PROVIDING A REMOTE DIAGNOSIS FOR AN INFORMATION APPLIANCE VIA A SECURE CONNECTION
First Claim
1. A method of providing a remote diagnosis for an information appliance via a secure connection, the method comprising:
- receiving, by one or more processors, a command from a console;
examining, by one or more processors, whether the command is permitted to be issued;
determining, by one or more processors and in response to a remote diagnostic module being initiated, whether a secure connection to a remote information appliance has been created; and
in response to determining that the secure connection to the remote information appliance has been created, transmitting, by one or more processors, the command to the remote information appliance via the secure connection.
1 Assignment
0 Petitions
Accused Products
Abstract
A processor-implemented method provides a remote diagnosis for an information appliance via a secure connection. A command is received from a console, and an examination is performed to determine whether or not the command is permitted to be issued. In response to a remote diagnostic module being initiated, a determination is made as to whether a secure connection to a remote information appliance has been created. In response to determining that the secure connection to the remote information appliance has been created, the command is transmitted to the remote information appliance via the secure connection.
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Citations
10 Claims
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1. A method of providing a remote diagnosis for an information appliance via a secure connection, the method comprising:
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receiving, by one or more processors, a command from a console; examining, by one or more processors, whether the command is permitted to be issued; determining, by one or more processors and in response to a remote diagnostic module being initiated, whether a secure connection to a remote information appliance has been created; and in response to determining that the secure connection to the remote information appliance has been created, transmitting, by one or more processors, the command to the remote information appliance via the secure connection. - View Dependent Claims (2, 3, 4)
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5. A method of providing a remote diagnosis for an information appliance via a secure connection, the method comprising:
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detecting, by one or more processors, a failure state of the information appliance; detecting, by one or more processors, initiation of a remote diagnostic module; in response to detecting initiation of the remote diagnostic module, retrieving, by one or more processors, an IP address and a port number of a trusted information appliance in a predetermined delegation relationship configuration; creating, by one or more processors, a data transmission path using the IP address and the port number of the trusted information appliance in the predetermined delegation relationship configuration; creating, by one or more processors, a secure connection to the trusted information appliance; determining, by one or more processors, if a local command line interface (CLI) procedure is available; and in response to determining that the local command line interface (CLI) procedure is available, bridging, by one or more processors, the secure connection to an input/output of the local CLI procedure. - View Dependent Claims (6, 7)
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8. A computer program product for providing a remote diagnosis for an information appliance via a secure connection, the computer program product comprising a computer readable storage medium having program code embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, and wherein the program code is readable and executable by a processor to perform a method comprising:
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detecting a failure state of the information appliance; detecting initiation of a remote diagnostic module; in response to detecting initiation of the remote diagnostic module, retrieving an IP address and a port number of a trusted information appliance in a predetermined delegation relationship configuration; creating a data transmission path using the IP address and the port number of the trusted information appliance in the predetermined delegation relationship configuration; creating a secure connection to the trusted information appliance; determining if a local command line interface (CLI) procedure is available; and in response to determining that the local command line interface (CLI) procedure is available, bridging the secure connection to an input/output of the local CLI procedure. - View Dependent Claims (9, 10)
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Specification