ELECTRONIC RECEIPT SYSTEM, MERCHANDISE SALES DATA PROCESSING APPARATUS, AND ELECTRONIC RECEIPT MANAGEMENT SERVER

• US 20150039479A1
• Filed: 07/31/2014
• Published: 02/05/2015
• Est. Priority Date: 03/01/2013
• Status: Abandoned Application

• Current Assignee: Toshiba Tec Corporation (Toshiba Corporation)
• Original Assignee: Toshiba Tec Corporation (Toshiba Corporation)
• Inventors: GOTANDA, Tsuyoshi, ANDO, Taro, HASEGAWA, Keiichi, ISHIHARA, Satoru
• Application Number:
  US14/448,994
• Publication Number:
  US 20150039479A1
• Time in Patent Office: Days
• US Class Current: 705/30
• CPC Class Codes: G06Q 20/045 using payment protocols involving tickets
• CPC Class Codes: G06Q 20/047 using payment protocols involving electronic receipts
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/209 Specified transaction journal output feature, e.g. printed receipt or voice output
• CPC Class Codes: G06Q 20/3274 using a pictured code, e.g. barcode or QR-code, being displayed on the M-device
• CPC Class Codes: G06Q 20/3278 RFID or NFC payments by means of M-devices
• CPC Class Codes: G07G 1/14 Systems including one or more distant stations co-operating with a central processing unit data transmission in general H04L; telemetry systems for selectively calling a substation from a main station H04Q9/00

Abstract

An electronic receipt management server includes a storage unit, a network interface configured to receive electronic receipt information related to a merchandise sale, membership information of a consumer associated with the merchandise sale, company information of a store associated with the merchandise sale, and a status indicating issuance of a paper receipt in association with the merchandise sale, and a processor. The processor is configured to function as an electronic receipt management unit that stores the electronic receipt information, the membership information, the company information and the status in the storage unit, an electronic receipt transmission unit that transmits the electronic receipt information, the membership information, and the company information to an information processing apparatus associated with the membership information, and a paper receipt issuance completion information transmission unit that transmits information indicating that issuance of the paper receipt has been completed according to the status.

Claims

1. An electronic receipt management server comprising:

a storage unit;

a network interface configured to receive electronic receipt information related to a merchandise sale, membership information of a consumer associated with the merchandise sale, company information of a store associated with the merchandise sale, and a status indicating issuance of a paper receipt in association with the merchandise sale; and

a processor configured to function as;

an electronic receipt management unit that stores the electronic receipt information, the membership information, the company information and the status in association with each other in the storage unit,

an electronic receipt transmission unit that transmits the electronic receipt information, the membership information, and the company information to an information processing apparatus associated with the membership information, and

a paper receipt issuance completion information transmission unit that transmits information indicating that issuance of the paper receipt has been completed according to the status.

2. The server according to claim 1, wherein the processor is further configured to:

receive an inquiry from a terminal regarding whether the status indicating issuance of the paper receipt was received,

determine whether the status was received, and

transmit the determination of whether the status was received to the terminal.

3. The server according to claim 2, wherein the processor transmits an instruction that a new paper receipt should not be issued based on the determination that the status was received.

4. The server according to claim 1, wherein the processor is further configured to:

receive an inquiry from a terminal for all electronic receipt information stored in association with the membership information during a specified period,

retrieve from the storage unit all the electronic receipt information stored in association with the membership information during the specified period, and

transmit the retrieved electronic receipt information to the terminal.

5. The server according to claim 4, wherein the processor is further configured to:

receive authentication information from the terminal, and

prior to transmitting the retrieved electronic receipt information, determine whether the terminal is authorized to receive electronic receipt information.

6. The server according to claim 1, wherein the processor is further configured to:

receive a request to designate one or more merchandise items that were sold in the merchandise sale, and

based on the received request, transmit a second electronic receipt information related to the designated one or more merchandise items to a second information processing apparatus associated with a second membership information.

7. The server according to claim 6, wherein the processor is further configured to:

receive from the information processing apparatus an inquiry of whether the second electronic receipt information has been transmitted, and

transmit information to the information processing apparatus indicating whether the second electronic receipt information was transmitted.

8. A merchandise sales processing apparatus comprising

a storage unit;

a processor configured to function as;

an electronic receipt generation unit that generates electronic receipt information related to a merchandise sale,

a receipt issuance unit that generates a paper receipt related to the merchandise sale, and

a receipt issuance determination unit that determines whether a paper receipt was issued in association with the merchandise sale; and

a network interface configured to transmit, to an electronic receipt management server, the electronic receipt information, membership information of a consumer associated with the merchandise sale, company information of a store associated with the merchandise sale, and status indicating issuance of a paper receipt in association with the merchandise sale.

9. The apparatus according to claim 8, further comprising:

an input unit configured to receive an input specifying whether to generate the paper receipt related to the merchandise sale.

10. The apparatus according to claim 9, further comprising:

a code reading device that reads coded information,

wherein the input received in the input unit is coded information that is displayed on a portable device owned by the consumer and read by the code reading device.

11. The apparatus according to claim 8, wherein the processor is further configured to:

transmit to the electronic receipt management server an inquiry regarding whether the status indicating issuance of the paper receipt was received, and

receive from the electronic receipt management server a determination of whether the status was received,

wherein the receipt issuance unit generates a paper receipt related to the merchandise sale based on the determination.

12. The apparatus according to claim 11, wherein the receipt issuance unit does not generates a paper receipt related to the merchandise sale if the determination indicates that the status was received.

13. The apparatus according to claim 8, wherein the electronic receipt information includes the status indicating issuance of the paper receipt.

14. A method of managing electronic receipts, the method comprising the steps of:

receiving, in a server, information including electronic receipt information related to a merchandise sale, membership information of a consumer associated with the merchandise sale, company information of a store associated with the merchandise sale, and a status indicating issuance of the paper receipt;

storing the electronic receipt information, the membership information, the company information and the status in association with each other in a storage device of the server;

transmitting the electronic receipt information, the membership information, and the company information to an information processing apparatus associated with the membership information; and

transmitting information indicating whether issuance of the receipt has been completed according to the status.

15. The method according to claim 14, further comprising:

receiving an inquiry from a terminal regarding whether the status indicating issuance of the paper receipt was issued in association with the merchandise sale was received,

determining whether the status was received, and

transmitting the determination of whether the status was received to the terminal.

16. The method according to claim 15, further comprising:

transmitting an instruction that a new paper receipt should not be issued based on the determination.

17. The method according to claim 14, further comprising the steps of:

receiving an inquiry from a terminal for all electronic receipt information stored in association with the membership information during a specified period;

retrieving from the storage device all the electronic receipt information stored in association with the membership information during the specified period; and

transmitting the retrieved electronic receipt information to the terminal.

18. The method according to claim 17, further comprising the steps of:

receiving authentication information from the terminal, and

prior to transmitting the retrieved electronic receipt information, determining that the terminal is authorized to receive electronic receipt information.

19. The method according to claim 14, further comprising the steps of:

receiving a request to designate one or more merchandise items that were sold in the merchandise sale, and

based on the received request, transmitting a second electronic receipt information related to the designated one or more merchandise items to a second information processing apparatus associated with a second membership information.

20. The method according to claim 19, further comprising the steps of:

receiving from the information processing apparatus an inquiry of whether the second electronic receipt information has been transmitted, and

transmitting information to the information processing apparatus indicating whether the second electronic receipt information was transmitted.