AUTOMATION PLATFORM FOR HUB-BASED SYSTEM FEDERATING DISPARATE UNIFIED COMMUNICATIONS SYSTEMS
First Claim
1. A method, comprising:
- connecting a first unified communications system supporting a first domain and an automation platform to a federation server, wherein the automation platform comprises a plurality of automated applications further comprising a social media automated application, an instant messaging automated application and a directory search automated application;
routing a message from the first unified communications system to an automated application of the plurality of automated applications;
processing the message by the automated application; and
issuing a command based on the processed message.
1 Assignment
0 Petitions
Accused Products
Abstract
An automation platform for a hub-based system federating disparate unified communications systems is herein disclosed. According to one embodiment, the method includes connecting a first unified communications system supporting a first domain and an automation platform to a federation server, where the automation platform includes a plurality of automated applications that includes comprising a social media automated application, an instant messaging automated application and a directory search automated application. The method further includes routing a message from the first unified communications system to an automated application of the plurality of automated applications, processing the message by the automated application, and issuing a command based on the processed message.
40 Citations
28 Claims
-
1. A method, comprising:
-
connecting a first unified communications system supporting a first domain and an automation platform to a federation server, wherein the automation platform comprises a plurality of automated applications further comprising a social media automated application, an instant messaging automated application and a directory search automated application; routing a message from the first unified communications system to an automated application of the plurality of automated applications; processing the message by the automated application; and issuing a command based on the processed message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
-
-
15. A system, comprising:
-
an automation platform comprising a plurality of automated applications further comprising a social media automated application, an enterprise chat automated application, and a search automated application; a federation server that is connected to a first unified communications system supporting a first domain and the automation platform, wherein the first united communications system routes a message to an automated application of the plurality of automated applications, and wherein the automated application processes the message to issue a command. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28)
-
Specification