USER MANAGEMENT OF A RESPONSE TO A SYSTEM ALARM EVENT
First Claim
1. A system for managing response to an alarm event for an alarm system monitoring a premises, the premises being associated with at least one user device, the system comprising:
- a monitoring device including a processor programmed to;
determine whether an alarm event has triggered at the premises;
determine whether a user response message associated with the at least one user device has been received; and
in response to receiving the user response message, cause an indicator at a remote monitoring center to indicate whether the user wants at least one response action.
9 Assignments
0 Petitions
Accused Products
Abstract
A system and method for managing a response to an alarm event for an alarm system monitoring a premises are provided. The premises is associated with at least one user device. The system includes a monitoring device including a processor programmed to: determine whether an alarm event has triggered at the premises, determine whether a user response message associated with the at least one user device has been received, and in response to receiving the user response message, cause an indicator at a remote monitoring center to indicate whether the user wants at least one response action.
39 Citations
23 Claims
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1. A system for managing response to an alarm event for an alarm system monitoring a premises, the premises being associated with at least one user device, the system comprising:
a monitoring device including a processor programmed to; determine whether an alarm event has triggered at the premises; determine whether a user response message associated with the at least one user device has been received; and in response to receiving the user response message, cause an indicator at a remote monitoring center to indicate whether the user wants at least one response action. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for managing response to an alarm event for an alarm system monitoring a premises, the method comprising:
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determining whether an alarm event has triggered at the premises; determining whether a user response message from the at least one user device has been received; and in response to receiving the user response message, causing an indicator at a remote monitoring center to indicate whether the user wants at least one response action. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18)
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19. A server for managing response to an alarm event for an alarm system monitoring a premises, the server being associated with a remote monitoring center, the server comprising:
a processor programmed to; determine whether the alarm event has triggered at the premises; and in response to determining the alarm event has triggered, cause transmission of a notification message to the at least one user device associated with the premises being monitored, the notification message indicating the alarm event has been triggered; determine whether a user response message from the at least one user device has been received, the user response message indicating the user of the at least one user device wants at least one response action; and in response to receiving the response message, cause an indicator at a remote monitoring center that is servicing the alarm event to be triggered, the triggered indicator indicating whether the user wants at least one response action. - View Dependent Claims (20, 21, 22, 23)
Specification