SYSTEMS AND METHODS USING CROWD SOURCED WAIT TIME INFORMATION
First Claim
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1. A computer-implemented method of providing wait time information, comprising:
- receiving, from a first computing device associated with a first user, an indication of wait time at a venue;
receiving, from a second computing device associated with a second user, a query related to the venue;
determining wait time information for the venue based at least in part on the indication of wait time at the venue from the first user;
sending wait time information for the venue to the second computing device associated with the second user; and
offering, to at least one of the first user, the second user, or the venue, a promotional offer.
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Abstract
A system and method of providing crowdsourced wait time information for a venue includes receiving wait time information for a venue from first user, receiving a query about the venue from a second user, determining wait time for the venue based at least in part on the wait time information from the first user, and sending the determined wait time for the venue to the second user. The system and method can also include providing a promotional offer to one or more of the first user, the second user, or the venue. The system and method can also include providing wait time for a second venue in response to the query about the first venue.
54 Citations
20 Claims
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1. A computer-implemented method of providing wait time information, comprising:
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receiving, from a first computing device associated with a first user, an indication of wait time at a venue; receiving, from a second computing device associated with a second user, a query related to the venue; determining wait time information for the venue based at least in part on the indication of wait time at the venue from the first user; sending wait time information for the venue to the second computing device associated with the second user; and offering, to at least one of the first user, the second user, or the venue, a promotional offer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A computer-implemented method of providing wait time information, comprising:
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receiving, from a computing device associated with a user, a query related to at least one venue; obtaining venue information responsive to the query; determining the identity of at least one venue from the venue information; obtaining wait time information for at least one venue identified in the determining operation; associating wait time information with the venue information; and sending the venue information and associated wait time information to the computing device associated with the user.
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16. A non-transitory computer readable medium having instructions stored thereon that when executed by one or more processors causes the processors to:
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receive wait time information about a venue from a plurality of users of a crowdsourced wait time management service; receive, from a user, a query about a current wait time for the venue; determine the current wait time for the venue based at least in part on the wait time information from at least a subset of the plurality of users; send, to the user, the current wait time for the venue; and provide one or more action steps to the user related to the venue. - View Dependent Claims (17, 18, 19, 20)
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Specification