METHOD AND SYSTEM TO MEASURE USER ENGAGEMENT WITH CONTENT THROUGH EVENT TRACKING ON THE CLIENT SIDE

• US 20140344455A1
• Filed: 03/12/2012
• Published: 11/20/2014
• Est. Priority Date: 12/19/2011
• Status: Abandoned Application

• Current Assignee: NEC Europe Ltd
• Original Assignee: NEC Europe Ltd
• Inventors: Cheng, Bin, Abbadessa, Daniele
• Application Number:
  US14/366,319
• Publication Number:
  US 20140344455A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

A method of tracking and analyzing user engagement with content includes receiving content to be displayed on a client device over a network from a publisher, and receiving one or more processing functions on the client device over the network. The processing functions are configured to cause the client device to track and to analyze user events on the client device. The method further includes executing the one or more processing functions on the client device to track and to analyze user events on the client device, and sending results of analyzing user events over the network from the client device to an analytics server. A system for measuring user engagement with content, including an analytics server and a client device configured to track and analyze user events on the client device, and to send the results of analyzing user events to the analytics server is described.

Claims

1. A method of tracking and analyzing user engagement with content, the method comprising:

receiving content to be displayed on a client device over a network from a publisher;

receiving one or more processing functions on the client device over the network, the one or more processing functions configured to cause the client device to track and to analyze user events on the client device;

executing the one or more processing functions on the client device to track and to analyze user events on the client device; and

sending results of analyzing user events over the network from the client device to an analytics server.

2. The method of claim 1, wherein receiving one or more processing functions on the client device comprises receiving one or more processing functions from the analytics server.

3. The method of claim 1, wherein the one or more processing functions comprise event trackers, configured to cause the client device to track user events, and event analyzers, configured to cause the client device to analyze user events that have been tracked.

4. The method of claim 1, further comprising receiving the results of analyzing events from the client device on the analytics server, aggregating the results on the analytics server, and placing the aggregated results in a database.

5. The method of claim 4, further comprising providing access over the network to aggregated results on user engagement with content from the database to the publisher.

6. The method of claim 1, wherein executing the one or more processing functions comprises executing an instance of an analytics client on the client device, the analytics client managing the execution of the one or more processing functions to track and to analyze user events on the client device.

7. The method of claim 1, further comprising registering the publisher on the analytics server to provide the publisher with an identity and with access to one or more processing functions prior to the publisher sending content to the client device.

8. The method of claim 1, wherein sending the results of analyzing user events further comprises storing the results on the client device if the client device is off-line, and sending the results when the client device is on-line.

9. The method of claim 1, wherein the user events that are tracked and analyzed on the client device comprise one or more of mouse movement, clicks, scroll events, magnify events, and select events.

10. The method of claim 1, wherein the content comprises a web page or an e-book.

11. A system for tracking and analyzing user engagement with content, the system comprising:

an analytics server, the analytics server configured to receive over a network and aggregate information on user engagement with content, and to provide access to such aggregated information to publishers; and

a client device, the client device configured to receive content to be displayed on the client device over the network, receive one or more processing functions over the network, the one or more processing functions configured to cause the client device to track and to analyze user events on the client device, execute the one or more processing functions on the client device to track and to analyze user events on the client device, and send results of analyzing user events over the network to the analytics server.

12. The system of claim 11, wherein the analytics server further comprises a database of processing functions, and wherein the client device is further configured to receive the one or more processing functions from the analytics server.

13. The system of claim 11, wherein the one or more processing functions comprise event trackers, configured to cause the client device to track user events, and event analyzers, configured to cause the client device to analyze user events that have been tracked.

14. The system of claim 11, wherein the analytics server further comprises a database for storing the aggregated information and for providing access to the aggregated information to publishers.

15. The system of claim 11, wherein the client device further comprises storage that stores results of analyzing user events when the client device is off-line.

16. The system of claim 11, wherein the user events that are tracked and analyzed on the client device comprise one or more of mouse movement, clicks, scroll events, magnify events, and select events.

17. The system of claim 11, wherein the content comprises a web page or an e-book.

18. The system of claim 11, wherein the client device comprises a personal computer, a smart phone, a tablet, an e-book reader, or a mobile device.

19. A client device for displaying content, the client device comprising:

a browser that receives content over a network from a publisher and displays the content; and

an analytics client that receives one or more processing functions over the network, the one or more processing functions configured to cause the client device to track and to analyze user events on the client device, executes the one or more processing functions on the client device to track and to analyze user events on the client device, and sends results of analyzing user events over the network from the client device to an analytics server.

20. The client device of claim 19, further comprising storage that stores results of analyzing user events when the client device is off-line.