EMERGENCY RESPONSE SYSTEM
First Claim
1. A computer-implemented emergency response method, the method comprising:
- providing a mobile app to a first user, said mobile app comprising a first on-screen button for said user to initiate a request for emergency services;
storing information regarding the first user;
communicating, by the mobile app, a first request for emergency services initiated by the first user;
receiving, by the dispatch service, the first request for emergency services;
notifying, automatically by the dispatch service, a first public safety organization of the first request for emergency services; and
providing, automatically by the dispatch service, stored information regarding the first user to the first public safety organization.
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Accused Products
Abstract
Methods and systems are provided for receiving requests for one or more types of emergency response services. A request for emergency services is initiated using a mobile application, and the request is transmitted to a dispatch service that notifies the emergency response organization of the request. The location at which the request for emergency services is made can be determined, communicated to the emergency response organization via the dispatch service, and the location of a request can be used in connection with a geo-fence to determine which public safety organization receives notice of the request. Information regarding a user can be stored and then included with a request for emergency response services. The mobile app includes the ability for a user to make community police reports that include text, pictures and video, and the mobile app can be provided to stream audio and video in connection with a request for emergency services. The dispatch service may be configured to send notifications to some or all users of the mobile app.
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Citations
20 Claims
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1. A computer-implemented emergency response method, the method comprising:
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providing a mobile app to a first user, said mobile app comprising a first on-screen button for said user to initiate a request for emergency services; storing information regarding the first user; communicating, by the mobile app, a first request for emergency services initiated by the first user; receiving, by the dispatch service, the first request for emergency services; notifying, automatically by the dispatch service, a first public safety organization of the first request for emergency services; and providing, automatically by the dispatch service, stored information regarding the first user to the first public safety organization. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computer-implemented emergency response system comprising a mobile app for initiating and communicating a first request for emergency services, said mobile app comprising:
- a first on-screen button for initiating said request;
a data store containing information regarding the first user; and
a dispatch service for receiving the first request for emergency services, notifying a first public safety organization of the first request for emergency services, and providing the stored information regarding the first user to the first public safety organization. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
- a first on-screen button for initiating said request;
Specification