SYSTEM AND METHOD FOR PROVIDING A USER MESSAGING SERVICE FOR USE WITH A CLOUD PLATFORM ENVIRONMENT

• US 20150089001A1
• Filed: 09/03/2014
• Published: 03/26/2015
• Est. Priority Date: 09/20/2013
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Mordani, Rajiv, Islam, Nazrul, Mehta, Bhakti, Patel, Chanda, Lam, Anissa
• Granted Patent: US 9,807,041 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/1438 Restarting or rejuvenating
• CPC Class Codes: G06F 11/2007 using redundant communication media
• CPC Class Codes: G06F 11/2023 Failover techniques
• CPC Class Codes: G06F 2201/805 Real-time
• CPC Class Codes: H04L 41/50 Network service management, e.g. ensuring proper service fulfilment according to agreements
• CPC Class Codes: H04L 41/5041 characterised by the time relationship between creation and deployment of a service
• CPC Class Codes: H04L 41/5045 Making service definitions prior to deployment
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/55 Push-based network services

Abstract

In accordance with an embodiment, described herein is a system and method for providing a user messaging service for use with a cloud computing environment. In accordance with an embodiment, the system includes a notifier component, which receives information describing notifiable events that occur within the cloud environment during the provisioning of the enterprise applications, and communicates the information to a user messaging service at a user messaging server. The user messaging service is configured, according to one or more user communication preferences, to communicate to users, notifications describing the notifiable events, via one or more channels according to the preferences associated with the users. For example, a cloud account user can indicate a preference that status notifications for that user, such as completion of an operation or operational alerts, be communicated via one or more preferred channels, for example email, instant messaging, or social media.

Claims

1. A system for providing a user messaging service for use with a cloud computing environment, comprising:

a computer, including a cloud environment executing thereon that supports provisioning of enterprise applications; and

a notifier component, which

receives information describing notifiable events that occur within the cloud environment during the provisioning of the enterprise applications, and

communicates the information to a user messaging service at a user messaging server;

wherein the user messaging service is configured, according to one or more user communication preferences, to communicate to users, notifications describing the notifiable events, via one or more channels according to the preferences associated with the users.

2. The system of claim 1, wherein each of a plurality of users can be associated with a set of filters and delivery preferences for that user.

3. The system of claim 1, wherein the notifier component is provided as a client library which components of the cloud environment use to communicate with the user messaging service.

4. The system of claim 1, wherein a user can associate notification requirements with administrative commands to be processed by the cloud environment, wherein the administrative commands are then processed as jobs within the cloud environment, and produce notifications according to the preferences associated with the user.

5. The system of claim 1, wherein the cloud environment includes an elasticity manager, and wherein the notifications can be associated with sensors and alarms for use by the elasticity manager.

6. A method for providing a user messaging service for use with a cloud computing environment, comprising:

providing, at a computer, a cloud environment that supports provisioning of enterprise applications;

receiving, at a notifier component, information describing notifiable events that occur within the cloud environment during the provisioning of the enterprise applications; and

communicating the information to a user messaging service at a user messaging server;

wherein the user messaging service is configured, according to one or more user communication preferences, to communicate to users, notifications describing the notifiable events, via one or more channels according to the preferences associated with the users.

7. The method of claim 6, wherein each of a plurality of users can be associated with a set of filters and delivery preferences for that user.

8. The method of claim 6, wherein the notifier component is provided as a client library which components of the cloud environment use to communicate with the user messaging service.

9. The method of claim 6, wherein a user can associate notification requirements with administrative commands to be processed by the cloud environment, wherein the administrative commands are then processed as jobs within the cloud environment, and produce notifications according to the preferences associated with the user.

10. The method of claim 6, wherein the cloud environment includes an elasticity manager, and wherein the notifications can be associated with sensors and alarms for use by the elasticity manager.

11. A non-transitory computer readable storage medium, including instructions stored thereon which when read and executed by one or more computers cause the one or more computers to perform the steps comprising:

providing, at a computer, a cloud environment that supports provisioning of enterprise applications;

receiving, at a notifier component, information describing notifiable events that occur within the cloud environment during the provisioning of the enterprise applications; and

communicating the information to a user messaging service at a user messaging server;

wherein the user messaging service is configured, according to one or more user communication preferences, to communicate to users, notifications describing the notifiable events, via one or more channels according to the preferences associated with the users.

12. The non-transitory computer readable storage medium of claim 11, wherein each of a plurality of users can be associated with a set of filters and delivery preferences for that user.

13. The non-transitory computer readable storage medium of claim 11, wherein the notifier component is provided as a client library which components of the cloud environment use to communicate with the user messaging service.

14. The non-transitory computer readable storage medium of claim 11, wherein a user can associate notification requirements with administrative commands to be processed by the cloud environment, wherein the administrative commands are then processed as jobs within the cloud environment, and produce notifications according to the preferences associated with the user.

15. The non-transitory computer readable storage medium of claim 11, wherein the cloud environment includes an elasticity manager, and wherein the notifications can be associated with sensors and alarms for use by the elasticity manager.