Performance Record Based Motivation of Retail Self Checkout System Gamification
5 Assignments
0 Petitions
Accused Products
Abstract
A computing device determines a global scan rate average based on a plurality of transactions that have been received that includes at least one scanned item and the time to scan the at least one item. The computing device responds to receiving input by a customer indicating a current transaction start, by displaying the global scan rate average to the customer. The computing device receives a number of current items scanned and the time to scan the items. The computing device determines a current scan rate based on the current number of items scanned and the current period of time to scan the current number of items. The computing device displays a comparison of the current scan rate and the global scan rate average to the customer and displays a message based on whether the current scan rate exceeds the global scan rate average.
8 Citations
20 Claims
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1-9. -9. (canceled)
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10. A computer program product for increasing throughput of a self checkout device, the computer program product comprising:
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one or more computer-readable tangible storage devices and program instructions stored on at least one of the one or more storage devices, the program instructions comprising; program instructions to determine a global scan rate average based on a plurality of transactions that have been received, wherein each of the transactions includes at least one item that is scanned and a period of time to scan the at least one item; in response to receiving input by a customer that indicates a start of a current transaction, program instructions to display the global scan rate average to the customer; program instructions to receive input from the current transaction, including a current number of items that are scanned and a current period of time to scan the current number of items; program instructions to determine a current scan rate based on the current number of items scanned and the current period of time to scan the current number of items; and program instructions to display a comparison of the current scan rate and the global scan rate average and a message based on whether the current scan rate exceeds the global scan rate average. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A computer system for increasing throughput of a self checkout device, the computer system comprising:
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one or more computer processors; one or more computer-readable storage medium(s); program instructions stored on the computer-readable storage medium(s) for execution by at least one of the one or more processors, the program instructions comprising; program instructions to determine a global scan rate average based on a plurality of transactions that have been received, wherein each of the transactions includes at least one item that is scanned and a period of time to scan the at least one item; in response to receiving input by a customer that indicates a start of a current transaction, program instructions to display the global scan rate average to the customer; program instructions to receive input from the current transaction, including a current number of items that are scanned and a current period of time to scan the current number of items; program instructions to determine a current scan rate based on the current number of items scanned and the current period of time to scan the current number of items; and program instructions to display a comparison of the current scan rate and the global scan rate average and a message based on whether the current scan rate exceeds the global scan rate average. - View Dependent Claims (17, 18, 19, 20)
in response to receiving input by the customer that indicates the start of the current transaction, program instructions to display the global payment rate average to the customer; program instructions to receive from the current transaction, a payment period of time from when the last item is scanned until the self checkout device acknowledges the payment; program instructions to determine a current payment rate based on the payment period of time and an acknowledgement of the payment from the self checkout device; program instructions to display a comparison of the current payment rate and the global payment rate average to the customer of the current transaction; and program instructions to display a message based on whether the current payment rate exceeds the global payment rate average to the customer of the current transaction.
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Specification