ANONYMOUS INFORMATION EXCHANGE

• US 20140380495A1
• Filed: 09/03/2014
• Published: 12/25/2014
• Est. Priority Date: 10/23/2009
• Status: Active Grant

• Current Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: DEDEOGLU, MEHMET E., FUSILLO, IWAO, ALVAREZ, EDDIE J., SHAKEEL, QAISER S., ROTH, ANDREW E., TIERNEY, LEWIS A.
• Granted Patent: US 9,760,735 B2
• Time in Patent Office: Days
• US Class Current: 726/26
• CPC Class Codes: G06F 16/337 Profile generation, learning or modification
• CPC Class Codes: G06F 21/6254 by anonymising data, e.g. decorrelating personal data from the owner's identification
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A third party facilitates exchange of customer data between first and second entities while maintaining customer privacy. Personally identifiable information (PII) and first entity customer attributes of a first set of customers are received from a first entity. PIT for a second set of customers is received from a second entity. First and second set common customers are identified using the PII of the first and the second set of customers. Subsequently, a list of third set of customers is sent to the second entity. The list of third set of customers includes the common customers and a plurality of other customers from the second set of customers. Second entity customer attributes are received for each customer in the list of third set of customers. Further, the first entity customer attributes of the common customers and the second entity customer attributes of the common customers are linked.

Claims

1-16. -16. (canceled)

17. A computer-implemented method comprising:

comparing, by a customer linking computer-based system, personally identifiable information of customers of a first entity with personally identifiable information of customers of a second entity;

identifying, by the computer-based system and in response to the comparing, a common customer between the first entity and the second entity, wherein a list of customers comprising the common customer and a non-common customer is sent to the second entity;

receiving, by the computer-based system and from the second entity, test results from an advertising campaign involving the common customer and the non-common customer;

removing, by the computer-based system, non-common customer test result data;

storing, by the computer-based system, an anonymous record comprising common customer test result data; and

providing, by the computer-based system, the anonymous record to the first entity.

18. The method of claim 17, further comprising receiving, by the computer-based system, first entity customer attributes from the first entity and second entity customer attributes from the second entity for the common customer.

19. The method of claim 18, further comprising:

generating, by the computer-based system, a random identifier for the common customer; and

creating, by the computer-based system, the anonymous record for the common customer, wherein the anonymous record comprises the random identifier, the first entity customer attributes, and the second entity customer attributes of the common customer.

20. The method of claim 17, wherein the first entity and the second entity are selected from a group consisting of a credit card issuer, a merchant, and an online marketer.

21. The method of claim 17, wherein the personally identifiable information comprises at least one of an e-mail address, a telephone number, a social security number, a name, a postal address, or a date of birth.

22. The method of claim 18, wherein the first entity customer attributes and the second entity customer attributes are selected from a group consisting of spending behavior, online behavior, customer preferences, annual income, and distribution of spend by segment.

23. The method of claim 17, wherein the non-common customer comprises a randomly selected non-common customer from the customers of the second entity.

24. The method of claim 17, wherein the non-common customer is one of a plurality of non-common customers constituting a pre-defined proportion of the list of customers.

25. A system comprising:

a processor configured for linking customer information,

a tangible, non-transitory memory configured to communicate with the processor,

the tangible, non-transitory memory having instructions stored thereon that, in response to execution by the processor, cause the processor to be capable of performing operations comprising;

comparing, by the processor, personally identifiable information of customers of a first entity with personally identifiable information of customers of a second entity;

identifying, by the processor and in response to the comparing, a common customer between the first entity and the second entity, wherein a list of customers comprising the common customer and a non-common customer is sent to the second entity;

receiving, by the processor and from the second entity, test results from an advertising campaign involving the common customer and the non-common customer;

removing, by the processor, non-common customer test result data;

storing, by the processor, an anonymous record comprising common customer test result data; and

providing, by the processor, the anonymous record to the first entity.

26. The system of claim 25, further comprising receiving, by the processor, first entity customer attributes from the first entity and second entity customer attributes from the second entity for the common customer.

27. The system of claim 26, further comprising:

generating, by the processor, a random identifier for the common customer; and

creating, by the processor, the anonymous record for the common customer, wherein the anonymous record comprises the random identifier, the first entity customer attributes, and the second entity customer attributes of the common customer.

28. The system of claim 25, wherein the first entity and the second entity are selected from a group consisting of a credit card issuer, a merchant, and an online marketer.

29. The system of claim 25, wherein the personally identifiable information comprises at least one of an e-mail address, a telephone number, a social security number, a name, a postal address, or a date of birth.

30. The system of claim 25, wherein the non-common customer comprises a randomly selected non-common customer from the customers of the second entity.

31. The system of claim 25, wherein the non-common customer is one of a plurality of non-common customers constituting a pre-defined proportion of the list of customers.

32. An article of manufacture including a non-transitory, tangible computer readable storage medium having instructions stored thereon that, in response to execution by a computer-based system configured for linking customer information, cause the computer-based system to perform operations comprising:

comparing, by the computer-based system, personally identifiable information of customers of a first entity with personally identifiable information of customers of a second entity;

identifying, by the computer-based system and in response to the comparing, a common customer between the first entity and the second entity, wherein a list of customers comprising the common customer and a non-common customer is sent to the second entity;

receiving, by the computer-based system and from the second entity, test results from an advertising campaign involving the common customer and the non-common customer;

removing, by the computer-based system, non-common customer test result data;

storing, by the computer-based system, an anonymous record comprising common customer test result data; and

providing, by the computer-based system, the anonymous record to the first entity.

33. The article of manufacture of claim 32, further comprising receiving, by the computer-based system, first entity customer attributes from the first entity and second entity customer attributes from second entity for the common customer.

34. The article of manufacture of claim 33, further comprising:

generating, by the computer-based system, a random identifier for each common customer; and

creating, by the computer-based system, an anonymous record for each common customer, wherein the anonymous record comprises the random identifier, the first entity customer attributes, and the second entity customer attributes of the common customer.

35. The article of manufacture of claim 32, wherein the first entity and the second entity are selected from a group consisting of a credit card issuer, a merchant, and an online marketer.

36. The article of manufacture of claim 32, wherein the personally identifiable information comprises at least one of an e-mail address, a telephone number, a social security number, a name, a postal address, or a date of birth.