SYSTEM AND METHOD FOR MONITORING AND MAINTAINING A WIRELESS DEVICE

• US 20140370860A1
• Filed: 08/28/2014
• Published: 12/18/2014
• Est. Priority Date: 06/03/2005
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Good Technology Incorporated (Blackberry Limited)
• Inventors: BHAT, Sathyanarayana Pattavayal, BADAMI, Vinay Shashikumar, TSE, Benson Wei-Ming
• Granted Patent: US 9,432,871 B2
• Time in Patent Office: Days
• US Class Current: 455/414.1
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 24/02 Arrangements for optimising operational condition
• CPC Class Codes: H04W 24/10 Scheduling measurement reports ; Arrangements for measurement reports
• CPC Class Codes: H04W 4/00 Services specially adapted for wireless communication networks; Facilities therefor
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

A system is disclosed in which a wireless device is monitored and maintained over a network. One embodiment of the system comprises a wireless device including: a service to maintain data objects, provide messaging capability, and provide data access capability on behalf of a user of the wireless device; and a rules engine communicatively coupled to the service to execute a set of rules transmitted to the wireless device from a server, the set of rules to instruct the rules engine to gather information related to the wireless device and to take action on the wireless device based on the gathered information.

Claims

1. A wireless device, comprising:

a data store comprising executable software and a wireless device rule definition file;

a processor in data communication with the data store, the processor configured to execute the software and cause the wireless device to;

determine a monitoring interval for the wireless device;

determine whether the wireless device rule definition file is to be updated during the monitoring interval;

request rule definition update data if it is determined that wireless device rule definition file is to be updated;

receive the rule definition update data; and

update the wireless device rule definition file based on the rule definition update data.

2. The wireless device of claim 1, wherein the rule definition update data comprises an updated wireless device rule definition file.

3. The wireless device of claim 1, wherein the processor is further configured to cause the wireless device to:

receive rule definition authenticity data; and

verify the authenticity of the rule definition update data.

4. The wireless device of claim 1, wherein the processor is further configured to cause the wireless device to:

initiate a monitoring session of the wireless device based on the updated wireless device rule definition file.

5. The wireless device of claim 1, wherein the processor is further configured to cause the wireless device to:

gather information about the wireless device based on the updated wireless device rule definition file.

6. The wireless device of claim 5, wherein the processor is further configured to cause the wireless device to:

perform an action on the wireless device based on the gathered information.

7. The wireless device of claim 6, wherein the action is selected from the group consisting of:

warning a user of the wireless device, locking the wireless device, phoning a number from the wireless device, initiating a software download to the wireless device, initiating a software upgrade to the wireless device, alerting a corporate network monitor from the wireless device, shutting down an application on the wireless device, shutting down the wireless device, and erasing data on the wireless device.

8. The wireless device of claim 1, wherein the monitoring interval relates to a mobile application on the wireless device.

9. A method of maintaining a wireless device, the method comprising:

determining a monitoring interval for the wireless device;

determining whether a wireless device rule definition file stored on the wireless device is to be updated during the monitoring interval;

requesting rule definition update data if it is determined that wireless device rule definition file is to be updated;

receiving the rule definition update data; and

updating the wireless device rule definition file based on the rule definition update data.

10. The method of claim 9, wherein the rule definition update data comprises an updated wireless device rule definition file.

11. The method of claim 9, further comprising:

receiving rule definition authenticity data; and

verifying the authenticity of the rule definition update data.

12. The method of claim 9, further comprising:

initiating a monitoring session of the wireless device based on the updated wireless device rule definition file.

13. The method of claim 9, further comprising:

gathering information about the wireless device based on the updated wireless device rule definition file.

14. The method of claim 13, further comprising:

performing an action on the wireless device based on the gathered information.

15. The method of claim 14, wherein the action is selected from the group consisting of:

warning a user of the wireless device, locking the wireless device, phoning a number from the wireless device, initiating a software download to the wireless device, initiating a software upgrade to the wireless device, alerting a corporate network monitor from the wireless device, shutting down an application on the wireless device, shutting down the wireless device, and erasing data on the wireless device.

16. The method of claim 9, wherein the monitoring interval relates to a mobile application on the wireless device.

17. A non-transitory, computer-readable medium comprising computer-executable instructions that, when executed by a processor, cause a wireless device to perform a method of maintaining the wireless device, the method comprising:

determining a monitoring interval for the wireless device;

determining whether a wireless device rule definition file stored on the wireless device is to be updated during the monitoring interval;

requesting rule definition update data if it is determined that wireless device rule definition file is to be updated;

receiving the rule definition update data; and

updating the wireless device rule definition file based on the rule definition update data.

18. The non-transitory, computer-readable medium of claim 17, wherein the rule definition update data comprises an updated wireless device rule definition file.

19. The non-transitory, computer-readable medium of claim 17, wherein the method further comprises:

receiving rule definition authenticity data; and

verifying the authenticity of the rule definition update data.

20. The non-transitory, computer-readable medium of claim 17, wherein the method further comprises:

initiating a monitoring session of the wireless device based on the updated wireless device rule definition file.

21. The non-transitory, computer-readable medium of claim 17, wherein the method further comprises:

gathering information about the wireless device based on the updated wireless device rule definition file.

22. The non-transitory, computer-readable medium of claim 21, wherein the method further comprises:

performing an action on the wireless device based on the gathered information.

23. The non-transitory, computer-readable medium of claim 22, wherein the action is selected from the group consisting of:

warning a user of the wireless device, locking the wireless device, phoning a number from the wireless device, initiating a software download to the wireless device, initiating a software upgrade to the wireless device, alerting a corporate network monitor from the wireless device, shutting down an application on the wireless device, shutting down the wireless device, and erasing data on the wireless device.