Prognostics-Based Estimator

• US 20150066781A1
• Filed: 09/05/2013
• Published: 03/05/2015
• Est. Priority Date: 09/05/2013
• Status: Abandoned Application

• Current Assignee: Snap-On Incorporated
• Original Assignee: Snap-On Incorporated
• Inventors: Costantino, David R., Lewis, Bradley R., Johnson, Lester B., Brozovich, Roy S.
• Application Number:
  US14/019,503
• Publication Number:
  US 20150066781A1
• Time in Patent Office: Days
• US Class Current: 705/305
• CPC Class Codes: B60R 16/0234 related to maintenance or repairing of vehicles
• CPC Class Codes: B60W 30/00 Purposes of road vehicle drive control systems not related to the control of a particular sub-unit, e.g. of systems using conjoint control of vehicle sub-units
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 30/0206 Price or cost determination based on market factors

Abstract

Described herein are methods and devices for determining estimate information related to at least one potential vehicle fix for a vehicle based on vehicle information and content of a vehicle repair database. According to an example method, a computing device can receive vehicle information that includes a vehicle identifier and vehicle-usage data for a vehicle. The computing device can then determine repair information that relates to the vehicle from the vehicle repair database based on the vehicle information. The repair information can include at least one potential vehicle fix to a given malfunction. The example method can further involve determining estimate information related to the at least one potential vehicle fix and providing the estimate information to a communication network.

Claims

1. A method comprising:

receiving, at a computing device, vehicle information comprising (i) a vehicle identifier and (ii) vehicle-usage data for a vehicle;

based on the vehicle information, determining, by the computing device, repair information that relates to the vehicle from a vehicle repair database, wherein the repair information comprises at least one potential vehicle fix to a given malfunction;

determining, by the computing device, estimate information related to the at least one potential vehicle fix, wherein the estimate information related to the at least one potential vehicle fix comprises at least one of (i) a repair time and (ii) a repair cost; and

providing, from the computing device to a communication network, the estimate information related to the at least one potential vehicle fix.

2. The method of claim 1, wherein the vehicle identifier includes an identifier selected from the group consisting of:

year, make, model (YMM);

year, make, model, engine (YMME);

year, make, model, engine, system (YMMES); and

vehicle identification number (VIN).

3. The method of claim 1, further comprising:

receiving, at the computing device, repair shop information identifying a particular repair shop, and

wherein determining estimate information related to the at least one potential vehicle fix comprises determining a repair cost based at least in part on a standard repair time for the at least one potential vehicle fix and a shop labor rate associated with the particular repair shop.

4. The method of claim 1, wherein determining estimate information related to the at least one potential vehicle fix comprises determining a range of repair costs for the at least one potential vehicle fix based on repair orders of the vehicle repair database for the at least one potential vehicle fix.

5. The method of claim 4, further comprising:

receiving, at the computing device, repair shop information identifying a particular repair shop, and

wherein the repair orders of the vehicle repair database comprise repair orders for repair shops located within a predetermined geographical range of a location of the particular repair shop.

6. The method of claim 1, wherein the vehicle identifier identifies a particular vehicle type, and the method further comprises:

determining, by the computing device, at least one future vehicle service related to the vehicle using the vehicle repair database, wherein the content of the vehicle repair database comprises data representing failure trends for vehicles of the particular vehicle type;

determining, by the computing device, estimate information related to the at least one future vehicle service; and

providing, from the computing device to the communication network, the estimate information related to the at least one future vehicle service.

7. The method of claim 1, wherein the vehicle information further comprises an indication that a malfunction indicator lamp of the vehicle is illuminated.

8. The method of claim 1, wherein the vehicle information further comprises one or more diagnostic trouble codes.

9. The method of claim 1, further comprising:

receiving symptom information describing a condition of the vehicle, and

wherein the repair information further comprises a successful fix percentage associated with the symptom information.

10. A computing device, comprising:

at least one processor; and

a computer-readable medium, configured to store instructions, that when executed by the at least one processor, cause the computing device to perform functions comprising;

receiving vehicle information comprising (i) a vehicle identifier and (ii) vehicle-usage data for a vehicle,

based on the vehicle information, determining repair information that relates to the vehicle from a vehicle repair database, wherein the repair information comprises at least one potential vehicle fix to a given malfunction,

determining estimate information related to the at least one potential vehicle fix, wherein the estimate information related to the at least one potential vehicle fix comprises at least one of (i) a repair time and (ii) a repair cost, and

providing, to a communication network, the estimate information related to the at least one potential vehicle fix.

11. The computing device of claim 10, wherein the functions further comprise:

receiving repair shop information identifying a particular repair shop, and

wherein determining estimate information related to the at least one potential vehicle fix comprises determining a repair cost based at least in part on a standard repair time for the at least one potential vehicle fix and a shop labor rate associated with the particular repair shop.

12. The computing device of claim 10:

wherein the vehicle identifier identifies a particular vehicle type, and

wherein the functions further comprise;

determining at least one future vehicle service related to the vehicle using the vehicle repair database, wherein the content of the vehicle repair database comprises data representing failure trends for vehicles of the particular vehicle type;

determining estimate information related to the at least one future vehicle service; and

providing to the communication network the estimate information related to the at least one future vehicle service.

13. A method comprising:

receiving, via an interface of a computing device, vehicle information comprising (i) a vehicle identifier and (ii) vehicle-usage data for a vehicle;

providing, by the computing device, the vehicle information to a communication network; and

receiving from the communication network, at the computing device, estimate information related to at least one potential vehicle fix for the vehicle, wherein the estimate information related to the at least one potential vehicle fix comprises at least one of (i) a repair time and (ii) a repair cost.

14. The method of claim 13, further comprising providing, by the computing device, the estimate information related to the at least one potential vehicle fix for display via the interface of the computing device.

15. The method of claim 13, wherein the estimate information related to the at least one potential fix further comprises a range of repair costs for the at least one potential vehicle fix.

16. The method of claim 13, further comprising receiving from the communication network estimate information related to at least one future vehicle service for the vehicle.

17. The method of claim 13, wherein the at least one potential vehicle fix comprises a first fix that involves removing and replacing a first particular part of the vehicle, and the method further comprising receiving from the communication network:

estimate information for a second fix that involves removing and replacing a second particular part of the vehicle that is related to the first particular part of the vehicle,

repair cost data associated with performing the first fix and the second fix during a single repair, and

repair cost data associated with performing the first fix and the second fix during separate repairs.

18. A computing device, comprising:

at least one processor; and

a computer-readable medium, configured to store instructions, that when executed by the at least one processor, cause the computing device to perform functions comprising;

receiving, via an interface of the computing device, vehicle information comprising (i) a vehicle identifier and (ii) vehicle usage data for a vehicle,

providing the vehicle information to a communication network, and

receiving, at the interface and from the communication network, estimate information related to at least one potential vehicle fix to a given malfunction, wherein the estimate information related to the at least one potential vehicle fix comprises at least one of (i) a repair time and (ii) a repair cost.

19. The computing device of claim 18, wherein the estimate information related to the at least one potential fix further comprises a range of repair costs for the at least one potential vehicle fix.

20. The computing device of claim 18, wherein the functions further comprise receiving from the communication network estimate information related to at least one future vehicle service for the vehicle.