MANAGING CONTENT RECOMMENDATIONS FOR CUSTOMERS

• US 20140344035A1
• Filed: 06/13/2013
• Published: 11/20/2014
• Est. Priority Date: 05/17/2013
• Status: Abandoned Application

• Current Assignee: DataSphere Technologies, Inc. (Sinclair, Inc.)
• Original Assignee: DataSphere Technologies, Inc. (Sinclair, Inc.)
• Inventors: Hewett, Delane Robert, Olson, Erik, Coffman, Christopher Robert, Cramer, Adam, Cowan, Gary Duncan
• Application Number:
  US13/917,158
• Publication Number:
  US 20140344035A1
• Time in Patent Office: Days
• US Class Current: 705/14.13
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives

Abstract

Embodiments are directed towards recommending coupon templates to a customer, from which the customer can select and have published to consumers. A ranked order may be determined for the coupon templates for each of a plurality of categories. A subset of the coupon templates may be recommended and provided to a customer. The subset of coupon templates may be determined based on a category of the customer, the ranked order of the plurality of coupon templates for the category, external variables, or the like, or any combination thereof. One or more of the subset of coupon templates may be selected by the customer and published to the consumers. The ranked order of the plurality of coupon templates may be determined and/or modified based on monitored actions associated with previously published coupons, such as by employing a success of similar attributes associated with previously published coupons.

Claims

1. A method for providing at least one coupon to a plurality of consumers over a network, wherein at least one network device performs actions, the actions comprising:

determining a ranked order of a plurality of coupon templates for each of a plurality of categories;

providing a subset of the plurality of coupon templates to a customer, wherein the subset of the plurality of coupon templates is determined based on at least a category of the customer and the ranked order of the plurality of coupon templates for the category;

publishing the at least one coupon from the subset of coupon templates to the plurality of consumers for products of the customer, wherein the at least one coupon is selected and finalized for publication by the customer;

employing a plurality of customer customizations from a plurality of different customers on at least one of the plurality of coupon templates for previously published coupons as feedback to modify the at least one of the plurality of coupon templates itself based on the plurality of customer customizations; and

modifying the ranked order of the plurality of coupon templates based on each modified coupon template and at least a plurality of monitored actions associated with the at least one published coupon.

2. The method of claim 1, wherein determining the ranked order of the plurality of coupon templates further comprises:

determining a success of each attribute associated with a plurality of previously published coupons based on a plurality of other monitored actions associated with the plurality of previously published coupons;

determining a score for each of the plurality of previously published coupons based on the success of attributes associated with a corresponding coupon; and

ranking the plurality of coupon templates based on corresponding coupon template scores that are each based on a combination of the scores for the plurality of previously published coupons that originated from a corresponding coupon template.

3. The method of claim 1, modifying the ranked order of the plurality of coupon templates further comprises:

determining a success of each attribute associated with the at least one published coupon based on the monitored actions; and

re-ranking the plurality of coupon templates based on a score of the at least one published coupon that is based on the success of each attribute associated with a corresponding coupon template.

4. The method of claim 1, wherein the monitored actions include interactions performed by at least some of the plurality of consumers on the at least one published coupon, including at least one of searching, viewing, clicking on, hovering over, printing, sharing, or redeeming the at least one published coupon.

5. The method of claim 1, wherein the monitored actions include interactions performed by the customer on the at least one published coupon.

6. The method of claim 1, further comprising:

enabling the customer to modify at least one coupon template; and

publishing the modified coupon template to the plurality of consumers.

7. The method of claim 1, wherein the subset of the plurality of coupon templates is further determined based on at least a weighted combination of the ranked order and at least one external variable that is unrelated to consumer actions associated with the subset of coupon templates.

8. The method of claim 1, wherein the subset of the plurality of coupon templates is further determined based on at least a third-party identified reputation of the customer.

9. The method of claim 1, wherein the customer is enabled to select a plurality of highest ranked coupon templates from the subset of coupon templates based on a single selection by the customer.

10. A processor readable non-transitory storage media that includes instructions for providing at least one coupon to a plurality of consumers over a network, wherein the execution of the instructions by a processor enables actions, comprising:

determining a ranked order of a plurality of coupon templates for each of a plurality of categories;

providing a subset of the plurality of coupon templates to a customer, wherein the subset of the plurality of coupon templates is determined based on at least a category of the customer and the ranked order of the plurality of coupon templates for the category;

publishing the at least one coupon from the subset of coupon templates to the plurality of consumers for products of the customer, wherein the at least one coupon is selected and finalized for publication by the customer;

employing a plurality of customer customizations from a plurality of different customers on at least one of the plurality of coupon templates for previously published coupons as feedback to modify the at least one of the plurality of coupon templates itself based on the plurality of customer customlzations; and

modifying the ranked order of the plurality of coupon templates based on each modified coupon template and at least a plurality of monitored actions associated with the at least one published coupon.

11. The media of claim 10, wherein determining the ranked order of the plurality of coupon templates further comprises:

determining a success of each attribute associated with a plurality of previously published coupons based on a plurality of other monitored actions associated with the plurality of previously published coupons;

determining a score for each of the plurality of previously published coupons based on the success of attributes associated with a corresponding coupon; and

ranking the plurality of coupon templates based on corresponding coupon template scores that are each based on a combination of the scores for the plurality of previously published coupons that originated from a corresponding coupon template.

12. The media of claim 10, modifying the ranked order of the plurality of coupon templates further comprises:

determining a success of each attribute associated with the at least one published coupon based on the monitored actions; and

re-ranking the plurality of coupon templates based on a score of the at least one published coupon that is based on the success of each attribute associated with a corresponding coupon template.

13. The media of claim 10, wherein the monitored actions include interactions performed by at least some of the plurality of consumers on the at least one published coupon, including at least one of searching, viewing, clicking on, hovering over, printing, sharing. or redeeming the at least one published coupon.

14. The media of claim 10, wherein the monitored actions include interactions performed by the customer on the at least one published coupon.

15. The media of claim 10, further comprising:

enabling the customer to modify at least one coupon template; and

publishing the modified coupon template to the plurality of consumers.

16. The media of claim 10, wherein the subset of the plurality of coupon templates is further determined based on at least a weighted combination of the ranked order and at least one external variable that is unrelated to consumer actions associated with the subset of coupon templates.

17. A system for providing at least one coupon to a plurality of consumers over a network, comprising:

at least one network device, including;

a memory for storing data and instructions; and

a processor that executes the instructions to enable actions, including;

determining a ranked order of a plurality of coupon templates for each of a plurality of categories;

providing a subset of the plurality of coupon templates to a customer, wherein the subset of the plurality of coupon templates is determined based on at least a category of the customer and the ranked order of the plurality of coupon templates for the category;

publishing the at least one coupon from the subset of coupon templates to the plurality of consumers for products of the customer, wherein the at least one coupon is selected and finalized for publication by the customer;

employing a plurality of customer customizations from a plurality of different customers on at least one of the plurality of coupon templates for previously published coupons as feedback to modify the at least one of the plurality of coupon templates itself based on the plurality of customer customization; and

modifying the ranked order of the plurality of coupon templates based on each modified coupon template and at least a plurality of monitored actions associated with the at least one published coupon.

18. The system of claim 17, modifying the ranked order of the plurality of coupon templates further comprises:

determining a success of each attribute associated with the at least one published coupon based on the monitored actions; and

re-ranking the plurality of coupon templates based on a score of the at least one published coupon that is based on the success of each attribute associated with a corresponding coupon template.

19. The system of claim 17, wherein the monitored actions include interactions performed by at least some of the plurality of consumers on the at least one published coupon, including at least one of searching, viewing, clicking on, hovering over, printing, sharing, or redeeming the at least one published coupon.

20. The system of claim 17, wherein the monitored actions include interactions performed by the customer on the at least one published coupon.

21. The system of claim 17, wherein the subset of the plurality of coupon templates is further determined based on at least a weighted combination of the ranked order and at least one external variable that is unrelated to consumer actions associated with the subset of coupon templates.

22. The system of claim 17, wherein the subset of the plurality of coupon templates is further determined based on at least a third-party identified reputation of the customer.

23. A network device for providing at least one coupon to a plurality of consumers over a network, comprising:

a memory for storing data and instructions; and

a processor that executes the instructions to enable actions, including;

determining a ranked order of a plurality of coupon templates for each of a plurality of categories;

providing a subset of the plurality of coupon templates to a customer, wherein the subset of the plurality of coupon templates is determined based on at least a category of the customer and the ranked order of the plurality of coupon templates for the category;

publishing the at least one coupon from the subset of coupon templates to the plurality of consumers for products of the customer, wherein the at least one coupon is selected and finalized for publication by the customer;

employing a plurality of customer customizations from ra plurality of different customers on at least one of the plurality of coupon templates for previously published coupons as feedback to modify the at least one of the plurality of coupon templates itself based on the plurality of customer customizations; and

modifying the ranked order of the plurality of coupon templates based on each modified coupon template and at least a plurality of monitored actions associated with the at least one published coupon.

24. The network device of claim 23, wherein determining the ranked order of the plurality of coupon templates further comprises:

determining a success of each attribute associated with a plurality of previously published coupons based on a plurality of other monitored actions associated with the plurality of previously published coupons;

determining a score for each of the plurality of previously published coupons based on the success of attributes associated with a corresponding coupon; and

ranking the plurality of coupon templates based on corresponding coupon template scores that are each based on a combination of the scores for the plurality of previously published coupons that originated from a corresponding coupon template.

25. The network device of claim 23, modifying the ranked order of the plurality of coupon templates further comprises:

determining a success of each attribute associated with the at least one published coupon based on the monitored actions; and

re-ranking the plurality of coupon templates based on a score of the at least one published coupon that is based on the success of each attribute associated with a corresponding coupon template.

26. The network device of claim 23, wherein the monitored actions include interactions performed by at least some of the plurality of consumers on the at least one published coupon, including at least one of searching, viewing, clicking on, hovering over, printing, sharing, or redeeming the at least one published coupon.

27. The network device of claim 23, wherein the monitored actions include interactions performed by the customer on the at least one published coupon.

28. The network device of claim 23, further comprising:

enabling the customer to modify at least one coupon template; and

publishing the modified coupon template to the plurality of consumers.

29. The network device of claim 23, wherein the subset of the plurality of coupon templates is further determined based on at least a weighted combination of the ranked order and at least one external variable that is unrelated to consumer actions associated with the subset of coupon templates.

30. The network device of claim 23, wherein the customer is enabled to select a plurality of highest ranked coupons templates from the subset of coupon templates based on a single selection by the customer.