DETERMINING COST TO SERVE FOR A CONSUMER PACKAGED GOODS COMPANY
First Claim
1. A computer-implemented method for determining total cost to serve (CTS) a product to a customer associated with a consumer packaged goods (CPG) company, the method comprising:
- identifying, by a processor, a total cost associated with the product and incurred by the CPG company in each of a plurality of organizational functions of the CPG company, wherein each of the plurality of organizational functions incurs cost for serving the product and comprises at least one functionality having one or more activities associated therewith, and wherein the total cost is retrieved from a database;
based on the total cost, allocating, by the processor, cost attributable to the customer for the one or more activities under each of the plurality of organizational functions, wherein the allocation is based on predefined allocation criteria;
computing, by the processor, a CTS value for each of the plurality of organizational functions based on the allocated cost attributable to the customer; and
determining, by the processor, the total CTS of the product served to the customer of the CPG company, wherein the determining includes summing up the CTS values for each of the plurality of organizational functions.
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Abstract
The present subject matter discloses system(s) and computer-implemented method(s) for determining total cost to serve (CTS) a product to a customer of a consumer packaged goods (CPG) company. The computer-implemented method includes identifying a total cost associated with the product and incurred by the CPG company in each of a plurality of organizational functions of the CPG company; allocating cost attributable to the customer for the one or more activities under each of the plurality of organizational functions; computing a CTS value for each of the plurality of organizational functions based on the allocated cost attributable to the customer; and determining the total CTS of the product served to the customer. The total cost is retrieved from a database. The allocation is based on predefined allocation criteria and the determination includes summing up the CTS values for each of the plurality of organizational functions.
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Citations
20 Claims
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1. A computer-implemented method for determining total cost to serve (CTS) a product to a customer associated with a consumer packaged goods (CPG) company, the method comprising:
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identifying, by a processor, a total cost associated with the product and incurred by the CPG company in each of a plurality of organizational functions of the CPG company, wherein each of the plurality of organizational functions incurs cost for serving the product and comprises at least one functionality having one or more activities associated therewith, and wherein the total cost is retrieved from a database; based on the total cost, allocating, by the processor, cost attributable to the customer for the one or more activities under each of the plurality of organizational functions, wherein the allocation is based on predefined allocation criteria; computing, by the processor, a CTS value for each of the plurality of organizational functions based on the allocated cost attributable to the customer; and determining, by the processor, the total CTS of the product served to the customer of the CPG company, wherein the determining includes summing up the CTS values for each of the plurality of organizational functions. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A cost to serve (CTS) determination system for determining total cost to serve a product to a customer associated with a consumer packaged goods (CPG) company, the CTS determination system comprising:
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a processor; input module, coupled to the processor, to, receive input from a user, wherein the input comprises at least one of a customer name and a product description, and a time period for determining the total CTS; and based on the input, retrieve historical data from a database; and an allocation module, coupled to the processor, to, based on the historical data, identify a total cost associated with the product and incurred by the CPG company in each of a plurality of organizational functions of the CPG company, wherein each of the plurality of organizational functions incurs cost for serving the product and comprises at least one functionality having one or more activities associated therewith; and based on the total cost, allocate cost attributable to the customer for the one or more activities under each of the plurality of organizational functions, wherein the allocation is based on a predefined allocation criteria; and a determination module, coupled to the processor, to, compute, a CTS value for the each of the plurality of organizational functions based on the allocated cost attributable to the customer; and determine, the total CTS of the product served to the customer of the CPG company, wherein the determination includes summing up the CTS values for each of the plurality of organizational functions. - View Dependent Claims (14, 15, 16, 17, 18, 19)
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20. A non-transitory computer readable medium having a set of computer readable instructions that, when executed, cause a computing device to determine total cost to serve (CTS) a product to a customer associated with a consumer packaged goods (CPG) company, the set of computer readable instructions, when executed, cause the computing device to:
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identify a total cost associated with the product and incurred by the CPG company in each of a plurality of organizational functions of the CPG company, wherein each of the plurality of organizational functions incurs cost for serving the product to the customer and comprises at least one functionality having one or more activities associated therewith, and wherein the total cost is retrieved from a database; based on the total cost, allocate cost attributable to the customer for the one or more activities under each of the plurality of organizational functions, wherein the allocation is based on predefined allocation criteria; compute a CTS value for each of the plurality of organizational functions based on the allocated cost attributable to the customer; and determine the total CTS of the product served to the customer of the CPG company, wherein the determining includes summing up the CTS values for each of the plurality of organizational functions.
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Specification