SYSTEM AND METHOD FOR MANAGING MESSAGE CAMPAIGN DATA

• US 20150100407A1
• Filed: 10/07/2014
• Published: 04/09/2015
• Est. Priority Date: 10/09/2013
• Status: Active Grant

• Current Assignee: Selligent, Inc. (CM Group LLC)
• Original Assignee: StrongView Systems Incorporated (Selligent, S.A.)
• Inventors: STERNS, Jeremy, MAYALA, Tulsi Ram
• Granted Patent: US 9,990,648 B2
• Time in Patent Office: Days
• US Class Current: 705/14.41
• CPC Class Codes: G06Q 30/0242 Determining effectiveness of advertisements
• CPC Class Codes: G06Q 30/0251 Targeted advertisements

Abstract

A server system comprising one or more processors and memory obtains user profiles for a plurality of users. In response to receiving profile-update information for a respective user, the server system updates a respective profile of the respective user in accordance with the profile-update information and initiates storage of profile-archive information that enables the server system to obtain a prior version of the respective profile. After updating the respective profile, the server system receives, from a requestor, a request for analysis of message interaction data. In response to receiving the request for analysis of the message interaction data, the server system obtains a message-interaction report that correlates the message interaction data with a set of one or more prior versions of profiles of one or more users that includes the prior version of the respective profile of the respective user and provides the message-interaction report to the requestor.

Claims

1. A method, comprising:

at a server system comprising one or more processors and memory;

obtaining user profiles for a plurality of users for which message interaction data is stored;

receiving profile-update information indicative of a change to a respective profile of a respective user of the plurality of users;

in response to receiving the profile-update information;

updating the respective profile of the respective user in accordance with the profile-update information; and

initiating storage of profile-archive information that enables the server system to obtain a prior version of the respective profile;

after updating the respective profile of the respective user, receiving, from a requestor, a request for analysis of the message interaction data; and

in response to receiving the request for analysis of the message interaction data;

obtaining a message-interaction report that correlates the message interaction data with a set of one or more prior versions of profiles of one or more users that includes the prior version of the respective profile of the respective user; and

providing the message-interaction report to the requestor.

2. The method of claim 1, wherein the message-interaction report includes information correlating the one or more prior versions of profiles of a respective user with historical data that corresponds to the respective user.

3. The method of claim 1, wherein the message-interaction report includes information derived by application of (i) the one or more prior versions of profiles of one or more users and (ii) historical data that corresponds to the one or more users against a pattern classification technique.

4. The method of claim 3, wherein the pattern classification technique is trained on all or a portion of the message interaction data at a time prior to receiving the profile-update information.

5. The method of claim 1, wherein the message-interaction report includes information derived by application of (i) the one or more prior versions of profiles of the plurality of users and (ii) historical data that corresponds to the plurality of users against a pattern classification technique.

6. The method of claim 5, wherein the pattern classification technique is trained on all or a portion of the message interaction data at a time prior to receiving the profile-update information.

7. The method of claim 1, wherein the message-interaction report includes information correlating changes in a user profile of a respective user over time with changes in behavior of the respective user over time.

8. The method of claim 1, wherein the message-interaction report includes information derived by application of (i) changes in the profile of one or more users over time and (ii) changes in behavior of one or more users over time against a pattern classification technique.

9. The method of claim 8, wherein the pattern classification technique is trained on all or a portion of the message interaction data at a time prior to receiving the profile-update information.

10. The method of claim 1, wherein the message-interaction report includes information derived by application of (i) changes in the profile of a plurality of users over time and (ii) changes in behavior of the plurality of users over time against a pattern classification technique.

11. The method of claim 10, wherein the pattern classification technique is trained on all or a portion of the message interaction data at a time prior to receiving the profile-update information.

12. The method of claim 1, wherein a remote storage system stores profile-archive information that enables the server system to obtain multiple prior versions of profiles for each of a plurality of different users.

13. The method of claim 1, wherein the prior version of the respective profile includes an indication of a time range for which the prior version of the respective profile was a current version of the respective profile.

14. The method of claim 1, wherein a current version of the respective profile for the respective user is stored in a local storage system and updating the respective profile for the respective user includes updating the current version of the respective profile at the local storage system.

15. The method of claim 1, wherein the profile-archive information excludes personally identifiable information.

16. A server system, comprising:

one or more processors;

memory; and

one or more programs, wherein the one or more programs are stored in the memory and configured to be executed by the one or more processors, the one or more programs including instructions for;

obtaining user profiles for a plurality of users for which message interaction data is stored;

receiving profile-update information indicative of a change to a respective profile of a respective user of the plurality of users;

in response to receiving the profile-update information;

updating the respective profile of the respective user in accordance with the profile-update information; and

initiating storage of profile-archive information that enables the server system to obtain a prior version of the respective profile;

after updating the respective profile of the respective user, receiving, from a requestor, a request for analysis of the message interaction data; and

in response to receiving the request for analysis of the message interaction data;

obtaining a message-interaction report that correlates the message interaction data with a set of one or more prior versions of profiles of one or more users that includes the prior version of the respective profile of the respective user; and

providing the message-interaction report to the requestor.

17. The server system of claim 16, wherein the message-interaction report includes information correlating the one or more prior versions of profiles of a respective user with historical data that corresponds to the respective user.

18. The server system of claim 16, wherein the message-interaction report includes information derived by application of (i) the one or more prior versions of profiles of one or more users and (ii) historical data that corresponds to the one or more users against a pattern classification technique.

19. The server system of claim 16, wherein a remote storage system stores profile-archive information that enables the server system to obtain multiple prior versions of profiles for each of a plurality of different users.

20. A method, comprising:

at a computer system comprising one or more processors and memory;

transmitting, to a data-collection server system, instructions to monitor changes to user profiles for a plurality of users and monitor message interaction data for the plurality of users;

after transmitting the instructions to monitor changes to the user profiles for the plurality of users, transmitting, to the data-collection server system, a request for analysis of the message interaction data; and

in response to the request, receiving a message-interaction report, wherein the message interaction report correlates the message interaction data with a set of one or more prior versions of profiles of one or more users.