ELECTRONIC DEVICE, METHOD OF TRANSMITTING INFORMATION BY ELECTRONIC DEVICE, AND SYSTEM FOR TRANSMITTING INFORMATION

• US 20150081892A1
• Filed: 09/16/2014
• Published: 03/19/2015
• Est. Priority Date: 09/17/2013
• Status: Active Grant

• Current Assignee: Samsung Electronics Co. Ltd.
• Original Assignee: Samsung Electronics Co. Ltd.
• Inventors: PARK, Heyyoung, PARK, Jaehyun, LIM, Kiyoung, JANG, Woohyuk
• Granted Patent: US 10,432,495 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 41/069 using logs of notifications; Post-processing of notifications
• CPC Class Codes: H04L 41/082 the condition being updates or upgrades of network functionality
• CPC Class Codes: H04L 41/0853 by actively collecting configuration information or by backing up configuration information
• CPC Class Codes: H04L 41/0859 by keeping history of different configuration generations or by rolling back to previous configuration versions
• CPC Class Codes: H04L 43/10 Active monitoring, e.g. heartbeat, ping or trace-route
• CPC Class Codes: H04L 67/145 avoiding end of session, e.g. keep-alive, heartbeats, resumption message or wake-up for inactive or interrupted session
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

A method of transmitting information by an electronic device is provided. The method includes collecting log information, determining whether a keep-alive message transmission period arrives, and when the keep-alive message transmission period arrives, transmitting the log information to a push server.

Claims

1. A method of transmitting information by an electronic device, the method comprising:

collecting log information;

determining whether a keep-alive message transmission period arrives; and

when the keep-alive message transmission period arrives, transmitting the log information to a push server.

2. The method of claim 1, wherein the log information includes at least one of a use state or a processed content of an application stored in the electronic device, a use state or a processed content of a peripheral device included in the electronic device, and a use state or a processed content of an application program included in the electronic device.

3. The method of claim 2, further comprising collecting the log information when the keep-alive transmission period does not arrive.

4. The method of claim 2, further comprising receiving and storing setting information and information on a version of the setting information from a provisioning server.

5. The method of claim 4, wherein the setting information includes at least one of an address of the push server to which the collected log information will be transmitted and log information collection setting value information for collecting the log information.

6. The method of claim 5, wherein the log information collection setting value information includes one or more values used for collecting log information of the electronic device, the one or more values including a limited number of transmissions of the log information at one time, a limited number of transmissions of the log information in one day, a limited number of transmissions of the log information for each application, and a name of the electronic device or a name of the application which is restricted from collecting the log information.

7. The method of claim 6, further comprising:

receiving a keep-alive response message and information on a version of changed setting information from the push server;

determining whether there is a difference between stored information on a version of setting information and the information on the version of the changed setting information;

when there is the difference between the stored information on the version of the setting information and the information on the version of the changed setting information, making a request for transmitting setting information to the provisioning server; and

receiving changed setting information from the provisioning server responding to the request for transmitting the setting information.

8. The method of claim 6, further comprising:

receiving a keep-alive response message and information on a version of changed setting information from the push server;

determining whether there is a difference between stored information on a version of setting information and the information on the version of the changed setting information;

when there is the difference between the stored information on the version of the setting information and the information on the version of the changed setting information, receiving changed setting information from the provisioning server.

9. The method of claim 5, further comprising performing a particular operation when the push server having received the request for a particular operation command from an admin server makes a request for a push.

10. The method of claim 9, wherein the request for the particular operation command includes a command to start collecting one or more pieces of log information, a command to stop collecting log information, a command to collect emergency log information, a command to stop collecting emergency log information, and a provision command.

11. The method of claim 10, wherein a particular operation is an operation to start collecting log information according to a keep-alive period when the particular operation command is the command to start collecting log information, the particular operation is an operation to stop collecting log information when the particular operation command is the command to stop collecting log information which has been collected according to the keep-alive period, the particular operation is an operation to start collecting log information regardless of the keep-alive period when the particular operation command is the command to collect emergency log information, the particular operation is an operation to stop collecting log information by the command to start collecting emergency log information when the particular operation command is the command to stop collecting emergency log information, and the particular operation is an operation to exchange the setting information with the provisioning server when the particular operation command is the provision command.

12. An electronic device comprising:

a storage unit configured to store log information;

a communication unit configured to transmit the log information; and

a controller configured to collect the log information, to determine whether a keep-alive message transmission period arrives, and to control to transmit the log information to a push server when the keep-alive message transmission period arrives.

13. The electronic device of claim 12, wherein the log information includes at least one of a use state or a processed content of an application stored in the electronic device, a use state or a processed content of a peripheral device included in the electronic device, and a use state or a processed content of an application program included in the electronic device.

14. The electronic device of claim 13, wherein the controller is configured to collect the log information when the keep-alive transmission period does not arrive.

15. The electronic device of claim 13, wherein the controller is configured to receive setting information and information on a version of the setting information from a provisioning server, and to store the received information in the storage unit.

16. The electronic device of claim 15, wherein the setting information includes at least one of an address of the push server to which the collected log information will be transmitted and log information collection setting value information for collecting the log information.

17. The electronic device of claim 16, wherein the log information collection setting value information includes one or more values used for collecting log information of the electronic device, the one or more values including a limited number of transmissions of the log information at one time, a limited number of transmissions of the log information in one day, a limited number of transmissions of the log information for each application, and a name of the electronic device or a name of the application which is restricted from collecting the log information.

18. The electronic device of claim 17, wherein the controller is configured to receive a keep-alive response message and information on a version of changed setting information from the push server, to determine whether there is a difference between stored information on a version of setting information and the information on the version of the changed setting information, to make a request for transmitting setting information to the provisioning server when there is the difference between the stored information on the version of the setting information and the information on the version of the changed setting information, and to receive changed setting information from the provisioning server responding to the request for transmitting the setting information.

19. The electronic device of claim 17, wherein the controller is configured to receive a keep-alive response message and information on a version of changed setting information from the push server, to determine whether there is a difference between stored information on a version of setting information and the information on the version of the changed setting information, to receive the changed setting information from the provisioning server when there is the difference between the stored information on the version of the setting information and the information on the version of the changed setting information.

20. The electronic device of claim 16, wherein the controller is configured to perform a particular operation when the push server having received the request for a particular operation command from an admin server makes a request for a push.

21. The electronic device of claim 20, wherein the request for the particular operation command includes a command to start collecting one or more pieces of log information, a command to stop collecting log information, a command to collect emergency log information, a command to stop collecting emergency log information, and a provision command.

22. The electronic device of claim 21, wherein a particular operation is an operation to start collecting log information according to a keep-alive period when the particular operation command is the command to start collecting log information, the particular operation is an operation to stop collecting log information when the particular operation command is the command to stop collecting log information which has been collected according to the keep-alive period, the particular operation is an operation to start collecting log information regardless of the keep-alive period when the particular operation command is the command to collect emergency log information, the particular operation is an operation to stop collecting log information by the command to start collecting emergency log information when the particular operation command is the command to stop collecting emergency log information, and the particular operation is an operation to exchange the setting information with the provisioning server when the particular operation command is the provision command.

23. A system for transmitting information, the system comprising:

an electronic device configured to collect log information, to determine whether a keep-alive message transmission period arrives, and to transmit the log information when the keep-alive message transmission period arrives;

a push server configured to receive the log information, to transmit information on a version of changed setting information, and to make a request for a push to the electronic device in response to a request for a particular operation command;

a provisioning server configured to transmit one or more pieces of setting information, information on a version of the setting information, and changed setting information to the electronic device; and

an admin server configured to change the setting information and the information on the version of the setting information, to transmit the changed setting information and the changed information on the version of the setting information to the push server and the provisioning server, and to make a request for the particular operation command to the push server.

24. The system of claim 23, wherein the log information includes at least one of a use state or a processed content of an application stored in the electronic device, a use state or a processed content of a peripheral device included in the electronic device, and a use state or a processed content of an application program included in the electronic device.

25. The system of claim 24, wherein the setting information includes at least one of an address of the push server to which the collected log information will be transmitted and log information collection setting value information for collecting the log information.