DELEGATING HANDLING OF COMPUTING EVENTS OF A MOBILE DEVICE APPLICATION

• US 20150135198A1
• Filed: 10/06/2014
• Published: 05/14/2015
• Est. Priority Date: 11/14/2013
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Liu, Qingqing, Desai, Sachin, Pack, Richard Perry III, Venkiteswaran, Kevin, Calvin, Phillip Norman
• Granted Patent: US 10,146,597 B2
• Time in Patent Office: Days
• US Class Current: 719/318
• CPC Class Codes: G06F 9/542 Event management; Broadcasting; Multicasting; Notifications

Abstract

Disclosed are examples of systems, apparatus, methods and computer program products for delegating handling of computing events of a mobile device application. For example, an identification of a computing event can be received. The computing event can have associated metadata. The computing event can be associated with a first component of a plurality of components of a first application executable on a mobile device. The plurality of components can comprise at least a native component and a web browser component. One or more rules can be applied to the metadata. Based on the application of the one or more rules to the metadata, a second component can be identified for handling the event. Handling of the event can be delegated to the second component.

Claims

1. A mobile device configured to delegate handling of computing events of a mobile device application, the mobile device comprising:

one or more processors operable to;

receive an identification of a computing event associated with a first component of a plurality of components of a first application executable on the mobile device, the event having associated metadata, the plurality of components comprising at least a native component and a web browser component;

apply one or more rules to the metadata;

identify, based on application of the one or more rules to the metadata, a second component of the plurality of components for handling the event, the second component being different from the first component; and

delegate handling of the event to the second component.

2. The mobile device of claim 1, wherein the one or more rules indicate at least one of a plurality of parameters, the parameters comprising:

a permission set associated with a user profile, a preference of a user, a preference of an organization, a permission of an organization, and a context.

3. The mobile device of claim 2, wherein the one or more rules are customizable by a user.

4. The mobile device of claim 1, further comprising a display, the one or more processors being further operable to:

handle, by the second component, the event to produce an output; and

provide a presentation of the output on the display.

5. The mobile device of claim 4, wherein:

the first component is the native component, and the second component is the web browser component, and

the one or more processors are further operable to;

provide a presentation on the display of a list of one or more database records, the records related to the business of an organization, the presentation of the list being associated with the first component;

receive input from a user selecting a first one of the records; and

generate, responsive to the user input, the computing event, wherein the presentation of the output on the display comprises a record page indicating one or more data items stored in association with the first record.

6. The mobile device of claim 4, wherein:

the first component is the web browser component, and the second component is the native component, and

the one or more processors are further operable to;

provide a presentation on the display of a selection in association with a database record related to the business of an organization;

receive input from a user indicating the selection; and

generate, responsive to the user input, the computing event, wherein the presentation of the output on the display comprises at least one of;

an enterprise social network feed associated with the database record, a feed item of an enterprise social network feed associated with the database record, or a user profile associated with the database record.

7. The mobile device of claim 4, the one or more processors being further operable to:

provide a presentation on the display an enterprise social network feed associated with the business of an organization or a feed item of an enterprise social network feed associated with the business of an organization;

receive input from a user indicating a selection in association with the presentation of the enterprise social network feed or of the feed item; and

generate, responsive to the user input, the computing event, wherein the presentation of the output on the display comprises at least one of;

a user profile page indicating user data of a user affiliated with the organization, a record page indicating one or more business data items stored in association with a database record maintained on behalf of the organization, or a group page indicating group data of a group of users affiliated with the organization.

8. The mobile device of claim 1, wherein the computing event is associated with at least one of a plurality of types Customer Relationship Management (CRM) records stored in a database, the types of CRM records comprising:

accounts, tasks, leads, contacts, contracts and opportunities.

9. The mobile device of claim 1, further comprising a display and a storage medium, the one or more processors further operable to:

update, on the storage medium, historical event data indicating that handling of the event has been delegated to the second component, the historical event data comprising identifications of events and components handling the events; and

provide, responsive to user input and based at least in part on the historical event data, a presentation of content associated with a previous event on the display.

10. The mobile device of claim 1, wherein the computing event is generated in association with one or both of:

a notification or an invocation related to a second mobile device application.

11. The mobile device of claim 10, the one or more processors further operable to:

determine that the second mobile application is authorized; and

navigate, responsive to determining that the second mobile application is authorized, from the second mobile application to the first mobile application.

12. The mobile device of claim 1, further comprising a storage medium, and wherein data characterizing the event is received while the mobile device is offline and the data characterizing the event is cached on the storage medium such that the event is received when the first mobile device application is loaded.

13. A computer-implemented method for delegating handling of computing events of mobile device applications, the method comprising:

receiving an identification of a computing event associated with a first component of a plurality of components of a first application executable on a mobile device, the event having associated metadata, the plurality of components comprising at least a native component and a web browser component;

applying, by a processor of the mobile device, one or more rules to the metadata;

identifying, based on application of the one or more rules to the metadata, a second component of the plurality of components for handling the event, the second component being different from the first component; and

delegating handling of the event to the second component.

14. The method of claim 13, wherein the one or more rules indicate at least one of a plurality of parameters, the parameters comprising:

a permission set associated with a user profile, a preference of a user, a preference of an organization, a permission of an organization, and a context.

15. The method of claim 13, further comprising:

handling, by the second component, the event to produce an output; and

providing a presentation of the output on a display.

16. The method of claim 15, wherein:

the first component is the native component, and the second component is the web browser component, and

the method further comprising;

providing a presentation on the display of a list of one or more database records, the records related to the business of an organization, the presentation of the list being associated with the first component;

receiving input from a user selecting a first one of the records; and

generating, responsive to the user input, the computing event, wherein the presentation of the output on the display comprises a record page indicating one or more data items stored in association with the first record.

17. The method of claim 15, wherein:

the first component is the web browser component, and the second component is the native component, and

the method further comprising;

providing a presentation on the display of a selection in association with a database record related to the business of an organization;

receiving input from a user indicating the selection; and

generating, responsive to the user input, the computing event, wherein the presentation of the output on the display comprises at least one of;

an enterprise social network feed associated with the database record, a feed item of an enterprise social network feed associated with the database record, or a user profile associated with the database record.

18. A computer program product comprising computer-readable program code to be executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code including instructions configured to cause:

applying, by a processor, one or more rules to metadata associated with a computing event generated in association with a first component of a plurality of components of a first application executable on the mobile device, the plurality of components comprising at least a native component and a web browser component;

identifying, based on application of the one or more rules to the metadata, a second component of the plurality of components for handling the event, the second component being different from the first component; and

delegating handling of the event to the second component.

19. The computer program product of claim 18, the program code including instructions further configured to cause:

handling, by the second component, the event to produce an output; and

providing a presentation of the output on a display.

20. The computer program product of claim 19, wherein:

the first component is the native component, and the second component is the web browser component, and

the program code includes instructions further configured to cause;

providing a presentation on the display of a list of one or more database records, the records related to the business of an organization, the presentation of the list being associated with the first component;

generating, responsive to user input selecting a first one of the records, the computing event, wherein the presentation of the output on the display comprises a record page indicating one or more data items stored in association with the first record.

21. Apparatus comprising:

one or more computing devices comprising one or more processors operable to;

receive an identification of a computing event associated with a first component of a plurality of components of a first application executable on the mobile device, the event having associated metadata, the plurality of components comprising at least a native component and a web browser component;

apply one or more rules to the metadata;

identify, based on application of the one or more rules to the metadata, a second component of the plurality of components for handling the event, the second component being different from the first component; and

delegate handling of the event to the second component.

22. The apparatus of claim 21, wherein the one or more rules indicate at least one of a plurality of parameters, the parameters comprising:

a permission set associated with a user profile, a preference of a user, a preference of an organization, a permission of an organization, a context, and an entity.