SYSTEMS AND METHODS FOR AUTOMATIC GENERATION OF A RELATIONSHIP MANAGEMENT SYSTEM
First Claim
1. A computer-implemented method comprising:
- receiving, with a computer system, a request from a user to create a relationship management system;
receiving specification of one or more electronic communication systems, for which the user has an account for sending and receiving electronic communications with the corresponding electronic communication system, and user access credentials that provide access to each of the corresponding accounts;
obtaining past electronic communications from each of the specified one or more electronic communication systems using the received user access credentials;
analyzing the past electronic communications to extract contact data, to be added to the relationship management system, from the contents of the electronic communications;
creating the relationship management system for the user, wherein the created relationship management system is provisioned in a memory coupled with the computer system; and
adding the contact data extracted from the electronic communications as contacts associated with the user in the created relationship management system.
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Accused Products
Abstract
A method and apparatus for the automatic creation of a relationship management system is described. The method may include receiving a request from a user to create a relationship management system, and receiving specification of one or more electronic communication systems and user access credentials that provide access to each of the corresponding accounts. Furthermore, the method may include obtaining past electronic communications using the received user access credentials and analyzing the past electronic communications to extract contact data. The method may also include creating the relationship management system for the user and adding the contact data as contacts associated with the user in the created relationship management system.
146 Citations
41 Claims
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1. A computer-implemented method comprising:
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receiving, with a computer system, a request from a user to create a relationship management system; receiving specification of one or more electronic communication systems, for which the user has an account for sending and receiving electronic communications with the corresponding electronic communication system, and user access credentials that provide access to each of the corresponding accounts; obtaining past electronic communications from each of the specified one or more electronic communication systems using the received user access credentials; analyzing the past electronic communications to extract contact data, to be added to the relationship management system, from the contents of the electronic communications; creating the relationship management system for the user, wherein the created relationship management system is provisioned in a memory coupled with the computer system; and adding the contact data extracted from the electronic communications as contacts associated with the user in the created relationship management system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A non-transitory computer readable storage medium including instructions that, when executed by a processor, cause the processor to perform a method comprising:
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receiving, with a computer system, a request from a user to create a relationship management system; receiving specification of one or more electronic communication systems, for which the user has an account for sending and receiving electronic communications with the corresponding electronic communication system, and user access credentials that provide access to each of the corresponding accounts; obtaining past electronic communications from each of the specified one or more electronic communication systems using the received user access credentials; analyzing the past electronic communications to extract contact data, to be added to the relationship management system, from the contents of the electronic communications; creating the relationship management system for the user, wherein the created relationship management system is provisioned in a memory coupled with the computer system; and adding the contact data extracted from the electronic communications as contacts associated with the user in the created relationship management system. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40)
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41. A system comprising:
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a memory; and a processor coupled with the memory to receive a request from a user to create a relationship management system; receive specification of one or more electronic communication systems, for which the user has an account for sending and receiving electronic communications with the corresponding electronic communication system, and user access credentials that provide access to each of the corresponding accounts; obtain past electronic communications from each of the specified one or more electronic communication systems using the received user access credentials; analyze the past electronic communications to extract contact data, to be added to the relationship management system, from the contents of the electronic communications; create the relationship management system for the user, wherein the created relationship management system is provisioned in a memory coupled with the computer system, and add the contact data extracted from the electronic communications as contacts associated with the user in the created relationship management system.
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Specification