input comprising at least one of verbal input, keypad input, or touch input; determining a response to the user input based at least in part on a medical record and a context of the user input; and representing the response in the conversation user interface as a message from the virtual assistant. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
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32. A method comprising:
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causing, by one or more processors, a virtual assistant to be output to enable a conversation between a user and the virtual assistant; receiving, by the one or more processors, a medical query during the conversation; and providing, by the one or more processors, a response to the medical query via the virtual assistant, the response being based at least in part on context, the context comprising at least one of; a treatment regimen; a health status of a patient; health insurance eligibility; a medical diagnostic algorithm; a medical condition; medical research; nutrition information; a medical record of a patient; prescription medication for a patient; a healthcare entity for a patient; a reading of a medical device;
oran insurance record of a patient. - View Dependent Claims (33, 34, 35, 36, 37)
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38. An electronic device, comprising:
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a memory; at least one processor; a display; and a conversation application stored in the memory and executable by the at least one processor to facilitate a conversation with a patient by providing a conversation graphical user interface (GUI) to be displayed on the display, the conversation GUI comprising; an entry portion to receive, from the patient, an input in a form of speech or text; and an area to visually convey the conversation, the area configured to present user dialog representations associated with the input from the patient and device dialog representations associated with responses from a virtual assistant, at least one user dialog representation including diagnostics information related to a medical condition of the patient. - View Dependent Claims (39, 40, 41, 42, 43, 44)
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Specification