DYNAMIC SEARCH SYSTEM

• US 20150006498A1
• Filed: 06/27/2013
• Published: 01/01/2015
• Est. Priority Date: 06/27/2013
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Rao, Satish K., Cunningham, Russell E., Hayes, Jason W., Patel, Darshan
• Granted Patent: US 9,286,348 B2
• Time in Patent Office: Days
• US Class Current: 707/706
• CPC Class Codes: G06F 16/24534 Query rewriting; Transformation
• CPC Class Codes: G06F 16/957 Browsing optimisation, e.g. caching or content distillation

Abstract

A method is described of dynamically searching a search domain. A first result set of data objects is presented. The first result set is obtained from a first search of a search domain having active and inactive data objects for first search features obtained from a source data object. An update is detected in the search domain. Key features are extracted from the source data object to be included in second search features when the update in the search domain is in the source data object. A second search of the updated search domain is performed for data objects having the second search features.

Claims

1-7. -7. (canceled)

8. A computer readable storage medium having instructions stored thereon which, when executed, cause a processor to perform the following operations:

presenting a first result set of data objects, the first result set obtained from a first search of a search domain having active and inactive data objects for first search features obtained from a source data object;

detecting an update in the search domain;

extracting key features from the source data object to be included in second search features when the update in the search domain is in the source data object; and

performing a second search of the updated search domain for data objects having the second search features.

9. The computer readable storage medium of claim 8, further comprising:

updating the first result set of source data objects based on the second search of the updated search domain.

10. The computer readable storage medium of claim 8, further comprising:

updating a second result set of an active data object, the second result set obtained from a third search of the search domain for third search features obtained from the active data object, upon detecting a change in the search domain.

11. The computer readable storage medium of claim 8, wherein the search features include user provided features.

12. The computer readable storage medium of claim 8, wherein performing a search and extracting features are done automatically.

13. The computer readable storage medium of claim 8, wherein the search domain is a database and each data object corresponds with a customer support task.

14. The computer readable storage medium of claim 8, wherein the key features extracted from the source data object are determined from identifying high value zones of the source data object.

15. A computer system including a processor and a memory encoded with instructions, wherein the instructions when executed on the processor perform the following operations:

presenting a first result set of data objects, the first result set obtained from a first search of a search domain having active and inactive data objects for first search features obtained from a source data object;

detecting an update in the search domain;

extracting key features from the source data object to be included in second search features when the update in the search domain is in the source data object; and

performing a second search of the updated search domain for data objects having the second search features.

16. The computer system of claim 15, further comprising:

updating the first result set of source data objects based on the second search of the updated search domain.

17. The computer system of claim 15, further comprising:

updating a second result set of an active data object, the second result set obtained from a third search of the search domain for third search features obtained from the active data object, upon detecting a change in the search domain.

18. The computer system of claim 15, wherein the search features include user provided features.

19. The computer system of claim 15, wherein performing a search and extracting features are done automatically.

20. The computer system of claim 15, wherein the search domain is a database and each data object corresponds with a customer support task.