CUSTOMER RELATIONSHIP MANAGEMENT PORTAL SYSTEM AND METHOD
First Claim
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1. A business software application system, comprising:
- a client;
a primary installation further comprising a database containing a plurality of pieces of information, one or more modules that access the database to pull pieces of information from the database based on a request from the client and display a user interface to the user containing the requested information, one or more controllers that control access by the client to the one or more modules and the database; and
a portal generated based on the primary installation wherein a user interface of the portal is updated based on a user interface of the primary installation.
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Abstract
A software-based customer relationship management system and method.
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Citations
26 Claims
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1. A business software application system, comprising:
- a client;
a primary installation further comprising a database containing a plurality of pieces of information, one or more modules that access the database to pull pieces of information from the database based on a request from the client and display a user interface to the user containing the requested information, one or more controllers that control access by the client to the one or more modules and the database; and
a portal generated based on the primary installation wherein a user interface of the portal is updated based on a user interface of the primary installation. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
- a client;
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14. A business software application system, comprising:
- a client;
an installation further comprising a database containing a plurality of pieces of information, one or more modules that access the database to pull pieces of information from the database based on a request from the client and display a user interface to the user containing the requested information, one or more controllers that control access by the client to the one or more modules and the database; and
a user interface rendering engine wherein the user interface of the primary installation and portal are generated by a set of metadata input into the user interface rendering engine. - View Dependent Claims (15, 16, 17, 18, 19, 20)
- a client;
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21. A business software application system, comprising:
- a client;
an installation further comprising a database containing a plurality of pieces of information, one or more modules that access the database to pull pieces of information from the database based on a request from the client and display a user interface to the user containing the requested information, one or more controllers that control access by the client to the one or more modules and the database;
a template handler that combines a set of metadata and a template to generate a generic template;
a template engine that generates a final template of the installation from the generic template; and
a user interface rendering engine wherein the user interface of the installation is generated based on the final template and a set of data associated with the installation stored in the database. - View Dependent Claims (22, 23, 24, 25, 26)
- a client;
Specification