INFORMATION PROCESSING SYSTEM, DEVICE MANAGEMENT APPARATUS, AND ASSET MANAGEMENT APPARATUS

• US 20150012643A1
• Filed: 05/22/2014
• Published: 01/08/2015
• Est. Priority Date: 07/08/2013
• Status: Abandoned Application

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: OGAWA, Yuuki
• Application Number:
  US14/284,496
• Publication Number:
  US 20150012643A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 41/12 Discovery or management of network topologies
• CPC Class Codes: H04L 41/5016 based on statistics of service availability, e.g. in percentage or over a given time
• CPC Class Codes: H04L 43/0817 by checking functioning

Abstract

An information processing system includes an asset management apparatus; and a device management apparatus; wherein the asset management apparatus includes a storage part configured to store asset information representing an asset status of a device as an asset, and the device management apparatus includes a reception part configured to repeatedly receive operating information representing an operating condition of the device, an acquisition part configured to acquire the asset information from the asset management apparatus, and a determination part configured to determine whether to exclude a first period in which the asset status is a predetermined status from a second period for calculating an availability rate of the device based on the received operating information.

Claims

1. An information processing system comprising:

an asset management apparatus; and

a device management apparatus;

wherein

the asset management apparatus includes

a storage part configured to store asset information representing an asset status of a device as an asset, and

the device management apparatus includes

a reception part configured to repeatedly receive operating information representing an operating condition of the device,

an acquisition part configured to acquire the asset information from the asset management apparatus, and

a determination part configured to determine whether to exclude a first period in which the asset status is a predetermined status from a second period for calculating an availability rate of the device based on the received operating information.

2. The information processing system as claimed in claim 1, wherein the determination part is configured to determine that the first period is excluded from the second period regardless of the operating condition represented by the operating information when the asset information represents the predetermined status.

3. The information processing system as claimed in claim 1, further comprising:

an identification part configured to identify one of relationships defined based on the operating condition and the asset status, and determine whether the identified one of the relationships is a predetermined relationship; and

an output part configured to output a confirmation request for the asset information when the identification part determines that the identified one of the relationships is the predetermined relationship.

4. The information processing system as claimed in claim 3, wherein the output part is configured to, when the asset status is a status other than the predetermined status and a period in which the operation condition is not changed exceeds a predetermined period, output the confirmation request for the asset information.

5. A device management apparatus comprising:

a reception part configured to repeatedly receive operating information representing an operating condition of a device;

an acquisition part configured to acquire asset information representing an asset status of the device as an asset from a storage part storing the asset information; and

a determination part configured to determine whether to exclude a first period in which the asset status is a predetermined status from a second period for calculating an availability rate of the device based on the received operating information.

6. An asset management apparatus comprising:

an identification part configured to identify one of relationships defined based on the operating condition represented by the operating information received from the device management apparatus as claimed in claim 5 and the asset status stored in the storage part and determine whether the identified one of the relationships is a predetermined relationship; and

an output part configured to output a confirmation request for the asset information when the identification part determines that the identified one of the relationships is a predetermined relationship.

7. A method executed by the device management apparatus as claimed in claim 5, comprising:

repeatedly receiving operating information representing an operating condition of a device;

acquiring asset information representing an asset status of the device as an asset from a storage part storing the asset information; and

determining whether to exclude a first period in which the asset status is a predetermined status from a second period for calculating an availability rate of the device based on the received operating information.

8. A method executed by the asset management apparatus as claimed in claim 6, comprising:

identifying one of relationships defined based on the operating condition represented by the operating information received from the device management apparatus as claimed in claim 5 and the asset status stored in the storage part and determine whether the identified one of the relationships is a predetermined relationship; and

outputting a confirmation request for the asset information when the identification part determines that the identified one of the relationships is a predetermined relationship.