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SYSTEM AND METHOD FOR MANAGING TELEPHONY ENDPOINT INVENTORY

  • US 20140376389A1
  • Filed: 06/19/2014
  • Published: 12/25/2014
  • Est. Priority Date: 06/19/2013
  • Status: Active Grant
First Claim
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1. A method for maintaining quality of available endpoints in a communication platform comprising:

  • managing a set of telephony endpoints that can be in an allocated state and an unallocated state, wherein an endpoint in an allocated state is mapped to a user of the communication platform and an endpoint in an unallocated state is unmapped;

    classifying endpoints of the set of telephone endpoints with a set of classifiers including at least a numbering plan area code classifier, a mobile capability classifier, and a quality classifier;

    evaluating endpoint inventory across a set of endpoint classification groupings and detecting at least one classification grouping that, based in part on the allocated and unallocated state of corresponding endpoints, satisfies an inventory update condition;

    generating an endpoint transfer request that specifies the endpoint classifiers of the classification grouping;

    upon fulfillment of the endpoint transfer request, adding a set of new endpoints to the communication platform in an unavailable unallocated state;

    executing automated quality testing on the set of new endpoints; and

    for a sub-set of endpoints that satisfy the automated quality testing from the set of new endpoints, setting the subs-set of endpoints to an available unallocated state.

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