REMOTE BUILDING MONITORING SYSTEM WITH CONTRACTOR LOCATOR
First Claim
1. A remote system configured to communicate with a plurality of client building automation controllers over a network, wherein each of the client building automation controllers is part of a corresponding client building automation system that services a corresponding client building, the remote system comprising:
- a communications port configured to operatively communicate with a plurality of client building automation controllers; and
a controller operatively coupled to the communications port, wherein the controller is configured to output via the communications port a listing of one or more building automation system contractors having a service area that overlaps a geographical location of a building automation system for which an alert has been indicated.
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Accused Products
Abstract
A system allows a contractor to remotely monitor and/or interact with its customers'"'"' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may include a controller that outputs a listing of one or more building automation system contractors having a service area that overlaps a geographical location of a customer or a potential customer or of a related HVAC system. In some cases, the disclosed system may output a listing of one or more building automation system contractors having a service area that overlaps a geographical location of a building automation system for which an alert has been indicated.
46 Citations
20 Claims
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1. A remote system configured to communicate with a plurality of client building automation controllers over a network, wherein each of the client building automation controllers is part of a corresponding client building automation system that services a corresponding client building, the remote system comprising:
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a communications port configured to operatively communicate with a plurality of client building automation controllers; and a controller operatively coupled to the communications port, wherein the controller is configured to output via the communications port a listing of one or more building automation system contractors having a service area that overlaps a geographical location of a building automation system for which an alert has been indicated. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A remote system configured to communicate with a plurality of client building automation controllers over a network, wherein each of the client building automation controllers is part of a corresponding client building automation system that services a corresponding client building, the remote system comprising:
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a communications port configured to operatively communicate with a plurality of client building automation controllers; a memory storing a link between one or more of the client building automation controllers and a corresponding building automation system contractor; a controller operatively coupled to the communications port and the memory, wherein in response to an indicated alert for a particular building automation system, the controller is configured to; output via the communications port a listing of one or more building automation system contractors having a service area that overlaps a geographical location of the particular building automation system for which the alert has been indicated if the particular building automation system for which the alert has been indicated is not already linked to a corresponding building automation system contractor; and output via the communications port an indication that the corresponding building automation system contractor has been notified of the alert if the particular building automation system for which the alert has been indicated is already linked to a corresponding building automation system contractor. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18)
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19. A method for responding to an alert indicated for a building automation system, the method comprising:
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determining if the building automation system is associated with a particular building automation system contractor; if the building automation system for which the alert has been indicated is associated with a particular building automation system contractor, displaying to a user an indication that the associated building automation system contractor has been notified of the alert; and if the building automation system for which the alert has been indicated is not associated with a particular building automation system contractor, displaying to the user a listing of one or more building automation system contractors that have a service area that overlaps a geographical location of the building automation system. - View Dependent Claims (20)
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Specification