METHODS AND SYSTEMS FOR PROCESSING A LOG FILE

• US 20150127670A1
• Filed: 10/31/2014
• Published: 05/07/2015
• Est. Priority Date: 11/01/2013
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Warshavsky, Alex, Dabkoski, Derrill, Woollen, Robert, Jain, Samarpan, Torman, Adam, D'Silva, Thomas William, Pradeep, Aakash, Bandyopadhyay, Soumen
• Granted Patent: US 10,332,129 B2
• Time in Patent Office: Days
• US Class Current: 707/755
• CPC Class Codes: G06F 16/23 Updating
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

Disclosed are methods, apparatus, systems, and computer program products for provisioning log file data. A server may parse through log files by selecting particular log entries and data fields. Customer-facing log files may be generated based on the selected log entries and data fields.

Claims

1. A database system comprising:

at least one server having at least one processor capable of executing instructions configured to cause;

selecting a subset of entries of a log file based on data indicating approved entry types, the entries having data fields, the entries corresponding to user events associated with a plurality of users of tenants in a multi-tenant database system;

selecting a subset of the data fields of the subset of the entries based on data indicating approved data fields of a corresponding entry type; and

generating a plurality of customer-facing log files based on a client identifier data field in each entry in the subset of the entries, each of the customer-facing log files being associated with a corresponding tenant of the multi-tenant database system, and each of the customer-facing log files comprising the subset of the data fields of the subset of the entries associated with the corresponding tenant.

2. The database system of claim 1, the instructions further configured to cause:

capturing a series of user events as the entries in the log file.

3. The database system of claim 1, wherein the data indicating approved entry types and the data indicating approved data fields are provided by a data file comprising attributions of entry types and data fields indicating the approved entry types and approved data fields.

4. The database system of claim 3, wherein the data file is an extensible markup language (XML) file.

5. The database system of claim 1, the instructions further configured to cause:

storing pointers associated with the plurality of customer-facing log files as at least one data object in a database, wherein each of the pointers indicates a location of a corresponding customer-facing log file.

6. The database system of claim 5, wherein the tenants are capable of accessing the customer-facing log files using an application programming interface (API) providing access to the pointers.

13. The computer implemented method of claim 1, wherein selecting the subset of the entries of the log file based on data indicating approved entry types further includes selecting sub-entries of the entries based on data indicating approved sub-entry types.

7. A computer implemented method for processing a log file, the method comprising:

receiving, by a server associated with a multi-tenant database system, a log file comprising entries having data fields, the entries corresponding to user events associated with a plurality of users of tenants in the multi-tenant database system;

selecting, by the server, a subset of the entries of the log file based on data indicating approved entry types;

selecting, by the server, a subset of the data fields of the subset of the entries based on data indicating approved data fields of a corresponding entry type; and

generating, by the server, a plurality of customer-facing log files based on a client identifier data field in each entry in the subset of the entries, each of the customer-facing log files being associated with a corresponding tenant of the multi-tenant database system, and each of the customer-facing log files comprising the subset of the data fields of the subset of the entries associated with the corresponding tenant.

8. The computer implemented method of claim 7, further comprising:

capturing a series of user events as the entries in the log file.

9. The computer implemented method of claim 7, wherein the data indicating approved entry types and the data indicating approved data fields are provided by a data file comprising attributions of entry types and data fields indicating the approved entry types and approved data fields.

10. The computer implemented method of claim 9, wherein the data file is an extensible markup language (XML) file.

11. The computer implemented method of claim 7, further comprising:

storing pointers associated with the plurality of customer-facing log files as at least one data object in a database, wherein each of the pointers indicates a location of a corresponding customer-facing log file.

12. The computer implemented method of claim 11, wherein the tenants are capable of accessing the customer-facing log files using an application programming interface (API) providing access to the pointers.

14. A system comprising:

database system software stored on a non-transitory data storage medium for execution by at least one server of a database system, the database system software operable to cause;

selecting a subset of entries of a log file based on data indicating approved entry types, the entries having data fields, the entries corresponding to user events associated with a plurality of users of tenants in a multi-tenant database system;

selecting a subset of the data fields of the subset of the entries based on data indicating approved data fields of a corresponding entry type; and

generating a plurality of customer-facing log files based on a client identifier data field in each entry in the subset of the entries, each of the customer-facing log files being associated with a corresponding tenant of the multi-tenant database system, and each of the customer-facing log files comprising the subset of the data fields of the subset of the entries associated with the corresponding tenant.

15. The system of claim 14, the database system software further operable to cause:

capturing a series of user events as the entries in the log file.

16. The system of claim 14, wherein the data indicating approved entry types and the data indicating approved data fields are provided by a data file comprising attributions of entry types and data fields indicating the approved entry types and approved data fields.

17. The system of claim 16, wherein the data file is an extensible markup language (XML) file.

18. The system of claim 14, the database system software further operable to cause:

storing pointers associated with the plurality of customer-facing log files as at least one data object in a database, wherein each of the pointers indicates a location of a corresponding customer-facing log file.

19. A computer program product comprising program code to be executed by at least one processor when retrieved from a non-transitory computer-readable medium, the program code comprising instructions configured to cause:

selecting a subset of entries of a log file based on data indicating approved entry types, the entries having data fields, the entries corresponding to user events associated with a plurality of users of tenants in a multi-tenant database system;

selecting a subset of the data fields of the subset of the entries based on data indicating approved data fields of a corresponding entry type; and

generating a plurality of customer-facing log files based on a client identifier data field in each entry in the subset of the entries, each of the customer-facing log files being associated with a corresponding tenant of the multi-tenant database system, and each of the customer-facing log files comprising the subset of the data fields of the subset of the entries associated with the corresponding tenant.

20. The computer program product of claim 19, wherein the data indicating approved entry types and the data indicating approved data fields are provided by a data file comprising attributions of entry types and data fields indicating the approved entry types and approved data fields.

21. The computer program product of claim 19, the instructions further configured to cause:

storing pointers associated with the plurality of customer-facing log files as at least one data object in a database, wherein each of the pointers indicates a location of a corresponding customer-facing log file.