ANALYSIS, RECOVERY AND REPAIR OF DEVICES ATTACHED TO REMOTE COMPUTING SYSTEMS
First Claim
1. A method for analysis, recovery or repair of a physical device attached to a remote computing system from a local computing system, comprising:
- initializing said remote computing system with an independent operating system,establishing communication between said remote computing system and said local computing system over a digital network,enabling access to said physical device attached to said remote computing system through program code executing on said remote computing system,interfacing the local computing system with said program code, andperforming analysis, recovery or repair technical support services on the physical device.
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Accused Products
Abstract
A method and system to perform analysis, recovery or repair of devices attached to a remote computing system from a local computing system is presented. The remote computing system is initialized with an independent operating system that executes computer code, and interfaced, over a digital network, with a local computing system. This converts the remote computing system into an analysis, recovery and repair tool for the remote delivery of advanced technical services such as: network analysis, data recovery, digital forensics, software installation and operating system repair, data cloning, and malware remediation.
17 Citations
23 Claims
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1. A method for analysis, recovery or repair of a physical device attached to a remote computing system from a local computing system, comprising:
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initializing said remote computing system with an independent operating system, establishing communication between said remote computing system and said local computing system over a digital network, enabling access to said physical device attached to said remote computing system through program code executing on said remote computing system, interfacing the local computing system with said program code, and performing analysis, recovery or repair technical support services on the physical device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A remote computing system for analysis, recovery or repair of an attached physical device from a local computing system, comprising:
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a hardware processor; a storage unit that contains; an independent operating system, which when executed by the hardware processor initializes said remote computing system independently of any native operating system pre-installed on the remote computing system, and program code that is executed by the hardware processor when the remote computing system has been initialized by the independent operating system to facilitate access to the physical device attached to the remote computing system by the local computing system, and interfaces for exchanging commands and data between said program code and the local computing system over a digital network, whereby said initialized remote computing system becomes a remote analysis, recovery or repair tool that may be accessed and controlled from said local computing system to access the physical device attached to the remote computing system. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23)
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Specification