Systems and Methods for Third Party Satellite Radio Activation and Management

• US 20150112736A1
• Filed: 10/18/2013
• Published: 04/23/2015
• Est. Priority Date: 10/18/2013
• Status: Active Grant

• Current Assignee: Avis Budget Car Rental LLC (Avis Budget Group Incorporated)
• Original Assignee: Avis Budget Car Rental LLC (Avis Budget Group Incorporated)
• Inventors: Chan, Wing Yu Joseph, Caron, Michael J.
• Granted Patent: US 10,592,974 B2
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/0645 Rental transactions; Leasing transactions

Abstract

System and methods for management of third party satellite radio activation/deactivation by a vehicle rental service company, wherein satellite radio services may be provided in a rental car when requested by a customer. The systems and methods will enable activation of a satellite radio shortly before or at the start of the rental period, and activation may be altered by the vehicle rental service company in the event that the rental period is shortened or extended, or if the vehicle is exchanged. The systems and methods deactivate the satellite radio service at the end of the rental period. The systems and methods may also be used to activate or deactivate other equipment or services made available via a vehicle rental service company in response to a customer request.

Claims

1. A system for managing an installed satellite radio in a rental vehicle, the system comprising:

a reservation system configured to create vehicle rental reservations in response to customer inquiries, wherein the reservations include a check-out time, a check-in time and a designation of whether satellite radio services are requested;

a reservation management system including a processor configured to review rental reservations, identify reservations that include a satellite services designation and generate a request for activation of satellite radios in vehicles assigned to the identified rental reservations;

a server associated with the reservation management system, connected via a network connection to a satellite radio service provider, configured to transmit requests for activation of said satellite radios to the satellite radio service provider;

a server associated with the satellite radio service provider, configured to receive activation requests from reservation management system server via the network connection, identify the satellite radios associated with the activation requests, and cause the satellite radio service provider to transmit an activation signal to each identified satellite radio, thereby enabling rental customers that have requested satellite radio services in connection with a vehicle rental to receive satellite radio services in the vehicle associated with the reservation during the rental period.

2. The system of claim 1, wherein the server associated with the satellite radio service provider is further configured in response to receipt of an activation/deactivation request from the reservation management system server, to cause the satellite radio service provider to transmit a deactivation signal to each identified satellite radio, thereby disabling satellite radio services in a rental vehicle after the rental period is completed and the vehicle is returned.

3. The system of claim 1, wherein the request for activation of the satellite radio is transmitted to the satellite radio service provider from about 5 minutes to about 20 minutes prior to the reservation check-out time.

4. The system of claim 1, wherein the request for activation of the satellite radio is transmitted to the satellite radio service provider at the check-out time.

5. The system of claim 1, wherein the request for activation of the satellite radio is transmitted to the satellite radio service provider after the reservation check-out time.

6. The system of claim 1, further comprising a fleet management system configured to:

generate a list of vehicles in a vehicle rental service fleet including, for each vehicle in the fleet, a designation of whether such vehicle includes satellite radio equipment and an indication of whether such vehicle is eligible to participate in the provision of satellite radio services;

store fleet data in a fleet management database;

update the fleet data in the fleet management database to reflect vehicles added or removed from the fleet; and

communicate vehicle availability and satellite radio capability to the rental management system for use in providing rental services specified in rental reservations.

7. The system of claim 6, wherein the fleet management system is further configured to provide the rental management system with information concerning vehicles in the fleet having satellite radio capability, and wherein the rental management system is configured to exchange fleet data with the satellite radio service provider via two-way communications through the communications network.

8. A method for managing an installed satellite radio in a rental vehicle, the method comprising:

creating via a computer network connection on behalf of a customer a vehicle rental reservation, wherein the reservation includes a vehicle, a location, and a rental period having a beginning date and time and an end date and time;

designating within the rental reservation a request by the customer for satellite radio services;

associating a rental vehicle with the rental reservation, the rental vehicle being available in the location and at the dates and times specified by the customer, and having installed satellite radio equipment;

managing the reservation in a networked rental management system, wherein the networked rental management system identifies the reservation as requiring satellite radio services, creates a message identifying the vehicle associated with the reservation, and the date and time that radio activation is required;

transmitting the message from the rental management system to a satellite radio service provider via a secure network connection, wherein the message contains sufficient information for the satellite radio service provider to identify the vehicle radio to be activated, and the requested date and time of activation; and

transmitting an activation signal from the satellite radio service provider to the installed satellite radio in the vehicle associated with the rental reservation, wherein the satellite radio associated with the reservation is activated to enable the customer to receive satellite radio services during the rental period.

9. The method for claim 8 wherein the message transmitted from the rental management system to a satellite radio service provider via a secure network connection further includes information specifying a deactivation date and time, and the method further comprises the step of transmitting a deactivation signal from the satellite radio service provider to the installed satellite radio in the vehicle associated with the rental reservation at the deactivation date and time time to deactivate the satellite radio.

10. The method for claim 8 wherein the activation message is transmitted from the rental management system to the satellite radio service provider from about 5 minutes to about 20 minutes prior to the start of the rental period.

11. The method of claim 8 wherein the activation message is transmitted from the rental management system to the satellite radio service provider at the rental period start date and time.

12. The method of claim 8 wherein the activation message is transmitted fro the rental management system to the satellite radio service provider after the rental period start date and time.

13. The method of claim 8, further comprising the steps of managing fleet data by generating a list of vehicles in a vehicle rental service fleet including, for each vehicle in the fleet, a designation of whether such vehicle includes satellite radio equipment and an indication of whether such vehicle is eligible to participate in the provision of satellite radio services;

storing the fleet data in a fleet management database;

updating the fleet data in the fleet management database to reflect vehicles added or removed from the fleet; and

communicating vehicle availability and satellite radio capability to the rental management system for use in associating a vehicle having the requested equipment in the specified location with the reservation.

14. The method of claim 13, further including the steps of providing the rental management system with information concerning vehicles in the fleet having satellite radio capability, and exchanging fleet data with the satellite radio service provider via two-way communications transmitted through the secure network connection.