METHOD AND SYSTEM FOR MANAGING THE COMMUNICATION BETWEEN TWO USERS
First Claim
1. A method for managing a communication between a calling user and a called user, wherein said communication takes place in real time through the Internet network, comprising the steps of:
- receiving from said calling user a request to initiate said communication with said called user;
requesting said calling user to provide an identity element;
validating said identity element of said calling user; and
transmitting said validated identity element to said called user.
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Accused Products
Abstract
The present invention relates to a method for managing the communication between a calling user (104) and a called user (108), wherein the communication takes place in real time through the Internet network, comprising the steps of: receiving (201, 301, 401, 501, 601) a request to initiate a communication with a called user (108) from a calling user (104); requesting (202, 302, 402, 502, 603) the calling user (104) to provide an identity element; validating (203) the identity element of the calling user (104); transmitting (204, 305, 406, 504, 606) the validated identity element to the called user (108). The present method finds application in the field of “Click-to-call” technologies; in a preferred embodiment, the identity element comprises an e-mail address of the calling user (104), to which a validation element is sent. The present method further concerns a related system for managing the communication between a calling user (104) and a called user (108).
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Citations
20 Claims
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1. A method for managing a communication between a calling user and a called user, wherein said communication takes place in real time through the Internet network, comprising the steps of:
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receiving from said calling user a request to initiate said communication with said called user; requesting said calling user to provide an identity element; validating said identity element of said calling user; and transmitting said validated identity element to said called user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A method for managing a communication between a calling user and a called user, wherein said communication takes place in real time through the Internet network, comprising the steps of:
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receiving from said calling user a request to initiate said communication with said called user; requesting said calling user to provide an identity element, wherein said identity element directs to a recipient adapted to receive information elements; validating said identity element of said calling user by sending a validation element addressed to said identity element and receiving a reply based on said validation element to confirm the availability of said identity element from said calling user; transmitting said validated identity element to said called user; and storing information associated with said validated identity element.
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20. A method for managing a communication between a calling user and a called user, wherein said communication takes place in real time through the Internet network, comprising the steps of:
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receiving from said calling user a request to initiate said communication with said called user; requesting said calling user to provide an identity element, wherein said identity element directs to a recipient adapted to receive information elements, wherein said identity element comprises an e-mail address; validating said identity element of said calling user by sending a validation element addressed to said identity element, and receiving a reply based on said validation element to confirm the availability of said identity element from said calling user, wherein said validation element comprises a web link that is able to be activated by said calling user, and wherein said validation element comprises an alphanumeric code; receiving an acknowledgement of the activation of said web link; requesting said alphanumeric code from said calling user to verify that it matches said validation element; and transmitting said validated identity element to said called user.
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Specification