SYSTEMS AND METHODS FOR AN EQUIPMENT MANAGEMENT SYSTEM
First Claim
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1. A computer implemented method for remotely managing one or more machines each having operating software and a communication module, the method comprising the steps of:
- establishing communication via a network between a remote computer device and a communication module of the one or more machines; and
communicating with the operating software of the one or more machines to determine operating parameters of the one or more machines in the remote computer device.
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Abstract
The systems and methods described herein provide a link between food service machines and various remotely located databases, thus reducing the cost of ownership for customers and reducing warranty demands for manufacturers. Monitoring information is provided from machines to system and maintenance personnel, including detailed information about malfunctions detected. Further, operating details are communicated from machines enabling machines designers to analyze and predict future performance.
8 Citations
20 Claims
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1. A computer implemented method for remotely managing one or more machines each having operating software and a communication module, the method comprising the steps of:
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establishing communication via a network between a remote computer device and a communication module of the one or more machines; and communicating with the operating software of the one or more machines to determine operating parameters of the one or more machines in the remote computer device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. An appliance management system comprising memory, a processor and a sales module, the sales module communicating the purchase of a kitchen appliance to the management system'"'"'s memory such that the processor is able to determine usage statistics of purchased and installed machines.
Specification