PRIVATE MOBILE MESSAGING AND DATA COMMUNICATIONS APPARATUS AND METHOD OF MANAGING ORGANIZATIONAL MESSAGING

• US 20140359040A1
• Filed: 08/15/2014
• Published: 12/04/2014
• Est. Priority Date: 08/23/2010
• Status: Active Grant

• Current Assignee: HEY HQ Incorporated
• Original Assignee: Maxxess Systems, Inc.
• Inventors: DALY, KEVIN C., DAUDERMAN, NICHOLAS J., SLUTZKY, JOEL, MATUCHNIAK, TADEUSZ PETER
• Granted Patent: US 9,705,841 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06F 9/546 Message passing systems or structures, e.g. queues
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A private mobile data communications apparatus and methods of managing organizational data flow and coordinate a secure messaging infrastructure allow organizations to communicate with and monitor one or more mobile users each having at least one mobile device with which they communicate. The apparatus includes a server component, system client, a mobile client, and multiple application programming interface modules configured to manage information flow and correspond with external systems as needed.

Claims

1. A method of coordinating a private mobile messaging infrastructure, comprising integrating a set of defined interface protocols that execute one or more messaging functions and facilitate communications between a system user and mobile users, the set of defined interface protocols including a messaging protocol configured execute events instructive of the one or more messaging functions, a system protocol configured to carry out messaging functions directed to the mobile users that include sending structured messages to and interpreting structured responses from the mobile users, and a mobile protocol configured to carry out messaging functions directed to the system user that including sending structured messages to and responding to structured messages from the system user via a mobile device.

2. The method of claim 1, wherein the communications between a system user and mobile users include structured messages representative of an event relayed by the messaging protocol for mobile registration.

3. The method of claim 1, wherein the communications between a system user and mobile users include structured messages representative of an event relayed by the messaging protocol for mobile duress.

4. The method of claim 1, wherein the communications between a system user and mobile users include structured messages representative of an event relayed by the messaging protocol for mobile support.

5. The method of claim 1, wherein the communications between a system user and mobile users include structured messages representative of an event relayed by the messaging protocol for system survey response.

6. The method of claim 1, wherein the integrating a set of defined interface protocols further comprises integrating an identifier assignment module within the relay protocol for assigning one or more unique identifiers to an event and one or more identifiers to a device.

7. The method of claim 1, wherein the integrating a set of defined interface protocols further comprises integrating messaging information contained at known locations in messages, including at least a mobile unit identifier, a time, a message identifier, a message type, and geo-location information.

8. The method of claim 1, wherein the integrating a set of defined interface protocols further comprises facilitating communications across a mobile data network.

9. The method of claim 1, wherein the integrating a set of defined interface protocols further comprises facilitating communications via a representational state transfer protocol.

10. The method of claim 1, wherein the integrating a set of defined interface protocols further comprises facilitating communications over a hypertext transfer protocol.