System And Method For Resource Usage, Performance And Expenditure Comparison

• US 20150024707A1
• Filed: 12/02/2013
• Published: 01/22/2015
• Est. Priority Date: 07/19/2013
• Status: Abandoned Application

• Current Assignee: Tangoe Incorporated
• Original Assignee: Tangoe Incorporated
• Inventors: DeBenedictis, Christopher J., Schmidt, Paul, Fassman, Kenneth Scott
• Application Number:
  US14/094,112
• Publication Number:
  US 20150024707A1
• Time in Patent Office: Days
• US Class Current: 455/406
• CPC Class Codes: H04Q 2213/1316 Service observation, testing
• CPC Class Codes: H04Q 2213/13383 Hierarchy of switches, main and subexchange, e.g. satellite exchange
• CPC Class Codes: H04Q 3/0016 Arrangements providing connection between exchanges

Abstract

Provided is a system for comparing telecommunications resources between a first company and a group of companies. A storage is accessible by a system computer, the computer having a network connection. An interface module allows the first company to access the system computer, and a comparison module receives a comparison request. The comparison request includes a group selection and a criteria selection that includes telecommunications services criteria associated with a telecommunication. The comparison module compares the telecommunications services criteria data related to the first company with telecommunications services criteria data related to the group. A telecommunications metric module generates a telecommunications metric related to the comparison of the telecommunications services criteria data of the first and second companies. The telecommunications metric is accessible to a user computer allowing the first company to see how their telecommunications profile compares to the telecommunications profile of the group.

Claims

1. A system for comparing a telecommunications resource of a first company to a telecommunications resource of at least a second company, the system comprising:

a system computer having a network connection;

a storage accessible by said system computer;

an interface module associated with said system computer allowing a user associated with the first company to access said system computer with a user computer;

a comparison module associated with said system computer receiving a comparison request from the user computer, the comparison request including a group selection that includes at least the second company, and a criteria selection that includes telecommunications services criteria associated with a telecommunication for both the first and second company;

said comparison module comparing a first telecommunications services criteria data related to the first company with a second telecommunications services criteria data related to the second company;

a telecommunications metric module generating a telecommunications metric related to the comparison of the first telecommunications services criteria data and the second telecommunications services criteria data;

a reporting module associated with said system computer facilitating access to the telecommunications metric thereby allowing the first company to determine how a telecommunications profile of the first company compares to a telecommunications profile of the second company.

2. The system of claim 1 wherein the telecommunications services criteria is selected from the group consisting of:

directory assistance percentage;

spend as a percentage of revenue;

percentage spent per carrier;

annual telecom spend per geographic location;

spend per mobile device;

percentage spent for roaming charges;

percentage spent for overage charges;

percentage spent for long distance charges;

audit save percentage; and

audit win percentage.

3. The system of claim 1 wherein the telecommunications services criteria is selected from the group consisting of:

voice cost per minute;

sms cost per message;

data cost per megabyte;

data cost per device;

voice cost per device; and

equipment cost per device.

4. The system of claim 1 wherein the telecommunications services criteria data of at least the first and second companies is stored on said storage.

5. The system of claim 1 wherein the telecommunications services criteria data includes usage data, expense data, and performance data;

the usage data indicative of telecommunications usage for the telecommunications service;

the expense data indicative of telecommunications expense for the telecommunications service;

the performance data indicative of telecommunications service performances.

6. The system of claim 5 wherein said comparison module compares telecommunications services criteria data having performance data within a service range for comparing telecommunications services of similar service levels.

7. The system of claim 6 wherein the service range is selectable through said interface module.

8. A system for comparing telecommunications resources a first company to telecommunications resources of a group of companies, the group of companies having a plurality of companies associated therewith, the system comprising:

a system computer having a network connection;

a storage accessible by said system computer, said storage receiving company data from the first company and each of the plurality of companies associated with the group of companies, the company data including data indicative of company sector, company industry, company revenue and the telecommunication expenditures of the companies;

the company data further associated with a telecommunications service for the first company and the group of companies wherein the company data includes telecommunications services criteria data;

an interface module allowing the first company to access said system computer with a user computer;

a comparison module receiving a comparison request from the user computer, the comparison request including a group selection indicative of the plurality of companies, wherein the plurality of companies have the same company sector, and the same industry;

the group selection further indicative of a range of revenue and a range of telecommunication expenditures wherein the plurality of companies are within the range of revenue and range of telecommunication expenditures;

the comparison request further including a criteria selection that includes telecommunications services criteria associated with a telecommunications service provided to both the first and second company;

said comparison module comparing a first telecommunications services criteria data related to the first company with a second telecommunications services criteria data related to the second company;

a telecommunications metric module generating a telecommunications metric related to the comparison of the first telecommunications services criteria data and the second telecommunication services criteria data;

a reporting module making the telecommunications metric accessible to the user computer allowing the first company to see how their telecommunication profile compares to a telecommunication profile of the second company.

9. The system of claim 8 wherein the telecommunications services criteria is selected from the group consisting of:

directory assistance percentage;

spend as a percentage of revenue;

percentage spent per carrier;

annual telecom spend per geographic location;

spend per mobile device;

percentage spent for roaming charges;

percentage spent for overage charges;

percentage spent for long distance charges;

audit save percentage; and

audit win percentage.

10. The system of claim 8 wherein the telecommunications services criteria is selected from the group consisting of:

voice cost per minute;

sms cost per message;

data cost per megabyte;

data cost per device;

voice cost per device; and

equipment cost per device.

11. The system of claim 8 wherein the telecommunications services criteria data includes usage data, expense data, and performance data;

the usage data indicative of telecommunications usage for the telecommunications service;

the expense data indicative of telecommunications expense for the telecommunications service;

the performance data indicative of telecommunications service performances.

12. The system of claim 11 wherein said comparison module compares telecommunications services criteria data having performance data within a service range for comparing telecommunications services of similar service levels.

13. The system of claim 12 wherein the service range is selectable through said interface module.

14. A system for resource comparison comprising:

a system computer having a processor with software executing thereon;

a storage accessible by said system computer, said storage for storing entity data indicative of resource profile of a plurality of entities;

software executing on said system computer for receiving a comparison request, the comparison request including a group selection and a criteria selection, the group selection indicative of at least one group of one or more entities and the criteria selection indicative of at least one criteria for comparison;

software executing on said system computer for receiving first company data relating to the criteria for the first company;

software executing on said system computer for receiving group data relating to the criteria for the at least one group of one or more entities; and

software executing on said system computer for generating a metric by comparing the first company data to the group data according to the selected at least one criteria, the metric for transmission to a user computer.

15. The system of claim 14 wherein software executing on said system computer receives the group data from a plurality of entity computers, the entity computers in communication with said system computer, the group data for transmission to said storage.

16. The system of claim 14 wherein said comparison request includes a division selection indicative of at least one division of the first company for comparison to the at least one group.

17. The system of claim 14 wherein at least a portion of the group data is received from a third party data source

18. The system of claim 14 further comprising:

an interface provided by software executing on said system computer;

a plurality of modules provided by the software of said interface, said plurality of modules comprising;

a group selection module for generating a group selection having one or more settings for selection of at least one group of one or more entities; and

a category module for generating the criteria selection having one or more criteria for comparison;

said comparison request including the category and criteria selections.

19. The system of claim 14 wherein said plurality of modules includes a resource module for generating a resource selection for selection of at least one resource;

and

said comparison request further includes the resource selection;

20. The system of claim 14 further comprising:

an interface provided by software executing on said user computer;

a plurality of modules provided by the software of said interface, said plurality of modules comprising;

a group selection module for generating a group selection having one or more settings for selection of at least one group of one or more entities; and

a criteria module for generating a criteria selection having one or more criteria for comparison;

said comparison request including the category and criteria selections.

21. The system of claim 20 wherein said plurality of modules includes a resource module for generating a resource selection for selection of at least one resource;

and

said comparison request further includes the resource selection;

22. The system of claim 14 wherein one of said at least one metrics is selected from the group consisting of:

directory assistance percent;

spend as a percentage of revenue;

percent spent with top three carriers;

annual telecom spend per location;

total mobile spend per device;

percent roaming charges;

percent overage charges;

percent international roaming;

percent long distance charges;

international roaming spend per device;

audit save percentage;

audit win percentage.

23. The system of claim 14 wherein one of said at least one metrics is selected from the group consisting of:

voice cost per minute;

sms cost per message;

data cost per megabyte;

data cost per device;

voice cost per device;

equipment cost per device.

24. The system of claim 14 wherein said at least one metrics is a telecommunications metric.

25. The system of claim 14 wherein said at least one metrics is a utility usage metric.

26. The system of claim 14 wherein said utility usage metric is selected from the group consisting of:

electric charges as a percent of revenue;

electric charges per location;

heating charges as a percent of revenue;

heating charges per location;

water charges as a percent of revenue; and

water charges per location.

27. The system of claim 14 wherein the group data and the first company data further comprise:

usage data;

expense data; and

performance data;

the usage data indicative of telecommunications usage for a telecommunications service;

the expense data indicative of telecommunications expense for the telecommunications service;

the performance data indicative of telecommunications service performances.

28. The system of claim 27 further comprising:

said software for generating a service range from the performance data of the first company data

wherein said group data is received according to the service range for comparison of first company data to group data according to the service range.