EMERGENCY ASSISTANCE

• US 20150111525A1
• Filed: 10/08/2014
• Published: 04/23/2015
• Est. Priority Date: 10/22/2013
• Status: Abandoned Application

• Current Assignee: Geoffrey M. Crockett
• Original Assignee: Geoffrey M. Crockett
• Inventors: Crockett, Geoffrey M., Wilson, Jarrod
• Application Number:
  US14/509,259
• Publication Number:
  US 20150111525A1
• Time in Patent Office: Days
• US Class Current: 455/404.2
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/222 using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

The principles described herein include systems and devices for providing emergency assistance to a user with an electronic communication device. One such method includes, determining if an emergency service is compliant with an emergency service standard, formatting Simple Message Service (SMS) messages to be compliant with emergency service standards, transmitting emergency SMS messages to emergency services and emergency contacts, displaying the user'"'"'s address and location on a map using the device, dictating the user'"'"'s location to the user and/or the emergency service, highlighting nearby and relevant emergency services on the map, initiating a voice session with the emergency service, and providing silent mode operation where sounds from the device are suppressed. Another method includes detecting a call to an emergency service and in response to detecting that call, displaying the user'"'"'s location to the user.

Claims

1. A method of providing assistance in an emergency to a user with an electronic communication device comprising:

detecting a call to an emergency service; and

presenting a location of the user with the electronic communication device in response to detecting the call to the emergency service.

2. The method of claim 1, further comprising:

determining if the emergency service complies with an at least one emergency service standard;

collating the location of the user and personal data;

formatting a message to be compliant with the at least one emergency service standard; and

transmitting the message to the emergency service.

3. The method of claim 2, further comprising:

formatting an email to be compliant with the at least one emergency service standards; and

prioritizing transmission of the email so that it does not interfere with sending the message or with initiating a voice session.

4. The method of claim 1, wherein presenting the location of the user to the user comprises displaying the location of the user graphically with the electronic communication device.

5. The method of claim 4, wherein displaying the location of the user graphically with the electronic communication device comprises displaying the location of the user as an address using text.

6. The method of claim 4, wherein displaying the location of the user graphically with the electronic communication device comprises displaying the location of the user on a map.

7. The method of claim 6, further comprising:

highlighting, on the map, an at least one emergency service location that is near the location of the user location.

8. The method of claim 6, further comprising:

highlighting, on the map, an at least one emergency service location that is relevant to the emergency.

9. The method of claim 4, wherein displaying the location of the user graphically with the electronic communication device comprises displaying the location of the user as GPS coordinates using text.

10. The method of claim 1, wherein presenting the location of the user to the user comprises audibly reading the location of the user, with the electronic communication device.

11. The method of claim 2, wherein determining if the emergency service complies with an at least one emergency service standard comprises:

querying an emergency service database to determine if the emergency service complies with an at least one emergency service standard.

12. The method of claim 2, wherein determining if the emergency service complies with an at least one emergency service standard comprises:

querying the emergency service with a message to determine if the emergency service complies with an at least one emergency service standard.

13. The method of claim 1, further comprising:

dictating directions to an emergency service location from an at least one highlighted emergency service location on a map.

14. The method of claim 1, further comprising:

initiating a voice session with the emergency service provider;

sensing if the user is not speaking; and

reading audibly the location of the user to the emergency service provider.

15. A method of providing emergency assistance in an emergency to a user with an electronic communication device comprising:

initiating a call to an emergency service;

determining if the emergency service is compliant with an at least one emergency service standard;

collating location data from the electronic communication device;

formatting a Simple Message Service (SMS) message, which comprises the location data, to be compliant with the at least one emergency services standard;

transmitting the Simple Message Service (SMS) message to an at least one emergency service with the electronic communication device;

transmitting the Simple Message Service (SMS) message to an at least one emergency contact;

associating the location data with an address;

displaying the address using text with the electronic communication device;

dictating the address with the electronic communication device;

displaying the location data on a map using the electronic communication device;

highlighting an at least one emergency service location on the map;

providing directions to an at least one emergency service location;

initiating a voice session with the emergency service using the electronic communication device; and

providing a silent mode wherein location data is transmitted while an at least one sound which may be issued by the electronic communication device is suppressed.

16. A computing device for providing assistance to a user in an emergency comprising:

a processor;

a memory;

an I/O interface executed by the processor to send and receive SMS messages;

an emergency call detecting module executed by the processor for detecting a call made to an emergency service;

a compliance determining module executed by the processor to determine if the emergency service is compliant with an at least one emergency service standard;

a message formatting module executed by the processor for formatting the location data of the user according to the at least one emergency services standard.

17. The computing device of claim 16, wherein the compliance determining module comprises an emergency service querying module.

18. The computing device of claim 16, wherein the compliance determining module comprises an emergency service database querying module.

19. The computing device of claim 16, further comprising a location presenting module for presenting a location of the user to the user in response to a call being made to an emergency service.

20. The computing device of claim 19, further comprising a dictating module executed by the processor for dictating the location of the user.