STATIC SCHEDULE REACCOMMODATION

• US 20150127408A1
• Filed: 10/31/2014
• Published: 05/07/2015
• Est. Priority Date: 11/01/2013
• Status: Abandoned Application

• Current Assignee: Solution Technology, Inc. (Q Associates Ltd.)
• Original Assignee: Profusion Corp.
• Inventors: Miller, Harold Roy
• Application Number:
  US14/530,484
• Publication Number:
  US 20150127408A1
• Time in Patent Office: Days
• US Class Current: 705/7.23
• CPC Class Codes: G06Q 10/06313 Resource planning in a project environment
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A method for reaccommodating of at least one passenger during irregular operations is disclosed. The method includes continuously receiving transportation information from a transportation system. Based on the transportation information and predefined rules, a reaccommodation event associated with the irregular operations is determined. The passenger affected by the reaccommodation event is identified and data concerning the passenger is received. The data may include personal data, itinerary information, and status information concerning the passenger. The passenger can be prioritized based on the received data. Based on the prioritizing and the transportation information, at least one reaccommodation option is generated and provided to the at least one passenger. The passenger can select or decline the provided option. The passenger is reaccommodated in real time based on the received selection.

Claims

1. A method for reaccommodating of at least one passenger affected by irregular operations, the method comprising:

continuously receiving transportation information from a transportation system;

based on the transportation information, determining at least one reaccommodation event associated with the irregular operations according to predefined rules;

determining the at least one passenger affected by the at least one reaccommodation event;

receiving data concerning the at least one passenger;

based on the data, prioritizing the at least one passenger;

based on the prioritizing and the transportation information, generating at least one reaccommodation option for the at least one passenger;

providing the at least one reaccommodation option to the at least one passenger;

receiving from the at least one passenger, a selection of the at least one reaccommodation option; and

reaccommodating the at least one passenger based on the selection in real time.

2. The method of claim 1, wherein the data includes personal data associated with the at least one passenger, itinerary information, and status information.

3. The method of claim 1, wherein the transportation information includes airline network data, available flights data, available seat data, and pricing data.

4. The method of claim 1, wherein the irregular operations include at least one of the following:

disruptions of passenger itineraries associated with weather conditions, flight delays, flight cancellations, irregular operations related to at least one the following;

re-planning for scheduling and finance, re-allocating an aircraft, re-allocating a flight crew, and re-allocating maintenance.

5. The method of claim 1 further comprising:

analyzing, by the one or more processors, the data; and

based on the analysis, assigning at least one item of the data at least one predetermined value according to priority factors, wherein the prioritization is based on the analysis and the at least one predetermined value.

6. The method of claim 5, wherein the priority factors include at least one of the following:

a passenger is a very important person (VIP), a passenger is in danger of missing a connection, and a passenger has a medical condition.

7. The method of claim 1, wherein the at least one reaccommodation option is provided for the at least one passenger by one or more of the following:

an email message, a notification via a mobile application, and a push message to mobile devices associated with the at least one passenger.

8. The method of claim 1, wherein the at least one reaccommodation option includes at least one of the following:

a different fare class, a different cabin class, and a different flight.

9. The method of claim 1, wherein the at least one reaccommodation option is associated with an additional charge or a compensation according to a wait time.

10. The method of claim 1, wherein the prioritizing is associated with prioritization rules and restrictions, the prioritization rules and restrictions being predefined by an airline.

11. The method of claim 10, wherein the prioritization rules and restrictions are associated with a plurality of fields and combination of fields, each of the plurality of fields and combination of fields being assigned a value.

12. A reaccommodation engine for irregular operations, the reaccommodation engine comprising:

at least one processor configured to;

continuously receive transportation information from a transportation system;

based on the transportation information, determine at least one reaccommodation event associated with the irregular operations according to predefined rules;

determine at least one passenger affected by the at least one reaccommodation event;

receive data concerning the at least one passenger;

based on the data, prioritize the at least one passenger;

based on the prioritizing and the transportation information, generate at least one reaccommodation option for the at least one passenger;

provide the at least one reaccommodation option to the at least one passenger;

receive from the at least one passenger, a selection of the at least one reaccommodation option; and

reaccommodate the at least one passenger based on the selection in real time; and

a database in communication with the at least one processor and configured to store at least the transportation information, the data, and the predefined rules.

13. The reaccommodation engine of claim 12, wherein the data includes at least one of the following:

personal data associated with the at least one passenger, itinerary information, and status information.

14. The reaccommodation engine of claim 12, wherein the transportation information includes at least one of the following:

airline network data, available flights data, available seats data, and pricing data.

15. The reaccommodation engine of claim 12, wherein the irregular operations include one or more of the following:

disruptions of passenger itineraries associated with weather conditions, flight delays, flight cancellations, the irregular operations being related to at least one of the following;

re-planning for scheduling and finance, re-allocating an aircraft, re-allocating a flight crew, and re-allocating maintenance.

16. The reaccommodation engine of claim 12, wherein the selection includes accepting the at least one reaccommodation option, asking for at least one alternative reaccommodation option, and declining at least one reaccommodation option.

17. The reaccommodation engine of claim 12, wherein the at least one reaccommodation option includes at least one of the following:

a different fare class, different cabin class, and a different flight.

18. The reaccommodation engine of claim 12, wherein the at least one processor is further configured to re-generate at least one reaccommodation option for the at least one passenger.

19. The reaccommodation engine of claim 12, wherein the at least one reaccommodation option is associated with an additional charge or a compensation according to a wait time.

20. A non-transitory computer-readable medium comprising instructions, which when executed by one or more processors, perform the following operations:

continuously receive transportation information from a transportation system;

based on the transportation information, determine at least one reaccommodation event associated with irregular operations according to predefined rules;

determine at least one passenger affected by the at least one reaccommodation event;

receive data concerning the at least one passenger;

based on the data, prioritize the at least one passenger;

based on the prioritizing and the transportation information, generate at least one reaccommodation option for the at least one passenger;

provide the at least one reaccommodation option to the at least one passenger;

receive from the at least one passenger, a selection of the at least one reaccommodation option; and

reaccommodate the at least one passenger based on the selection in real time.