SYSTEM AND METHODS FOR LOCATING AND ACQUISITIONING A SERVICE CONNECTION VIA REQUEST BROADCASTING OVER A DATA PACKET NETWORK

• US 20150113041A1
• Filed: 12/31/2014
• Published: 04/23/2015
• Est. Priority Date: 12/22/2005
• Status: Abandoned Application

• Current Assignee: Genesys Telecommunications Laboratories Incorporated (Genesys Cloud Services Incorporated)
• Original Assignee: Genesys Telecommunications Laboratories Incorporated (Genesys Cloud Services Incorporated)
• Inventors: Ristock, Herbert Willi Artur
• Application Number:
  US14/588,340
• Publication Number:
  US 20150113041A1
• Time in Patent Office: Days
• US Class Current: 709/202
• CPC Class Codes: H04H 20/86 Arrangements characterised by the broadcast information itself
• CPC Class Codes: H04L 12/18 for broadcast or conference , e.g. multicast
• CPC Class Codes: H04L 67/104 Peer-to-peer [P2P] networks
• CPC Class Codes: H04L 67/1061 using node-based peer discovery mechanisms static access to replicated servers H04L67/1006; service discovery H04L67/51
• CPC Class Codes: H04L 67/1068 Discovery involving direct consultation or announcement among potential requesting and potential source peers
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services

Abstract

A broadcast routing system with dynamic end node response capability includes a first node for creating a request for broadcasting, a broadcasting application running on, or available to the first node for broadcasting the request, one or more destination nodes enabled to monitor a broadcasting channel or channels and to receive the request, and a software routine running on or available to each of the one or more destination nodes for determining which, if any, of more than one destination node may service the request.

Claims

1. A broadcast routing system with dynamic end node response capability comprising:

a first node for creating a request for broadcasting;

a broadcasting application running on, or available to the first node for broadcasting the request;

one or more destination nodes enabled to monitor a broadcasting channel or channels and to receive the request; and

a software routine running on or available to each of the one or more destination nodes for determining which, if any, of more than one destination node may service the request.

2. The broadcast routing system of claim 1, wherein the first node is one of a desktop computer, a laptop computer, a cellular telephone, a music player, a personal digital assistant, or a handheld computing device.

3. The broadcast routing system of claim 1, wherein the broadcasting application is running on a server node available to the first node through network access.

4. The broadcast routing system of claim 3, wherein the network is the Internet network.

5. The broadcast routing system of claim 1, wherein the request includes sender identification including address and contact information and the type of request.

6. The broadcast routing system of claim 5, wherein the type of request is equated to a code or number.

7. The broadcast routing system of claim 1, wherein the destination nodes are one or a combination of computers, laptops, cellular telephones, personal digital assistants, or Internet protocol telephones.

8. The broadcast routing system of claim 1, wherein the software routine is available on a router accessible to the destination nodes via a data packet network.

9. The broadcast routing system of claim 1 further comprising:

one or more than one network gateway adapted as an intermediary destination node capable of directly routing of received requests or rebroadcast of received requests.

10. The broadcast routing system of claim 9, wherein in the case of more than one gateway, load balancing is practiced using pre-assigned traffic load thresholds for each gateway.

11. The broadcast routing system of claim 1, wherein the first node and the one or more destination nodes can broadcast requests and can receive requests that were broadcast.

12. (canceled)

14. The software utility of claim 12, wherein the computing nodes are those operated by customers of an enterprise.

13. A software utility for enabling a computing node to receive broadcast requests and to determine to service or not to service a request received comprising:

a module for monitoring broadcasting network channels;

a module for receiving and parsing broadcast messages; and

a module for determining if a request received may be serviced by the node.

15. The software utility of claim 13, wherein the computing nodes are those operated by associates or employees of an enterprise.

16. A method for locating a service and for establishing a service connection with the service over a data packet network including acts for:

(a) formatting a request of type including instruction for establishing a service connection to initiate fulfillment a service requirement of the request;

(b) broadcasting the formatted request from a starting node on the network, the request addressed to end nodes, one or more of which may be capable of servicing the request;

(c) receiving the broadcast request at the end nodes addressed to receive the request, parsing the request for type and intent;

(d) comparing the type and intent of the received request against service profile information held at each receiving node;

(e) upon discovering a match between service requirement of the request and service profile at any of the receiving nodes, accepting the request for servicing; and

(f) if request acceptance is approved for any of the accepting nodes, establishing a service connection between the starting node or related implement and the accepting node or related implement.

17. The method of claim 16, wherein in act (a), the request of type is selected from a list of types and completed by adding information necessary to service the request.

18. The method of claim 16, wherein in act (b), the starting node is one of a desktop computer, a laptop computer, a personal digital assistant, an Internet protocol telephone, a network capable music player, or a cellular telephone.

19. The method of claim 16, wherein in act (b), the starting node is a server node hosted on the network.

20. The method of claim 16, wherein in act (b), the broadcasting is scheduled for repeated broadcast bursts.

21. The method of claim 16, wherein in act (e), if no match is discovered, ignoring the request or responding with a not serviceable message with or without referral address information for addition to a next broadcast.

22-25. -25. (canceled)