METHODS AND SYSTEMS FOR VOICE AND VIDEO MESSAGING

• US 20150124947A1
• Filed: 07/02/2014
• Published: 05/07/2015
• Est. Priority Date: 11/06/2013
• Status: Active Grant

• Current Assignee: Vonage America LLC (Telefonaktiebolaget LM Ericsson)
• Original Assignee: Vonage Network LLC (Telefonaktiebolaget LM Ericsson)
• Inventors: Lefar, Marc, Guo, Weiping, Xin, Kai, Guo, Joseph, Wilton, Arthur, Zehavi, Boaz
• Granted Patent: US 9,225,836 B2
• Time in Patent Office: Days
• US Class Current: 379/88.13
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04M 1/72439 for image or video messaging
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 3/5315 where the non-audio components are still images or video still image mailbox systems H04N1/324, intermediate storage of video signals for videophones H04N7/147
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04N 7/147 Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals selecting H04Q

Abstract

Methods and systems for voice and video messaging are provided here. In some embodiments a method for voice and video messaging may include establishing a telecommunication session with a calling device associated with a first user in response to an indication that a call request from the calling device directed to a called identifier associated with a second user failed, providing to the calling device an option to leave a video message and an option to leave an audio message, receiving a selection from the calling device indicating the selection of the option to leave a video message, disconnecting the established telecommunication session, and receiving a video message from the calling device.

Claims

1. A method for voice and video messaging, comprising:

establishing, by a telecommunication service provider, a telecommunication session with a calling device associated with a first user in response to an indication that a call request from the calling device directed to a called identifier associated with a second user failed;

providing to the calling device an option to leave a video message and an option to leave an audio message;

receiving a selection from the calling device indicating the selection of the option to leave a video message; and

receiving, for storage by the telecommunication service provider, a video message from the calling device.

2. The method of claim 1, wherein each of the option to leave a video message and the option to leave an audio message is provided to the calling device in an audio prompt.

3. The method of claim 1, wherein the selection received comprises a Dual-tone multi-frequency signaling (DTMF) tone.

4. The method of claim 1, wherein the selection received comprises a Session Interface Protocol (SIP) message.

5. The method of claim 1, wherein established telecommunication session is a real time transfer protocol (RTP) stream.

6. The method of claim 1, further comprising:

sending a notification to the second user that the call from the calling device was missed.

7. The method of claim 1, further comprising:

sending a notification to the second user indicating that the video message has been left for the second user.

8. The method of claim 7, wherein the notification includes a link to a location of the video message.

9. The method of claim 8, further comprising:

receiving a request to access the video message from a retrieving device; and

streaming the video message to the retrieving device.

10. The method of claim 1, wherein the selection is received during an audio message recording.

11. The method of claim 10, wherein prior to receiving the video message from the calling device, the method further comprises:

storing a recorded audio message in association with a unique identifier; and

sending the unique identifier to the calling device.

12. The method of claim 11, wherein the video message received includes the unique identifier, and wherein the video message is stored in association with the unique identifier such that the video and audio message are associated with each other.

13. The method of claim 12, further comprising:

sending a notification to the second user indicating that the video and audio message has been left for the second user.

14. A method for voice and video messaging, comprising:

sending a request to a telecommunication service provider to establish a call with a called device associated with a second user;

receiving a notification from a voicemail system associated with the second user that the second user is unavailable;

receiving an option to leave a video message and an option to leave an audio message;

sending a notification to the voicemail system indicating a selection of the option to leave a video message;

recording the video message; and

uploading the video message to the telecommunication service provider.

15. The method of claim 14, wherein the notification comprises a Dual-tone multi-frequency signaling (DTMF) tone.

16. The method of claim 14, wherein the notification comprises a Session Interface Protocol (SIP) message.

17. A system for voice and video messaging, comprising:

a call processing system of a telecommunication service provider configured to;

process a call request from a calling device associated with a first user directed to a called identifier associated with a second user; and

forward an unanswered call request to a voicemail system;

the voicemail system configured to;

answer the forwarded call request from the call processing system to establish a telecommunication session with the calling device;

provide the calling device an option to leave a video message and an option to leave an audio message; and

receive a selection from the calling device indicating a selection of the option to leave a video message; and

a message storage module configured to receive a video message from the calling device.

18. The system of claim 17, further comprising:

a notification system configured to send the second user a notification indicating that the video message has been left for the second user.

19. The system of claim 18, wherein the notification includes a link to a location of the video message.

20. The system of claim 17, wherein the message storage module is further configured to receive a request to access the video message from a retrieving device, and to stream the video message to the retrieving device.