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WORK AND QUALITY MANAGEMENT SYSTEM, DEVICE AND METHOD

  • US 20150120388A1
  • Filed: 03/21/2013
  • Published: 04/30/2015
  • Est. Priority Date: 03/29/2012
  • Status: Abandoned Application
First Claim
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1. A system for supporting facilities management services, the system comprisingat least one client terminal computer comprising a display device, at least one corresponding tactile input device, and a client wireless communication module,at least one mobile computing device, andan Inspection server computer comprising an Inspection server computer wireless communication module for communicating with the at least one client terminal computer, further comprising an Inspection server computer wireless phone module for communicating with the at least one mobile computing device, and further comprising a pre-determined set of inspection data lists,wherein the system provides a user feedback data acquisition mode, an alert mode, and a site inspection mode, such thatin the user feedback data acquisition mode,the client terminal computer provides a pre-determined set of user feedback messages on the display device, and upon receiving a user input into the tactile input device, the client terminal computer issues a pre-determined user feedback message over the client wireless communication module,the Inspection server computer receives the pre-determined user feedback message from the at least one client terminal computer over the Inspection server computer wireless communication module and checks the user feedback message whether it indicates a user alert, wherein the system enters into the alert mode, if the Inspection server computer identifies that the user feedback message indicates a user alert,in the alert mode,the Inspection server computer issues an alert message over the Inspection server computer wireless phone module for instructing a supervisor to proceed to the at least one client terminal computer that has issued the respective user feedback message that indicates a user alert, andin the inspection mode,the Inspection server computer selects one inspection data list from the set of inspection data lists and issues the inspection data list over the Inspection server computer wireless phone module,the mobile computing device reads in pre-determined location information data that corresponds to the inspection data list,the mobile computing device receives site inspection data,the mobile computing device issues a site data message containing the location information data and the site inspection data to the Inspection server computer, andthe Inspection server computer receives the site data message containing the location information data and the site inspection data, andwherein the Inspection server computer is provided by a cloud computing system.

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