WIRELESS COMMUNICATION SYSTEM FOR MONITORING AND MANAGING CLIENT INTERFACE FOR AREA-SPECIFIC PROCESS

• US 20150066519A1
• Filed: 09/03/2013
• Published: 03/05/2015
• Est. Priority Date: 04/20/2007
• Status: Abandoned Application

• Current Assignee: Bo-In Lin
• Original Assignee: Bo-In Lin
• Inventors: Lin, Bo-In
• Application Number:
  US14/017,183
• Publication Number:
  US 20150066519A1
• Time in Patent Office: Days
• US Class Current: 705/1.1
• CPC Class Codes: G06Q 50/10 Services

Abstract

A bank customer management communication system comprises a networked communication server for communicating with a bank customer through a customer'"'"'s wireless communication device by sending an estimated bank-teller available time to the customer in a bank branch office depending on an arrival time of the customer to the bank branch office for managing and reducing customer'"'"'s wait time in the bank branch office.

Claims

1. A bank customer management communication system comprising:

a networked communication server for communicating with a bank customer through a customer'"'"'s wireless communication device by sending an estimated bank-teller available time to the customer in a bank branch office depending on an arrival time of the customer to the bank branch office for managing and reducing customer'"'"'s wait time in the bank branch office.

2. The bank customer management communication system of claim 1 wherein:

the networked communication server further communicates with the bank customer when the passenger arrives at the bank branch office.

3. The bank customer management communication system of claim 1 wherein:

the networked communication server further communicates with the bank before the bank customer arrives at the bank branch office.

4. The bank customer management communication system of claim 1 wherein:

the networked before the passenger arrives at the bank branch office based on an estimated time for the bank customer to arrive at the bank branch office.

5. The bank customer management communication system of claim 1 wherein:

the networked communication server further detecting the bank customer arriving at bank branch office by detecting a signal of the bank customer'"'"'s wireless communication device.