METHOD BY WHICH PSAPS CAN IDENTIFY AND REQUEST INFORMATION FROM CELLULAR DEVICES THAT ARE NEAR EMERGENT EVENTS
First Claim
1. A method that facilitates the securing of information about an emergent event comprising:
- receiving a call at a PSAP (Public Safety Answering Point) and determining an initial location of the emergent event;
defining an area relative to the location;
identifying, based on a query, one or more devices within the defined area;
obtaining capability information about one or more identified devices;
analyzing one or more of the device capability information and communication network information;
identifying one or more target devices of the one or more identified devices to contact based on the analyzed information; and
contacting the one or more target devices to request use of device capabilities.
13 Assignments
0 Petitions
Accused Products
Abstract
When a PSAP receives a call from a cellular telephone in reference to an emergent event, the speed and quality of the response may be improved by the cellular service provider'"'"'s provision to the PSAP of information that includes the geographic location of the caller'"'"'s phone. In a typical scenario, in which the call is from a GPS-equipped phone, the GPS coordinates of the phone may be echoed back to the PSAP in response to a specialized open “ping” request from the service provider. Of particular advantage to this approach is that GPS ping requests typically work regardless of whether a call is in progress, as long as the phone is turned on.
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Citations
34 Claims
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1. A method that facilitates the securing of information about an emergent event comprising:
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receiving a call at a PSAP (Public Safety Answering Point) and determining an initial location of the emergent event; defining an area relative to the location; identifying, based on a query, one or more devices within the defined area; obtaining capability information about one or more identified devices; analyzing one or more of the device capability information and communication network information; identifying one or more target devices of the one or more identified devices to contact based on the analyzed information; and contacting the one or more target devices to request use of device capabilities. - View Dependent Claims (33)
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2-20. -20. (canceled)
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21. A system comprising:
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a Public Safety Answering Point adapted to receive a communication and initial location information from a calling device; and a ping module adapted to initialize a second communication to the calling device and request updated location information, wherein the calling device automatically responds to the second communication with updated location information obtained from a calling device GPS during the communication. - View Dependent Claims (22, 23, 24)
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25. A system comprising:
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a reverse emergency module adapted to identify one or more devices determined to be in an emergency area; a processor cooperating with a contact module adapted to obtain location information and elevation information from the one or more devices determined to be in the emergency area, wherein the reverse emergency module provides a reverse emergency notification to the one or more devices determined to be in the emergency area at least based on the obtained location information and the elevation information. - View Dependent Claims (26, 27, 28, 29)
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30. A system comprising:
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a Public Safety Answering Point adapted to receive a communication and initial location information from a calling device about an emergent event; and an intelligent agent and processor adapted to determine one more deices within a geographic a proximity of the emergent event; and an event proximity determination module adapted to at least utilize topographic information to determine whether a user associated with one more deices within the geographic proximity of the emergent event may have witnesses the emergent event. - View Dependent Claims (31, 32)
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34. A Public Safety Answering Point (PSAP) call handling system adapted to perform a method comprising:
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receiving one or more calls, and for each call, and before each call is answered, determining if a caller is moving and if so the rate of movement; and based on a location and the determining of whether the caller is moving and the rate of movement relative to an emergent event either; resequencing a call wait queue prioritizing calls that are proximate to or have a low rate of movement relative to the emergent event, or resequencing a call wait queue de-prioritizing calls that are not proximate to or have a high rate of movement relative to the emergent event.
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Specification